Please Read the letter I wrote about Dr. Tobis and his great staff:
To: Sansum Clinic. Administration
From: Mike A. Preslik
RE: Extraordinary Dedicated Staff
Dear Sirs:
This letter is to explain the extraordinary care and service I received from your clinic and staff.
On Friday January 22nd of this year, I called Dr. Tobis's office for a second opinion of a prostate cancer diagnosis that I had received that day. The staff member was very compassionate and kind, and gave me an appointment the following Monday on January 25th. From the moment that I walked into your clinic, I was greeted by professionals, that showed compassion and kindness, as well as showing that they loved their jobs. Dr. Tobis was amazing in reviewing my medical history and suggesting the treatment alternatives. He explained the treatments in detail, even drawing a picture for me, for deeper understanding. All the while, my wife was on FaceTime, able to hear and ask questions as well. We decided on a treatment, surgery, (as my doctor here, wanted active surveillance). [Surprising side note, my doctor here had run a further test that indicated immediate treatment was required but the results were not in until my surgery was already scheduled with Dr. Tobis]. Dr. Tobis, knowing that I was from out of town (three and a half hours away), scheduled laboratory and radiology tests right after his appointment. His staff and all the staff at the laboratories and radiology showed compassion, care, and kindness, while maintaining a high degree of professionalism and a very high skill set. Dr. Tobis has an amazing scheduler Karen Schuette (and Colby) who through the many calls, scheduled the surgery and the needed pre-op tests. They were always professional and kind, even though I probably call too often.
During pre-op Dr. Tobis came by and again asked if I had any questions, showing that same personal care and kindness. He eased any anxieties that I had. He also came by after the surgery, showing compassion and kindness. He took his time with me to explain everything that would happen throughout my recovery. He was very personable and real with me. I know that he is very busy and much in-demand, yet made me feel as I was his only patient.
My follow-up appointment a week after surgery with Dr. Golan was the same way. Dr. Golan was very personable, and professional, with a high skill set, showing compassion and kindness. He reviewed my test that I had taken the prior day with me and the results of pathology (Praise the Lord, no cancer outside of the prostate). He, like Dr. Tobis, and your entire staff showed extraordinary care and kindness throughout my journey with your clinic. I wanted you to know that you have an extraordinary dedicated professional staff that go up and beyond to accommodate, while showing incredible kindness and compassion. It is no wonder why Samson Clinic is one of the top medical clinics in the world.
It is well deserved.
Sincerely & Blessings,
Mike A. Preslik read more
