Scissors Hair Studio
16 E Southridge Rd, Marshalltown, IA 50158
(641) 753-4042
Plaza Suites
REVIEW on 01/03/2016
I went in for a hair strand test to get a perm approximately two years ago. I have color treated hair and wanted to make sure it would be OK before having such a harsh procedure done. Lisa the owner outright lied to me saying it would be fine and made my appointment. I came in two days later for the perm only to have my hair fried beyond belief!!!!! My mom had gone to her for perms in the past and has known her mother for years. I expected better service as well as honesty. My mom told me that she had been in to get her hair done more recently when Lisa admitted that she wanted to perm my hair since the other lady working there had refused and she needed the money. Shady business practice at best!! Imagine how I felt all this time thinking she had made an honest mistake. I wouldn't step foot into this business again. Nor will I ever recommend it to anyone! I will warn all about her greed and lack of ethics!!! It now has taken two years to grow out my hair to a healthy condition again. I couldn't even get a pick thru it for the first year. Had to spend several hundred dollars on treatments, shampoo, conditioner, creams and nothing helped since it was burnt beyond repair. It had to be cut off until all the damaged hair was gone!!! Was totally embarrassed to walk out my door every day. Guess making money is her only goal. NOT doing hair well, giving good service or her reputation in such a small city such as Marshalltown. Where everyone pretty much knows each other or talks to each other at some point. I have not one good thing to say about my experience going there and wish I never had stepped foot there, in the first place. If I could give her a negative amount of stars on yelp I would give her a -4. Only because I'm feeling generous!!! I hope no one has to suffer from anyone lying to them about such an important thing as our hair. I feel totally taken advantage of from Lisa Gavigan! Shame on you!!! read more