An unusual name for an unusual shop. It's like someones dickensian house turned into a shop. Some…read morenice unusual gifts & cards. Also kitchen accessories, framed photographs & fashion. Well worth a look if you are looking for that special gift. Its not suitable for disabled at all.

This is quite a small branch of the popular women's clothing chain Topshop but it still has all the…read morenewest trends in stock. There is also a Topman upstairs inside the shop. I love Topshop but often can't afford to shop there unless they have a sale on. I love the quality of their products and everything is always so different and unique.

This particular branch of topshop is located at the bottom of Silver Street next to The Carphone…read moreWarehouse. the building has 2 floors, one is for topshop and the other is for topman. The clothes they sell are really nice and there's always something new that I want from here! They keep up with the latest fashions, but they do have more classic items aswell. the staff can be a bit funny with you and there are the odd few that have a bit of an attitude, but this is pretty much par for the course in topshop outlets. Reasonably good value

Great selection of doc Martin boots in the store. Every colour, shape & size, they also have other…read morestyles of boots & shoes but in the main this is where the Durham students get there footwear Purchased from here a few times however it's not cheap..

I bought some sandals for my wife online for Christmas. I bought them in…read more October. On Christmas day she tried them on and they didn't fit. I immediately e-mailed on Christmas day to ask about an exchange but decided to order another pair so as to not miss out. I had no response to my original e-mail so I rang them today and was told that it was out of the fourteen day returns period and out of the 'extended Christmas period'. What am I supposed to do, get my wife to try them before Christmas ?? I would even have accepted a credit note in return but was told there was nothing I can do, I will not be using this store again and advise people buying gifts not to do so either!!! Since I wrote this review they have agreed to refund the money. The original service was excellent and had it not been for the initial problem we had, I would've awarded more stars. I've increased the star rating in recognition of them bending their rules to provide a good level of customer service. We will use them again.

people are not that friendly very miserable in fact but sometimes you can get a good bargain in…read morethere, but not everything is a good deal, worth looking around. Generally the health products are a good deal. Its always really busy in there so be prepared to queue up for a bit and get miserable people serving you at the same time. However it is worth going in there as some stuff is really good value for money!

Horrible customer service today... Said in reply to do you want a bag "yes please, don't think my…read morepaper one will stand up to a bottle of milk"... Said with a smile... In reply "what?" spoken incredibly rudely like I was a rude idiot... Scanned my items in a right huff then said, "a simple yes or no works you know..."... Well yes, but I like to treat everyone as a human and small talk/jokey comments are normal for me... Never realised it was so blinking offensive to people... I left saying "well, at least I wasn't rude or ignorant, unlike you..." wish I hadn't really needed the items or I would have walked off... Would appear basic manners are incredibly neglected when it comes to staff training

This superdrug is a large store so they stock a wide range of cosmetics, toiletries, gifts, etc. I…read morehave found that their prices are much more reasonable than boots, even with the points you get there it is a lot more expensive. The staff are friendly in the store and there aren't often long queues at the till.

Went into this store looking for the perfume Ghost, thinking there was just 1. Boy was I wrong…read morehowever I was put right by a male assistant, who not only was very knowledgeable but got me a great bargain. For that staff members assistance I give it 5 stars, as to me it's just another beauty parlour shop.

This branch is excellent if you do not want to go into the City. Pricesw and quality are just what…read moreyou expect tuy I love it and visit very often. Disabled access and parking are excellent.

This M&S food store is great because they have a huge range of chilled products. They also sell…read morevery pretty bouquets near the store entrance. You should watch out for the 'Two dine for £10' offer that they occasionally have on at weekends. You get a main dish like a roast chicken, an accompaniment like potatoes or veggies, a pudding like an apple pie and then a bottle of wine (or orange juice?!). I love the bakery in this store because everything is fresh and warm and delicious - especially the pepperoni foccacia! Great store and awesome value!

This branch of Tesco Metro is located on Market Place in Durham, it is quite a large store and is…read morebasically located in Durham's central square which includes a Church and a branch of Natwest. I have memories of this store dating back about four years ago, this store hasn't changed much since then but still remains a decent branch of Tesco and probably their better and more central store in Durham, as they also have an Express store which is quite close to the train station. This store is quite a large one, it seems to be all over one floor, unlike my local Tesco Metro in Manchester city centre which is over two floors. The store stocks a satisfactory selection of drinks and an impressive selection of essentials, even including a selection of games and showcase mobile phones, yet "cheap and budget" mobiles rather than the likes of the Iphone. The staff here also seemed nice enough. This store is one of the larger stores in Durham which I went in on my recent visit to the city, and with a decent selection of groceries and even games, yet not a big enough selection to do a weekly shop. this store is still above average and deserves a solid three-star rating.

Until Tesco Metro opened, the food shopping in Durham city centre was dominated by Marks and…read moreSpencers. It's great to have this low-cost alternative, especially as this store also has DVDs, toiletries, batteries, and kitchen utensils! In fact, if I had to go to only one shop in Durham, this would be it. Wide range of stock, great prices, long opening hours (7am-10pm most days).

great shop and a range of groceries at very low prices which is especially good because of the…read morecurrent credit crunch. the staff are usually helpful and friendly but there can often be long queues at the check-outs as there are often more staff stocking shelves than serving customers. spend a little, live a lot!

The nearest Aldi branch to me is located in the Dragonville area of Gilesgate, near Tesco…read more I love their products, most of the things I've tried have been very tasty, the only gripe I have is that nearly everything eg ingredients etc is in a different language! The shop itself is quite large and they pack a lot of stuff into it. The dispays are nice and everything looks well ordered and clean. The staff are always nice, but there just isn't enough of them! The queues can be long and the bags cost about 3p each, so I always take my own

Wide range of products, the staff do not really bother you unless you ask them though.read more

I really like this Boots shop. The layout is really good, as soon as you go in they have all of the…read moreexpensive make up and skincare products and the perfumes are to the left. The shop always smells really good. Upstairs they have a wide variety of products, from cameras to babyfood. At the minute they have started getting the 342 products in for Christmas.