Nowadays it's so hard to find excellent customer service. I am so happy to have chosen Dr.Parajon…read moreis my orthodontist. I started the process of Invisalign in November 2022 and I have loved it. Dr.Parajon is the kindest person, he is very detailed & always makes sure you feel welcomed and satisfied. I love going to my follow-up appointment, the building is new and always nice and clean. The entire staff is always willing to help and ensure you feel welcome. They strive to drive excellent customer service. I highly recommend them. They offer quality versus quantity. You won't regret them ! They offer the highest level of quality.

Great team and great Orth!!! Best in town and in…read moreFlorida!!!! Please come and see him!

We have paid in full for the next 20 or so remaining months so I do not have a choice for my child…read more So far I would recommend people steer clear of this orthodontist office! I hope they can change my mind with better patient care over the course of my child's treatment plan! The lower glued apparatus wire that holds the rubber bands has fallen off several times now on both sides - Just popped off when he is putting the rubber bands on. The first time was about a week into the treatment plan. We were 'fit in' to the schedule for the repair and the technician - because she was not the orthodontist - did not know how to reattach it and was very confused .. she spun it in her hands and even said she didn't know how to put it back on. She had to go find someone to tell her how to attach it. It was not attached correctly and the rubber bands were unwearable. Whenever he tried the rubber band would slide back behind the wire and fall in between his teeth and pull at the glue and not the wire. 3 weeks later they did the next step in his treatment and gave my child stronger rubber bands to wear. (The lower apparatus bar had already popped off and been replaced on the other side by this time with another 'fit in appointment' - my child was not eating or drinking anything when it popped off merely putting on the rubber bands before bed) Within three days of this treatment planned visit the poorly replaced lower wire apparatus side was pulled off by the stronger rubber bands. The way the wire was glued to his teeth there was no way it would stay on the wire so it was inevitable that the stronger rubber band would pull off the wire. They could not fit him in for several weeks as their only openings required him to miss an AP exam or for me to take another day off of work to wait on a two hour fit in appointment. The 'fit in appointments' are exactly that .. come at this time and we will do our best to see you when there is time. The 'fit in appointments' have been a long wait. I scheduled the next 'regular' appointment which was over two weeks out. Today was the reapplication for the lower wire again and the technician had my child's gum line bloody and chopped up from her tools and his lip was bleeding from where her tool hit his inside lip when he reflexively moved from her aggressive gum line work. She told him it was his fault she hit his lip with her tool because he moved and he needed to stay still. Thank you for your firm scolding and taking no responsibility for your rough handling of his mouth. Great patient care. I am certain there is responsibility for this on both sides of the dental chair. Considering how many offices and patients these doctors have I am sad to see they don't have a better system (it's like a McDonalds of dentistry) or more qualified and considerate technicians to care for their patients. I also wonder if I should have paid monthly because I can't help but wonder if their lack of polite patient care with my child is because they have my money already.

Spent 2 and a half years with them through braces and retainers. All I can say is do not bring your…read morechildren here. You will be treated as if you are uneducated and dismissed when you have questions about your treatment.

Why aren't the parents allowed to be with or close by young children when having a procedure? If…read morethey begin to be upset-then they should make the mom aware so she can go to comfort the child! Strangers in your mouth at any age is scary but a child....?!!

dr. erin came highly recommended. she was very thoughtful in talking with me about her…read morerecommendations for my son. once we were called back - the staff was amazing too. the only turn off was the woman at the front desk. she was incredibly condescending. i tried to have a conversation with her about my insurance coverage and she didn't want to hear it & didn't care what i had to say. there are a LOT of options for dentists....if the woman at the front desk gives me a hard time again - i would walk away....even though i really like dr. erin.

Even though your practice is not an 'approved provider' with Florida Blue, your office staff still…read moresubmitted evidence of my payment for services to Florida Blue for me. This was appreciated, as myalternative was to submit a claim via USPS to a handler in PA-which in the past was stone walled! As a result of your office's help with a direct submission to Florida Blue, I received prompt reimbursement for my treatment. THANK YOU for the extra effort! I will return. Hal Hare, Lakeland

Top notch , very good, I highly recommend. I've recommended lake Gibson to several of my friends…read moreand they are very happy they went.

