Fast pickup, great pricing, friendly service!! What more could you want? Mike was great,…read moreprofessional, and speedy!

Not realizing that my home was behind on the trash bill by almost 9+ months‍-…read moreSunny Bay/Sherrod Refuse continued to pick up the trash-every single week!! Thank you, thank you! This company is awesome! Stay local, shop small! Way to go Miller/Butcher family! PS I am paid in full now

There were late delivering the dumpster and had problems following the pick up instructions. There…read moretruck leaked oil on my driveway. The price way cheapest in town.

My husband forgot to add stabilizer to the gas in our jet skis last winter, so we had old gas that…read morewe weren't sure would be okay for the engines that we needed to get rid of. Ron, the worker who assisted me, was very sweet and was willing to return our containers after he dumped out the gas for us. There were two people ahead of us in line but we were still in and out in 5 minutes. Please note they have really weird hours here. They're basically open Tuesday and Friday mornings and Wednesday afternoons, so make sure you consult the hours before you drop by with your hazardous whatnots.

We rolled in here today with the back of the car brimming with items that we had been collecting…read morefor years -- used motor oil, household batteries, computer backup batteries, and a large variety of light bulbs including fluorescent tube lights. A team of people in white disposable suits took care of us in a jiffy. You don't even have to get out of the car (in fact the sign tells you NOT to). They took it all, there were no fees, and I drove off feeling like a green good doobie.

They didn't have what I needed but directed me to a location that did. That's great service by Miss…read moreBrittney! Thanks!

I called Airway Auto about an abandoned vehicle back in the woods on my property…read moreWithin a half hour, Taylor showed up with truck and trailer got the vehicle removed from a very difficult spot Taylor did the fantastic job for me and great service from Airway Auto

I brought in pants for hemming and was quoted (right on the pickup receipt) for $14. When I picked…read morethem up, they charged me $18. The only explanation being that they were wide and silky material and the man who quoted me "doesn't know". I showed my original quote and they didn't seem to care. I walked out very displeased with that level of customer service.

Dry cleaning was completed early and was very well done…read more .. .... ..

POOR UHAUL SERVICE…read more I scheduled a 2:30 PM pick-up and arrived on time, but no one was available to check me in. By 4:30 PM I was still waiting--wasting valuable time when I should have been loading and heading to a delivery. On top of that, the employee present spent the entire time complaining about the owner, even saying the last two paychecks "he didn't pay me on time." Very unprofessional and not reassuring. Because of this location's lack of service and poor management, my business has now suffered delays and unnecessary stress. Not recommended.

Rented a rototiller from them to till our garden. The gentleman that helped us was very courteous…read moreand informative. He showed my husband all the things he needed to know about running this model of tiller. They provided a trailer for the tiller without it being an "extra charge". They have 1/2 day and full day rentals, and they have different sizes of tillers as well as a wide variety of equipment, including lawn rollers and U-Hauls. Very happy with the service we received.

Having never brought scrap metal in before, Í didn't know what to expect and I'm sure it was clear…read moreÍ didn't know what I was doing. I found their directions clear and overall every employee was friendly and patient with me. I had a large warehouse to clean out due to a death in my family and my first visit was so quick, easy, and welcoming, I decided to ask for guidance on how to start such a large project. was provided no pressure options and ended up having a roll off dumpster brought to the site. this was after one of their employees actually came out and looked at the site personally to provide better recommendations. brought copper and brass scrap in about half a dozen times plus filled a dumpster with steel. overall they were fantastic and made the project manageable and profitable

Unacceptably poor customer service. Website says business is open till 5. I arrived at 4:20. A sign…read moresays to stop at the office before weighing in. Another sign, on the office door, says it's open till 4:30, but the door is locked and nobody is around. I turn around in the parking lot to leave and see another sign that says they stop taking metal scrap at 4:15. I come back the next day before 4:15. I'd been stuck behind a train crossing just before Franklin's building, but I was still there, in their office, before 4:15, according to their office clock and my iPhone. A woman sends me outside the building and around to the back, where a guy comes out. I open my trunk to show what I have. He says, "We stop taking metal scrap at 4:15." I say, "It's not 4:15 yet." He argues with me, obviously trying to get me to leave. He turns his back to me and starts walking away, so I start telling him about yesterday's experience, "Your website says you're open until 5." He denies that fact several times, then finally yells, "The website is wrong!" He was not only wrong, he was rude and loud. He refused to take my scrap, despite the fact that I was following what company signs said. He apparently wanted to go home early, and no amount of my pointing to the fact that I was following the company's signs was going to get him to do his job. I had gone through a lot of trouble to collect this scrap for more than 2 years, save it from the landfill, and try to do the right thing by recycling the Earth's resources. This hassle cost me way more time than it's worth. An employee bullied a middle-aged woman so he could go home early. Don't even try to do business with Franklin. They will argue with you until past whatever time they decide to say is closing time so they don't have to lift a finger for recycling. Don't even try to reason with Franklin's staff because they'll just shout at you and bully you until you leave. It was a horrible experience and tremendous waste of time.

I haven't been there in several years. I just found out they moved. But, when I did go…read morethere(before they sold to someone else) I liked it. They had a good selection of fabric and sewing machines and sergers. Staff was helpful and friendly. When the new owners took over, I only went there once or twice. I wasn't impressed. They only offered one brand of machine and their fabric line wasn't as good either. Staff didn't appear as helpful. I don't know what they are like since they moved. I guess I should give them another try, but I don't go to Kalamazoo that often.