Always low on staff . I am a frequent client and always…read more just 1 or 2 tellers are working there and always a big line up and I need to wait more than 29 minutes in the line .

Service at this branch can be fast if there isn't a huge lineup. Usually I've been able to take…read morecare of all my banking needs at this branch. They are friendly courteous and ask you have a nice day as you leave. They are open late on Thursday's and Friday's

I recently opened a new account at the RBC Markham branch and had a fantastic experience thanks to…read moreTony Choi. He made the entire process incredibly smooth and easy to understand. Highly recommend seeing him if you need help with your banking!

This RBC location has been here for several years. Oddly, I have never set foot in the branch. I…read moreonly visit the drive-thru ATM. I like that you can use the drive-thru ATM without any around-the-building or strange curves that can potentially ruin the left side of your car. I don't recall ever having any issues at the ATM. It's always functional when I have needed to use it. The only downside is that once you are done with the drive-thru ATM, you have to head out on the road. If you want to shop at the other stores within the strip mall, you need to cycle back. With the bank located in a strip mall, there is plenty of parking. (15)

I have been here doing commercial deposit at Alterna Savings for years since it was located in a…read morestrip mall before this branch moved to this nice new location. Service though a little slow and confusing as there's a different line for commercial/personal account but when the bank is not busy. I do really like all the perks the bank offers for customers including auto beverage making machine for espresso, coffee and even hot chocolate! There is also a nice lounge area in the front equipped with computer if you want to do some online banking! There are always tons of parking as the lot is huge and only shared with a few shops.

This is the only physical branch that I can now go to. It is a 45 min drive to get there however…read more sometimes I need to go. The staff is more than happy to help me with whatever I throw at them with a smile and a thankyou. Free coffee as well (nice touch) and a pleasant waiting area. A great place to do business with. I can't recommend this branch enough .

I have been a customer of Tangerine since it was ING Direct, which feels like eons ago. I lived in…read moreWinnipeg when I signed up for a savings account online. The mandate of this bank was to eliminate fees and operate without brick-and-mortar stores. Back then, the main headquarters was on Gordon Baker Drive. Scotiabank acquired ING Direct years later, which ultimately became Tangerine. A few years ago, I was unhappy with my bank of choice where I opened up a couple of accounts in Winnipeg. I decided to open a chequing account with Tangerine and transfer practically all my financial accounts over here. I have been happy with Tangerine ever since. Tangerine has its main headquarters at Steeles Avenue East, on the south side, just west of Victoria Park Avenue. It's oddly not all that far away from its old location on Gordon Baker. I pass by this building often. It's diagonally across from Don Valley North Toyota. It's on my way to ZeeV's Nutrition Studio. I definitely cut through the backroad to get to Shan Shan Cafe and Kung Fu Tea. I have never had to visit the main headquarters for anything. However, if you do need assistance opening an account, you can come here. The parking lot requires that you pay. If you are a Tangerine customer, you can get a parking pass, which waives the parking fee. It is a bit weird to ask for one, rather than making parking free right off the bat. Perhaps the building always had private parking and making it public would not be simple. This building also has Freshii and Tim Hortons. Both customers and Tangerine employees can eat healthy and indulge in donuts, respectively. A year ago, I worked with a Tangerine financial representative over the phone to move my RRSPs (Registered Retirement Savings Plans) from my old bank to Tangerine. I had a knowledgeable man help me out. He was working from home thanks to the pandemic. The weird thing was that he saw my employer's name on file and said that his son did an internship there. I asked who his son was. It turned out that I had worked closely with his son before he headed back to university for his final year. Small world! The apple doesn't fall from the tree. Both were and likely are still chatty guys. It is rare that I need to speak to anyone at Tangerine. I tend to do all my regular banking online or withdraw money at any Scotiabank ABM. When I do need a human to talk to, it's for my RRSPs, or that one time when my debit card looked like I had chewed on it as a snack and needed a replacement. With the latter, I got my replacement card within days and was happy. The best part about being a Tangerine customer is getting my paycheque directly deposited into my chequing account a day before the official payday. My payday is biweekly on Thursday. When I moved over to Tangerine, my pay was available after 9 pm on Wednesday. Roughly half a year ago, it got moved up to just before 6 pm on Wednesday. I'd like to thank Tangerine's IT department for running their nightly builds early. I feel like I've won the jackpot every pay period! Tangerine is awesome. Should I ever need help opening a future account and need to speak to someone in-person, I can always come here. It's probably a fifteen-minute drive from my home. (97)

I have 300.000.00 in Tangerine Bank for the purchase of my home so it is important I have access to…read moreit. I attempted to switch banks but this was difficult. I was told I had to set up a link and send my ID to them. I did not accept sending my ID just to switch banks linked to my account. I was told Calgary branches were all closed so I could not do it in person. I was directed by supervisor Marissa to verify a deposit made to my bank from Tangerine as a security measure and call her back. I spent hours on hold, nobody could transfer my call to Marissa, and then, she did not call me back as promised. Supervisor Will finally resolved it. I raised the stars to reflect it. Hold times are very long.

I typically shop at the Shoppers Drug Mart that is within the same oddly designed strip mall. On…read moreSaturday, I needed to deposit some money in my chequing account and decided to pay this location a visit. This CIBC is located across from Menchies, which I have frequented once. I got a prime parking spot and made my way inside the branch. I held the door for an older gentleman. He thanked me and we had a brief conversation. I liked it, as it makes you feel like it's a small neighbourhood of folks looking out for one another. This branch has four ATMs. I was impressed! No waiting at all. Both the gentleman and I did our banking there, along with an existing customer pressing away at the screen. This branch is huge and inviting! It makes me want to call this branch my home one. (212)

This branch used to locate at the Garden Basket Plaza... a small tiny branch stuck right at the…read morecorner..... and now....... This location is at least 3 times bigger!!! I can see how the manager and the staffs feel so excited and proud of this sparkling new location! Lines are never too long... but I usually just prefer using the Instant Teller. The staffs here are always helpful and some of them have been working here for a long long time! Though not open on Sundays, for Sunday banking go visit the branch at McCowan and Bullock!

They expanded the footprint since the pandemic. Financial advisors are knowledgeable and…read moreappointments are easy to make. But there's always a long line for bank tellers.

the branch is a mess .no organization ... manager always…read morebusy with cellphone if you complain say go other bank