My first time staying in a hotel in Berlin and had a great experience. The reception staff are…read moresuper friendly and helpful and facilitated an early check in for me after I arrived early. I also got a "bid what you want" upgrade to a room on a high floor overlooking the street. The layout for the 2nd tier room is small but perfectly functional for a single traveler or couple, and I loved the thoughtful touches like a small chair in the bathroom, umbrella in the room with a holder, and hooks on the wall near the closet. The (nonalcoholic) drink minibar is free to take from and refilled daily which is another plus! And they had small chocolates that were refilled daily as well. I didn't partake in any breakfast or other food, but it did look good when I passed by. The garden area outside is nice to relax or work in. The hotel itself is on a quieter street but near many different modes of public transit - tram, bus, subway. The front desk warned me about needing coins for the tram / bus and was happy to exchange some bills into coins for me every morning as well. Not many taxis passing by but the front desk will call one for you very quickly if you ask. There are also bikes and scooters you can borrow. Overall I had a great stay and would have loved to stay longer! I had to move to another hotel for work, but wish I could have stayed at the i31.

Really central, modern hotel located about 3/4 of a mile to the central train station…read more - great free wifi - free mini bar consisting of German sodas, juice and water. - shower and water pressure was tops. - hip hotel vibe with a dj pumping tunes at the bar on Friday and Saturdays - free scooters! Limited quantity. - free haribo gummy bears at reception. Danke! Cons: - not the most sexy of neighborhoods, although so central and a ton of highly rated restaurants and cafes nearby. - street itself is quite ugly. - bed wasn't the comfiest unless you like really hard beds. Side note: the beds weren't awful, just super hard and I'm a plush kind of gal. - breakfast looked magnificent, but was quite pricy at 16 €. If you can find a deal and in Berlin for a short time, looking to be near the train station, this is a no brainer.

The intern that was living in the house at the time of our visit did a wonderful job sharing the…read morestories of Dietrich Bonhoeffer. The intern's children kept checking on us and even tried to scare us a time or two, but they were two very sweet rambunctious little boys. He handled then well and then continued on with the stories of the house and Bonhoeffer's life.

Really nice hotel in a quiet street. All the central Berlin sights are just a short walk away. It…read morehas a free wlan.

We thoroughly enjoyed our three nights here, before the start of our Viking trip…read more Our room was spacious, the staff ever so helpful whenever we needed them and the Front Desk/Concierge went out of their way to help us. Whether it was with a restaurant reservation, or a newspaper, or insights on where & how to get around their Hauptstadt of Berlin. They excelled at service. Also, their prime location, next to the U-Bahn Potsdamer station, makes it a key jumping off point for whatever/where-ever you want to go and do.... Charlottenburg, Kaufhaus (KaDeWa), the Eastern Gallery, or even the Brandenburger Berlin Flughafen are all within a convenient U-Bahn ride from here. I have stayed all over with this brand and this might be the best Ritz-Carlton yet. Well deserved Five Stars.

Spectacular hospitality and clean rooms. Stayed here for four nights and housekeeping would check…read morein every night if we needed anything even though we didn't need the room cleaned. I went out for a ride and injured myself and the staffs were quick to bring me a first aid kit of whatever I needed. Location was in a nice area with a train station in front and a bunch of scooters and bicycles you can rent. A lot of food options around and a mall nearby. 10/10 would stay here again

Very enjoyable three night stay. It is very convenient to travel to the main sights in Berlin from…read morethis hotel because it is located next to the Friedrichstraße U- and S-bahn stations. We walked to most of the attractions since the weather was so beautiful. The room was very well appointed, modern, and clean. The shower featured water jets from the wall and was very nice. I was pleased to find an iron and ironing board in the closet. Be warned if you ask for a double bed: You'll be given two twin beds pushed together. I kept thinking to myself the London Underground warning of "Mind the gap!" because of a nearly catastrophic 3am separation of the beds, which roll away from each other quite easily. The spa is very small but there were only six loungers and guests were grabbing for them. The pool was quite cold. There are also saunas and an exercise studio, all of which looked well kept. You will be sorry you paid €16 each for the breakfast buffet. It was included in our room fee. The food was of average quality, but there wasn't a large selection to choose from and there were no chefs making omelettes or waffles. Also, the good tables by the windows were reserved for guests staying in the premium rooms. I'm never a fan of a hotel creating a class system amongst their guests. The bar was okay. Not much action there at night. My only complaint was that housekeeping never refilled the coffee in our room on all three nights but the front desk was responsive when we called to complain. I question how many stars this hotel has been awarded. It's advertised as five stars by various online booking sites, but they are not displaying their rating anywhere nor is it mentioned on the hotel's website. I feel it's lacking some critical ingredients to make a five star rating, like no bellhop, concierge, newspapers, or laundry service, our lunch and dinner offered in the restaurant. All in all, I still highly recommend this hotel for tourists who want a great hotel with easy access to the train network.

