I had an outstanding experience at the Schweiger Dermatology office in Long Beach and wanted to recognize three exceptional staff members. First, Sophia at the front desk welcomed me warmly, even though I was a walk-in without an appointment. She treated me with kindness, professionalism, and genuine respect from the moment I arrived. I was then brought into an exam room promptly and efficiently, where I met Jackie, the medical assistant. She was courteous, thorough, and made me feel comfortable throughout the visit. Finally, I was seen by Vinnie, the physician assistant, who was professional, knowledgeable, and took the time to explain all of my options for having a cyst removed. He answered my questions, never made me feel rushed, and ensured I understood the treatment plan. The entire visit exceeded my expectations. It's refreshing to encounter a team that truly cares about their patients and works together so seamlessly. Thank you, Sophia, Jackie, and Vinnie, for providing such outstanding care and excellent customer service. You are a credit to the Schweiger Dermatology team! read more

Lovely office staff. However, my experience with both the doctor and two pas there were less than stellar The doctor spent 5 minutes with me and walked out. I honestly don't think they know what they're doing. Dr doctor gives me an injection into what is a supposed cyst. Pa tells me that's not a cyst an injection won't work. She barely addressed the problem that I came in for which was an allergic rash. I went home with a cream that didn't work and it continued to spread. When I tried to call to ask for help, it is impossible to speak through a human being. I had to leave a message and it's been more than 24 hours and nobody has called me back. So I went online and I found a dermatologist at General Medicine. He spent 30 minutes with me. He immediately put me on Prednisone and I'm finally feeling relief. I won't go back to schweiger. It's a waste of time and a pretty hefty copay with absolutely no results. Unfortunately schweiger is the only game in town. Go online and find yourself a dermatologist. read more

My appointment with Dr. Nava Greenfield in New York City was good. However, the rest of my experience has not been good. The business model is so automated that it is essentially impossible to talk with an actual person. I arrived for my appointment and was given an iPad so I could fill out a questionnaire. The patient portal does not work when trying to send a follow up message to the provider. If you call, you get an automated system and then a text message response from Klara software. When you submit a question through the general online portal, you also get an automated text response from Klara. I read the notes from my visit, and the provider claimed she had done things in the examination and given me information - when that had not happened. Additionally, the design and decor felt very clinical. All white, very cold temperature, nothing giving any warmth or consideration of the Patient Experience. read more

I was 15 minutes early and had to wait over and hour. They need to stop over booking. If I was over an hour late, I would be charged a fee.

This dermatology group is amazing! I saw Sara Crawford, NP, and she was wonderful! I just needed a skin check and had never been to Schweiger before. The office staff were super friendly, they were quick to check me in and get me in a room. Sara was wonderful and did a thorough job looking over my skin. I highly recommend! read more

My husband was diagnosed with basal cell carcinoma A WEEK AGO from the Utica office. No call. No message. Just the results in the portal. No setting up surgery. You guys waiting until it goes deeper? I don't care that it is considered a not "as serious" cancer. Like what is wrong with your practice? I would like to add that the doctor was not even going to do a biopsy until it was insisted upon! He barely looked at it and then just sloughed it off as nothing and was happy to try to usher him out the door. read more

Schwiger dermatology I did labs with quest but my labs was not shown. The labs go to schweiger and u have make another appointment for the dr to read it to u. A Dr visit is 300 to 400 dollars. For labs which you could read it by yourself. Ridiculous practices. Don't go back for the dr to read labs. Wait till the labs to be posted or ask the company to provide them to you. It's the law and it's your records read more

ZERO STARS! I scheduled what was clearly listed as an "annual skin check" through Zocdoc and reasonably believed this would be treated as preventive care. At no point during booking, check-in, or the visit was I told that this would be billed as a standard specialist office visit instead. I only learned this after receiving a bill. When I contacted the office, I was told dermatology visits are never billed as preventive -- something that was never disclosed beforehand. Patients deserve transparency about how appointments are classified and billed. If a visit is going to be treated differently than how it's presented during scheduling, that should be clearly communicated upfront. This experience felt misleading and unnecessarily frustrating. I would strongly encourage anyone booking an "annual skin check" here to ask very detailed billing questions in advance so you're not surprised later. read more

