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    Scott Guy Optician

    4.6 (7 reviews)
    Open 9:30 am - 5:00 pm

    Services - Scott Guy Optician

    Eyewear fitting

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    America's Best Contacts & Eyeglasses

    America's Best Contacts & Eyeglasses

    2.3(19 reviews)
    1.0 mi
    $$

    if I could rate less than 1 star I would. this place shouldn't even be in business. the level of…read moreunprofessionalism is astronomical. Joyce, and Jenna the receptionist might be the rudest people idk how they are in customer service. incorrect expectations set i would avoid at all cost.

    Linda Audubon I have…read morebeen going to this location for over 10 years, without any issues. The doctors have always been very professional and knowledgeable. Yesterday was the worst experience...i made an appointment for an exam a year after my usual 2 year. I am a diabetic and I had gotten clearance to do so from my vision insurance. I got the clearance from America's Best when i made the apt. I was told by both parties there was a $10 copay. I checked in for was told they would take care of the copay at the end of visit and I had a very nice dr visit. I went to see what my insurance would cover due to this wasn't my bi annual visit. the girl who helped me there was great. Then afterwards I went to pay my $10 copay and the mgr was telling me it would cost $69 and they couldn't bill for a diabetic exam and I should go to Kressloff in Collingswood. She kept saying I wasn't eligible for an exam that it has to go through medical and they cannot bill for medical. I kept explaining that i got this ok'd through my vision insurance not my medical. She told me not to yell at her, my voice was raised but defiantly not yelling. I explained the insurance and stated that I explained when I made the apt. She kept saying that they can't bill diabetic exams that it is medical. I said it is not medical and could she explain the difference between a bi-yearly exam and a diabetic exam, cause the exam I had received that night was no different. So...I said maybe you should tell your staff not to tell customers that they are good when you cannot bill them. She said she did not know who booked my apt and was not going to ask everyone but would mention it to all. i said maybe I should talk to the manager. She said that would be great because she was the manager. She then started to say well maybe next time you come in, I stopped her and said I will not be coming back and she said, "Well that's good for us". I have never been so disrespected at a place of business like that. The only reason I would go back, would be to get my records so I can take them someplace else. I am sorry for the long story, but I wanted to let people know how disrespected and how demeaned I felt by her calling it a diabetic exam.

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    Scott Guy Optician - opticians - Updated June 2026

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