The most pleasant part of this hotel was leaving it. Will not stay there again, and will not…read morerecommend to others. Terrible wifi connection, terrible check-in process, key didn't work consistently, restaurant didn't have basic menu items, 6 people at the front desk and only 2 were actually working, service staff consistently failed to service the room during a 9 hour periods when I was at work, and then wanted to service at 8am on check-out day. But most of all the attitude of the employees was off putting. Paying customers in a hotel shouldn't feel like their very presence is a burden. Do better for your future customers. I will not be one of them.

This was a great choice for our stay. The hotel is within a nice walking distance to all the…read moreattractions, and the price was fair. The property feels new with modern updates. The lobby is pretty, and the staff is super friendly and helpful. The rooms are quiet and provide all the necessities one could need. My husband arrived early from NYC and was able to check in a few hours before I arrived from another country, which we really appreciated. The room itself was nice, with crisp bedding, and it felt clean overall. However, our bathroom trash had not been emptied from the previous guests. It actually made me smirk because everything else was so well done, but it did make me wonder about quality checks. I also found the linoleum floors practical, though I didn't love the echo or hollow sound they create. Carpets feel cozier, but I understand that hard floors are much easier to maintain and disinfect. Overall, I would definitely stay here again in the future. Cheers from NYC.

One of the cleanest Courtyards I've been to and also very well run! Warmly greeted and even…read morereceived an excellent dessert tray to enjoy. Breakfast buffet was the best one I've ever had at a Courtyard anywhere. Sign up for the breakfast when you check in for a discount to $15 euros which is a steal for what you get here.

I reserved a room months in advance, and was required to pay for the room at the same time. When I…read morearrived at the hotel, staff upsold me on the $45 Euros per night Level Lounge access. I figured, breakfast every morning, why not. I chose a river view room and was not disappointed with the view. The glass doors open to a wonderful view of the river, but don't expect a walk on patio. The room was nice and clean with enough drawers and compartments to hang and unpack all my clothes. I was glad I paid for lounge access. Breakfast hours were from 7A-11A; Candy from 11A-3P; Bite size bakery items from 3P-6P; and Appetizers from 6P-9P. Cold, bottled water, soda, and beer are always available from the refrigerator. Coffee and espresso drinks from a machine are always available as well. I really enjoyed the breakfast. Not only was there a buffet style spread, there was also a menu available and staff who would take your order. I ordered a coffee and fried eggs every morning. Perfectly fried and beautifully presented. Then I started ordering the waffles with cherry sauce. So delicious. Who knew I liked cooked cherries. Evenings, I made certain to get a glass of sparkling or red wine. Staff were awesome. They were always friendly and accommodating in the lounge. Cons: 1. There are no USB charging stations for phones. I had to purchase a power adaptor at the concierge for $10 Euros. 2. There were no wash towels in the restroom for the majority of my stay. 3. Bar of soap available 1 night. 4. When I called housekeeping, it kept ringing, so I hung up.

