Recently attended Envision Financial Retirement Planning 101 in May, excellent facilities, great…read morefood and atmosphere - friendly staff - speakers were knowledgable and explained the why's of Retirement Planning and options. Easy to understand. Would recommend attending if you can.

If you call, you'll never talk to a human being. You'll be asked to leave a message, and they will…read morenot call you back. I've left messages three times on separate days, and haven't had my calls returned. They're not a lot better in person either. The teller I had to deal with gave me the attitude her job would be wonderful if it wasn't for the customers interrupting her day. Ironically I came to open an account. I didn't follow through. More than $50,000 worth of business lost there, CIBC. Well done!

just dont!!!!!!!!!!!!!…read more worst customer servise i have ever had nobody gives a shit about you all they care about is your money branch manager "bella" is incompetent and needs to learn customer service skills if i could give it zero stars, i would!

I went to deposit some funds to my account and the teller wasn't very nice…read more She barely spoke to me and when she did, she didn't look at me, smiled or made me feel welcome. When I asked questions, she took time to answer them and when she did, she wasn't friendly. I told myself she was probably having a bad day and didn't want to be at work. Time to start thinking about taking my Business elsewhere.

If i could make it minus 2 stars i would…read more I open a corporate account and personal account on jan 29, i closed my business account today and will be closing my personal account. To be honest this bank is a bunch of morons that are a step above simple street junkies.

We're a fan of BMO (as much as we can be fan of a bank) but this branch seems a little meh on the…read moreteller service. I popped in because my card tap and chip weren't working well. My tap hasn't been working for months, and the chip has been spotty for weeks. So the teller asked me to enter the chip and pin, and when it worked she told me everything was fine. I had to kinda argue to get a new card prepped for me. Weird.

Great news to hear the TFSA limit has been increased to $10,000 per year now...that's really a free…read morebonus. Nice branch, well laid out. Good service from Susie, answered all the questions.

You guys have the WORST customer service ever. I go into the bank in Langley (stood in line for 15…read moreminutes, only two people working) to ask about your phone app and downloading cheques and the teller says all I have to do is install the app. So I go home install the app and now it's asking for a "PAC" personal account code. I don't have one. You'd think the bank teller would tell me this?? Obviously a waste of a trip. So I call, and the robot asks me for my PAC...WHICH I DON'T HAVE. Okay awesome, so I get to wait on hold for 10 minutes only to leave my phone number so a real human can call me back. The phone rings....NOBODY THERE. Useless. I'll be cancelling my card tomorrow. Completely ridiculous.

Almost ten years my family using Coast capital savings bank. Very unique in their settings (bank…read morelayout), convenient, easy to access, talk or do transactions with tellers one on one, efficient service over all. Comparatively, rates offered are fairly good. We really like decent clean place to do our banking. We are happy to recommend to anyone.