I have mixed feelings about this practice. I go to the millburn one, formerly millburn laser center. Gail mautner is an excellent doctor and cured my rosacea. She is also the BEST at Botox. However since the takeover by Schweiger she can't spend as much time. She is a nice woman and I would have given her 10 stars before. However I also ran into issues w my scalp and I felt she was blaming me for them. (Eg you are not doing what I am telling you. when I did and it wasn't working!) That said, she is a good doctor. Dr. Siegel please avoid, no doctor has ever made me feel worse. Truly condescending. Actually left me crying in his office and went to work on his laptop. True story. As I say, mixed feelings. read more

I chose Schweiger (Upper West Side office) because I was told it would accept my insurance (Medicare/Emblem/Athem). The doctor who saw me (Fendelman) was fine. But I was billed the full amount -- and my supplementary paid nothing. I tried several times to speak to someone -- in person -- about WHY this happened. Finally I mailed a letter to Schweiger asking to be called with an explanation. No response to my letter. But I kept getting overdue notices, so I just gave up -- and paid $254 for my 5-minute visit. Don't expect customer service from Schweiger. read more

I go to the garden city location for laser hair removal and the provider - Ariel, is very friendly and knowledgeable, I am seeing reduced hair growth for my underarms, she recommended the exact amount of sessions. I also got hair removal in my face under my chin, it is significantly reduced, she also puts sun screen as a aftercare for the weather before I leave the office. I only wish she had more morning availability for appointments. I would recommend laser hair removal at this office, it is quick and easy. I won't say it's painless because it's still hair removal, but I guess it's better than waxing or threading on the face. I have been going for a couple months and only have touch up sessions left, I would definitely recommend laser hair removal with this particular group and provider. read more

When a medical professional office cancels an appointment with a patient do you expect a call to inform you and reschedule? I do. This operation sends you a text through their app! I don't want to be on my phone to keep track of the possibility of them cancelling on me. I wouldn't text them to cancel. If this is the kind of impersonal care you enjoy receiving-then go ahead. I'll be looking for a new dermatologist. read more

I went to the one in the Bronx, I will say the service, the Dr's are great!!! AAA++++ read more

Schweiger Dermatology Group - Dermatologists Near Me - New York, New York

As a health care professional I would never recomend dr Sandhu Sumeet. I went april 30 because of allergies (new) to me. She spent not even 10 min instructed labs which I stated will be done by Northwell she said ok. Six calls 2 texts. No response. Finally the patients representative on 5/7 stated I need to sign a release to obtain records and have a portal something i should have been instructed in the begining via a link. 10 hours on May 7 I called Northwell labs results emailed to me in for days they said. Dr Sandhu stating they cannot have the labs!!! Northwell disagreed. She needs more experience in patient care. I will definitively not recomend her. I might add she was made aware that most of my family members are in health care. DO NOT HAVE HER AS AN ALLERGIST . PRACTICE AT GARDEN CITY OFFICE. TERRIBLE MANNERS AND NEGLIGENT!!!!! I WOULD GIVE A MINUS 10 read more

I am writing this review over a year after my appointment, as I waited this long hoping the resulting scar would fade. Unfortunately, the scar remains a permanent fixture on my cheek. I initially booked an appointment based on strong reviews, hoping to address two tiny, pimple-like bumps on my right cheek. The office was extremely crowded, and the atmosphere felt very rushed. Before the procedure to remove the bumps for testing, I was asked to sign a waiver. Crucially, I verbally confirmed with the office staff that there would be no scarring from the removal process.Despite this assurance, the doctor spent less than five minutes with me. I felt the process was highly rushed. A day later, I felt discomfort in one of the treated areas. Today, the scar from one of the removed bumps is clearly visible. I believe, due to the fast and seemingly careless nature of the removal, a significant chunk of skin was scraped off, causing permanent damage. My opinion is that this doctor and practice specialize heavily in cosmetic injections and may not prioritize general dermatology patients. The lack of patient interaction and rushed approach (less than five minutes total) resulted in a negative, permanent outcome for a minor issue. I would advise caution for anyone seeking general skin care or non-injection procedures here. read more