I don't even know where to start. If I can give them negative stars then I would. I do not…read morerecommend coastal dental to anyone... not even my worst enemies. They were extremely unprofessional, the doctor continuously spoke down to the dental hygienist to the point that she had to be transferred to another office for peace, and then they kept running late, charging incorrect amounts to me and my insurance, they do not answer the phone ever, they call multiple times in one day regarding appointments, the receptionist talk to patients on speaker in the lobby and then they talk about those patients in a negative manner and the entire staff gaslight patients. This is a terrible establishment and terrible service.

I went there to have a tooth pulled. After taking me back they started taking a series of twenty…read moresomething x rays of my entire mouth. I told them, I only wanted to get care for the toothache. Then tried to sell me a $1500.00 out of pocket cleaning. Called my insurance and told them it was a total scam. The said others had said the same thing, and I should not have been charged anything because my insurance covered it. Just a scam, the doctor is online not in person!

Finding the right orthodontist felt overwhelming, until I walked into Shannon Orthodontics. From my…read morevery first consultation, the team made me feel comfortable, informed, and genuinely cared for. Over the past year, I've been working closely with them on my smile transformation, and I can confidently say I'm in amazing hands. If you're considering braces or orthodontic treatment in the area, run to Shannon Orthodontics. Can't wait to show off the final results soon!

"I live two and a half hours away and scheduled an appointment for 9:20. I was told at 9:18 that my…read moreretainers weren't ready and that I'd need to move my appointment. This was extremely frustrating and felt like a waste of my time and effort, especially considering the long drive I made to be here. Better communication and consideration for patients' schedules is definitely needed. Based on this experience, I cannot recommend this office."

The efficiency in this place is unreal. I've been to so many medical/dental places in central…read moreFlorida, but this place is great at getting people in on time with appointments and not having to wait in the lobby for hours.

From the owner: At Dietrich & Kelso Orthodontics, you'll find an orthodontic office to call home. For more than 40…read moreyears, we have provided exceptional orthodontic care using state-of-the-art technology and techniques to patients of all ages throughout Central Florida. You'll enjoy our friendly team of expert doctors, the latest technology designed to improve your smile journey, and an all-around great experience.

I have had three children that have received braces over the years through this orthodontist they…read moreare very very good with the kids. Very good and friendly with the parents and very informative with any questions you may have.

Great experience at the Riverview location. Fantastic front desk, great treatment coordinator,…read moreassistants were very nice and friendly. Dr Anthony was very kind and knowledgeable. Starting my son's road to straight teeth with braces!

Extremely disappointing experience. I came in with an active abscess, and for months this office…read morecouldn't figure out how to process the warranty funds from my previous dental work. Every appointment was the same confusion and delays, even though everything was documented in my chart. Today I waited almost an hour between the lobby and the chair, only for Dr. Bernal to refuse to treat me and say she did not want me as a patient while I still have an active infection. No explanation, no alternative, nothing. Completely unprofessional and unsafe. The office manager did absolutely nothing to help or acknowledge the situation. Honestly, she should be replaced. Margarita, on the other hand, was the only person who actually cared, communicated, and tried to resolve the issue. She should be the one managing that office. I would not recommend this place to anyone.

I was treated at this facility in September of 2025. As other patients have referenced, I felt…read morepressured into getting more procedures done. I went for a cleaning they will not do this procedure until I saw the orthodontist first. I had two fillings and a crown done. The Dr was in a hurry. His assistant was very nice. The front desk was OK the first day, the second day there were four people and I understand they are busy. However, I was left standing there for a long time. The wait was not so bad to see the Dr. I decided after the first day, that I was finishing what was started and not coming back. I now have a wonderful dentist that cares and his staff and front desk are awesome. I trust my current dentist. Trust is not something I felt in this office.

A short story. I went to Andrew Agnini with an infection and two loose implants. He examined me and…read morepresented me with what the procedure would involve and the cost of the procedure. I paid for the procedure up front. After the second or third session I was told that the procedure would cost 50% more. I refused to pay and he refused to continue with the procedure. He did not honor his original agreement and I was left with half the work not completed. Not very professional. Think twice.

I would recommend this office to anyone especially if you have a special needs family member. The…read moreprices are competitive to other offices and the dental care that was provided was top notch. Mrs. Nicole, Dr. Drew, & Dr Doviak are a powerhouse team!