Hello! I'm very disappointed in Dr. Rioch and his staff. We moved to Findlay last year and my husband was able to get in right away. I called for an appointment and was told they are not accepting new patients, but they would see me because my husband already goes there.
I made an appointment and put it into my calendar wrong (obviously my mistake). I called the day after the appointment was scheduled and asked when it was and they said it was yesterday. I was very bummed. Due to COVID and moving I haven't had my annual appointment in almost 2 years so I was excited to just get checked out.
The staff asked Dr. Rioch if he would see me and they wouldn't reschedule me. When Julie on the team called me and told me, I told her I was very disappointed because they didn't send an email or text or anything. She said OK and hung up on me. Extremely rude. I will be writing everyone letting them know how unprofessional this office is! read more