Just getting someone on the phone who is professional is impossible. And their phone lines that bounce to a call center ... the worst. Their phone lines and the agents answering the phone are untrained. They need training DESPERATELY. It shows that it's JUST A JOB FOR THEM ... they TAKE NO PRIDE in what they're doing. I feel sorry for some of the drs, pas and employees because they get the short end of the stick. I like this particular PA and I want to make an appt with her ... but the people answering the phone lack the knowledge needed. I told them I wanted a certain procedure called sofwave. She said they didn't have sofwave ... they had another procedure that sounded very similar to sofwave. I know the PA told me that they do this procedure. I finally hung up because the call line was so bad ... going in and out for the rep ... and I was calling from a good old fashion landline... I'm the customer rep wasn't giving me the right information. This is NOT the first time it happened. Once I wanted to make an appt ... and the call kept getting disconnected. It's too difficult to make a simple appointment. Then once they called me confirming an appt that was canceled. I used to run drs offices. They ran like a clock. This is ridiculous ... and unprofessional. Looks like I may have to find someone different to take care of me. A private practice tends to give a patient the TLC that is lost on this place, ... Oh well ..... EZ come .... EZ go. EDIT: I looked on their website and they DO have the procedure. I wish I could upload a picture because I took a screen print from the page. These kids don't even know the products / procedures in the offices. It's terrible. Horribly unprofessional. I tried calling again. I want to speak to the office directly. I don't want to speak to the call centers. And I'm home today taking care of these things. She said she'd have the office call me back. I asked her when they'd be calling me back she said "tomorrow". Well I won't be home tomorrow.. I'm trying to take care of this today and I can't even call and speak to an office directly. I have to wait for them to get back to me. This isn't the way we operated in the old world. We got directly into the office made the appointment and said thank you goodbye. It took 5 minutes. So far I've wasted 25 minutes in phone calls and I still don't have an appointment read more

Be cautious moving forward with this company. When I asked explicitly about the cost of a small, routine procedure, I was told it would only cost me a copay. I also checked website prior to the procedure and it states that lab work happens in house with a $100 charge if you don't have insurance. I do have insurance. Both of these data points about billing from Schweiger Dermatology were incredibly misleading. My experience in dealing with followup unexpected bills from a third party laboratory have been horrific. I ended up with an unexpected bill of $631.72 from an external lab and there have been no straightforward answers from the company. It has been extremely difficult getting straight forward answers due to the company's third party phone service. Three months later, I am still trying to get to the bottom of my unexpected $631.72 bill from an external lab, and my window of time to expect a response any time I am left with a question is a 24-48 hour window. The day of my procedure, the office was overbooked and the staff seemed confused, overwhelmed, and frustrated with lack of communication between upstairs and downstairs office. This was easy enough to overlook. I thought my doctor, Laura Baker had a good bedside manner and put me at ease during my time with her. My follow up appointment had me waiting 40 minutes past my appointment time. Also, not unheard of in a busy doctor's office. However, the lack of accountability for this huge, unexpected bill is unconscionable. read more

My son had an 8:00 am appointment for a simple stitch removal at the Northfield, NJ location. We arrived at 7:55 am and were the third patient to check in. Despite this, patients with later appointment times (8:30 am and 8:40 am) were brought back before us. At 8:20 am, I asked when we would be seen and was told "soon." I reiterated that we had an 8:00 am appointment and was told patients were taken in the order they checked in--despite clear evidence that this was not happening. We then overheard the receptionist telling the medical assistant that the wrong charts had been pulled, which explained the delay. By 8:30 am, we again asked for an update and were told the medical assistant would see us next. When the medical assistant, Dawn, finally brought us back, she did not introduce herself. When my son calmly mentioned that we had been waiting for some time, her response was that she was "allergic to rude people." This comment was unprofessional and inappropriate, particularly toward a patient. My son immediately left the room and declined care from her. Dawn then claimed she was not given the opportunity to introduce herself, despite the fact that her first interaction was to reprimand the patient. Another staff member--who was also a medical assistant--stepped in, apologized, and offered to complete the stitch removal. She advised us to contact the office manager regarding the incident. This visit demonstrated poor scheduling practices and unacceptable staff behavior. For a routine appointment, this experience was unnecessarily stressful and handled very poorly. read more

