I just bought a car, and when I went to get the title changed (I bought it out of state) I didn't have an insurance card yet showing that I had insurance on the new vehicle. I called from the DMV and Melissa Martin with Scott Harper insurance got me set up in RECORD TIME - she was able to send a binder and temp cards to me via email, as well as to the Larimer County DMF so that I could complete getting the new title and license plates without having to go back to the DMV. WOW! Yes, I should have done in advance, but frankly wasn't aware that I needed to. The important part to me is that Melissa answered the phone, got me squared away, and was nice and gracious on the phone. I enjoyed talking with her as well as how quickly and knowledgeably she solved my problem(s). For me, Melissa defined what good customer service is, and I'm glad to be a long term Scot Harper customer. Recommend! read more

I've been working with Brenda from Scott Harper State Farm Insurance Agency and she is wonderful. - Her quote beat Progressive by quite a bit - She was very friendly and patient with all my questions - She was always available when I called - She was extremely fast and efficient with our quote and subsequent binder. A bit of context. We are buying a Condo in Ft. Collins and historically I have only ever owned single-family homes in Texas. So insuring a condo in Colorado is quite different than what I an used to so I had many questions. Brenda was very friendly and patient with me and was always available when I called. I highly recommend Scott Harper State Farm Insurance Agency based on my experience working with Brenda. read more

We have had State Farm for one year now and we are so thankful for the switch. Everyone has been so amazing as far as answering questions, bundling our renters, auto, & life policies! Brandie was so great to work with. Brandie is extremely knowledgeable, friendly, & patient. She hooked it up! read more

Great service and great rates. We have been with State Farm for 40+ years and can trust they stand behind all our insurance needs. The entire staff is dedicated and always quick to respond any time we have had to contact them. read more

Scott and his team have served our family as clients for 13 years. The service is fantastic! Raising 4 kids through their teenage years and into adulthood has created multiple policy additions, changes, claims, and special circumstances. This team has been exceptionally responsive and helpful in literally every instance. read more

Scott and his team are truly amazing. We had the pleasure of working with Brenda and she truly took care of our insurance needs. If you need a new agent definitely go with Scott and Brenda read more

I was pleasantly surprised by the amazing customer service I received when requesting a quote from Mr. Harper's office. I look forward to placing coverage with them and building a lasting relationship with their agency. State Farm's rates are competitive and this agency in particular should be considered when looking for new coverage. read more

We've been a State Farm customer for almost 40 years so when we moved to Windsor about 4 years ago we looked for a local agent. Getting our initial policies set up wasn't too onerous but maintenance over the past year or two has been time-consuming. Recently we had trouble trying to make a payment online and then had to send a check. The check was not processed timely by State Farm headquarters so we then made a credit card payment in order to avoid a lapse in the auto insurance. It has been a month and we are still waiting on a refund of the duplicate payment. We added a new car recently and weren't given the Accident Free discount that we should have been given. Luckily I caught this and called to get it fixed. My advice--be prepared to spend some time managing your policy. Also, the staff is difficult to reach but very friendly. read more

I've been using the Scott Harper State Farm agency for over twenty years now. So far they've bought me two cars (hail damage & accident) and one new roof, and paid me for many smaller claims. They are so pleasant and easy to deal with. Many of their customers were caught in the same hailstorm I was. In no time they had a site set up at State Farm HQ with additional adjusters brought in from other states to handle us all quickly and fairly. Great company, nice agency, ready with answers to any questions I might have about my auto or property insurance. read more