Tried calling for a second appointment. OMG, a nightmare and horrible experience ... this office has no interest in speaking LIVE with patients. U must call a call center, which is staffed by folks who know nothing about the business and refuse to look into ur file for the info they need. instead they waste ur time in asking these questions. Called twice, 40 mins wasted as convos devoled into shouting matches. Will NEVER go back there. If they dont want to speak with patients, fine by me. read more

Great doctor, terrible billing department. I went for an appointment recently and received a bill shortly thereafter which I paid through a bank pull immediately. Schweiger is listed on the bank transaction. Today I received a notice that the bill is unpaid. Their customer service team told me I need to provide proof of payment through some other process even though they are listed as the firm who withdrew the amount. Fixing their terrible accounting should not be my problem but theirs. If they escalate this further and try to do something to my credit I will be coming after them legally. I will be posting on every site I can find. read more

Reposting cuz initial review got deleted!!! I came to this office to treat what Christie told me was sebaceous hyperplasia between my eyes. She treated it several times with cautery but after it became red and irritated, I went to another dermatologist (from the same practice, just a different location) who confirmed it was actually a mole -- something that should never have been treated that way. And because it was treated that way, it could now be permanently red and inflamed. But what made this whole situation worse was Christie'smedical assistant, who was unbelievably rude, dismissive, and gaslighting. When I called the office, (first of all It's impossible to get through to the office. You have to get through a call center and wait on hold for 30 minutes and then eventually you get a representative who says the office will call you back) Christie's assistant just insulted my face saying it had too many problems, acted like I was stupid for questioning them, and tried to convince me they didn't "cauterize the mole," even though I watched and felt it happen. Like then did it zap itself then? I actually ended up crying after that call -- when you already feel self-conscious about your skin, having someone in a medical office insult you and talk down to you like that is humiliating. It was one of the most unprofessional and hurtful experiences I've ever had in a medical setting. I would never recommend this office to anyone who values respect, honesty, or proper care. Or anyone who cares about their skin. Christie's assistant is truly rude, I don't know why she has a job in healthcare read more

Deceptive billing - they won't bill ANYTHING as preventive care. I made a horrible, $700 dollar mistake going to these crooks. I went for a skin cancer screening which should've been covered by my insurance 100%, and earned me a $550 reward to my HSA from my company. Was hit with a $150 bill AND missed out on the $550. Called them to resolve and their unfriendly rep told me that their policy is to not bill anything as preventive and that was their policy. Not to mention, the visit with the doctor was very basic and she wasn't thorough at all. DO NOT GO TO THEM THEY WILL SCREW YOU WHEN THE BILL COMES read more

Dr. Rastogi, not a good doctor. The office is so unprofessional. I made an appointment got there and was told that I would get my injection but my insurance company did not yet approve. I did fight to get my 2 copayments reinbursed. The office should have checked with insurance company before me showing up for nothing. Waited 3 weeks for a telacall appt doctor was late I waited and she was looking for me while I'm waiting for my doctor to join in. Rude. I'm still waiting for the office mgr to call be back. I requested my 25.00 co-pmy be reinbursed for no service. The worst. read more

I had a very good experience here. I felt I was listened to and was pleased with the treatment I received.

their billing sent me into collections for silly insurance stuff. the whole time I'm paying my copay like normal. Now months later I have bills from them for thousands of dollars read more

First, have a rash that will not go away. Tried the "allergy" people. They told me they could figure this out. After numerous skin test and blood tests--NOTHING! Totally useless. They only want to give my immunosuppressing drugs. I am not taking them, told them repeatedly. So then I want one brown spot removed and I have some skin tags. It used to cost $50 for the first cosmetic item and something after. Now, first is $160!!! and $20 after that. It would cost me $440!! That is insane. People have issues now with high drug prices and no insurance--this is disgusting! I will find some over the counter product to use. read more

Went to the west Boca Office as my PA Elizabeth in the Powerline road was out till end of July. I had an issue with something on my skin and wanted it check, I was given an appointment with Svetlana Reyblat. After waiting over 30 mins pass my appointment , she came in looked at the issue. Told me she doesn't know my history (been going there over 5 years, so the history is in the file ,she should have told me she couldn't be bothered to look at my history). Then said Elizabeth gave me a cream just put it on the area and walked out. Would never go back again. read more

Horrible phone service. Never able to call and speak with anyone. After having a mole removed and tested, i received a vm to call them back. I called and left message for 3 days in a row before finally receiving a call back 4 days later to tell me my test was positive and i needed to have it removed with Mohs surgery. I have had post surgery issues but there is not 'after hours' number to call. Unable to call and speak with a human directly at their phone number. Forced to always leave a message. They never answer their phones. Service has plummeted since being bought by Schweiger Dermatology. Will be forced to look for a new dermatologist in CT. read more

Schweiger is all the bad things about modern for-profit medicine. They don't want you speaking to a person, its all apps and texting. Appointments are done as fast as possible to get as many patients and as much money as possible. God forbid you have a question. Skin exams are all about finding something that they can cut out surgically. I tried to have a skin exam and moles removed in the same visit. That couldn't be done, I had to have two visits and two fees. read more

I haven't begun my testing yet, but it took 15 minutes to get my followup appointment, a disrespectful waste of patient time, waiting on robots and outsourced phone clerks. read more

I scheduled a dermatology appointment with Schweiger and faxed over my insurance card beforehand to confirm coverage. They told me I was covered by my northwell insurance and they are northwell doctors. They said I would only need to pay a $40 copay. Later, I received a $750 bill stating that my insurance was not accepted, and tgey are second tier. When I called to resolve it, the billing department denied any responsibility and said I was liable for the full amount. My insurance company has mentioned hearing similar complaints about their billing practices. Very disappointing and misleading experience. read more

I've been going there for two years now, but I stopped for a while and also stopped using the prescription that Lisa Sandler, PA-C prescribed to me. It has been working, and I've started using it again. She is nice, patient, and likes to joke. I can't wait to see her again. read more

I dare you to find a more rude staff, more waiting times to get the simplest things resolved and countless hours of back and forth for them to get anything sorted out in terms of insurance. The whole experience with this people is NOT WORTHY. Do yourself a favor and find another provider. read more

Trying to get in touch with a human is impossible. I called multiple times to try a reach a manager, and after being left in hold ( by AI( was hung up on...3 times. Left multiple messages for office manager. Never got a response. Actually went to office in person, and one of the office workers was incredibly rude. Given phone number of corporate office-non-working number. It's absolutely ridiculous!!! read more

Improve your communication with people! Actually have a receptionist that people can SPEAK to!!! Also you should start hiring PA's that actually have compassion and can work with children. Nasty people in this line of work is not acceptable; Remember most people are at their wits end by the time they visit your practice read more

Good luck getting through to Dr Bonney's office. I made multiple calls. First an AI answer, then an off shore answer, then more hold time. And of course then told everyone is busy with a patient. What a joke. Look elsewhere. read more

The worst experience I have ever had with a doctor. Several appointments schedule then no record of said appointments I had to wait three months for something that really needed to be handled. I finally get an appointment show up and am told oh no we don't do that procedure . Come back a week later wait for 30 minutes after when scheduling I told them I had to be at work at a certain time. After thirty minutes I'm told there are two people ahead of me. There are many great doctor offices but this ain't one of them read more

Treated my infection totally wrong. Doctors rush your visit almost every time. Terrible practice.

horrible front desk. rude and unhelpful. i was hoping it was a BOT but turned out to be a person instead. run don't walk from them

Ridiculously disorganized. Do they ever answer the phone? I've never seen anything like this.