Let me begin this review by stating that I like this hotel. It is very well maintained, the staff…read moreare beyond friendly and helpful, and it is perfectly situated right in the heart of the city. This being said, there are a few downsides to this hotel, which I will get to in a moment. You should probably consider these before you actually decide to book a room here, as they may affect your stay. To begin with, I want to discuss the location. As mentioned, this hotel is perfectly located right in the heart of Berlin. You are easy walking distance to Museum Island, to Berlin Tower, The Bauhaus, cathedrals, shopping, and dining. Plus, you are located right along the Spree River This brings me to their rooms. I really suggest that you book a river-view room. It really makes the whole lodging experience so much better. You open up your window, and there it is, the Spree River. All of the flavor of Berlin flowing right at your feet. As I am speaking about the rooms, there are a few things you need to consider. The rooms are all very well-designed and they're very well-maintained. They're very clean, and every time that you leave your room in the morning you can be sure that it will be made-up by the time you returned. One of the downsides to this hotel, however, and this fact really blows my mind, is that they do not have USB connections in the room. Thus, there is no place to charge your phone, your computer, or anything else unless you have an AC adapter. It's almost hard to believe that a hotel, in this day and age, would not install USB ports. But the Meliá does not. This brings me to one of the negative points about this establishment, providing me with a real bone to pick with this hotel. I live in the States, and expecting there to be USB ports in the room, I didn't bring a European electrical adapter. I have traveled the globe for over forty years and there has never been one time, at one hotel, that I asked for a power converter that it was not happily provided to me (for free). This hotel, however, does not provide those. The only way I could get a power converter, that fed into a USB cable, was to buy one from the concierge. I really think this NOT a good policy! I mean, come on! With the price of the rooms, and the level of the service this hotel supposedly provides, the guest should at least be provided with a power converter if they need one. The other thing I would like to discuss about this hotel is that you should really get a room that offers their Lounge Service. Their Lounge Service is really a good thing. Not excellent. But pretty good. Yes, with this service, your room will cost a little bit more, but you will provided with breakfast every morning and snacks throughout the day and well into the evening. The Lounge changes their offerings at various times during the day. In the morning they offer breakfast style food. And, it's pretty expansive. Not like a full-on breakfast buffet, offered by some hotels, but a nice integrated offerings of various breakfast items. During the day, they offer appetizers. Plus, all day long and into the night you can grab bottled waters, coolers, and beer. In the evening, they provide what they call a pre-dinner offering. With this, the guest are provided with very nice appetizers that are very well prepared. I've noticed that many guests come in there to eat their entire dinner from the Lounge. You can do that if you want. But, that's not really my style. During the afternoon and into the evening, they also offer a nice selection of wine and self-made cocktails. The other minor beef I have with the hotel, and it's kind of amusing, is the fact that for the first three nights of my week-long stay, they did not give us washcloths. But, on the fourth day, amazingly the washcloth did appear. Why didn't they leave washcloths every night, I do not know? One would think that would be standard protocol. Then, the next thing that happened is on the fifth night, the washcloths were gone. So, I don't know what's going on with that? Additionally, in terms of their housekeeping services, they have a note posted in each room that if you need a toothbrush or a razor they will provide them to you. We had run out of toothpaste, so we thought instead of going and buying some from one of the local shops, maybe we could get some from the hotel, since they were offering it. We called housekeeping services a total of seven times over two days and not one time did anybody answer. Thus, I'm not quite sure what they're offering, or who is manning their stations, but we were not provide with what they claim to offer. All this being said, I have good things to say about this hotel. Yes, there is a few downsides, but overall staying at the Meliá was a very pleasant experience.

Stayed at this hotel twice. This aesthetic hotel serviced…read moreeverything that I would need in a visit to Berlin. It's best feature is its location - it is proximal to many shops, restaurants, and most importantly, the train station. You can get virtually anywhere quickly due to this hub-like location. My reception experience was pleasant as the employees took their time to ensure I had everything I would need and made me aware of every amenity that I could take advantage of. The room I stayed in was single suite that was freshly made and cleaned thoroughly. The personal air conditioning was also a very welcome feature of the room. I also experienced their breakfast buffet which was a step above a typical continental breakfast. Their omelet station is a great addition along with their multiple coffee machines. If you value personal security, rooms can only be accessed with your hotel card and you can only access floors you have reservations to. There is also a separate lift for pool access. Overall, would stay here again!

We thoroughly enjoyed our stay in this hotel!!…read more Clean! Super comfy bed with generous pillows and duvet. Customer service was excellent!! Best part? Location! Location! Location! Right in the upper, east side of Berlin where there is excellent shopping, dining and entertainment within walking distance! Landmarks and points of interests are also within walking distance. It took us 15 minutes to walk to Brandenburg Gate. This is definitely bookmarked as a place to stay when we return.

We booked this hotel bc it was close to the S Bahn main station. Check in was pretty long (very…read morelong line). Even when we were leaving for dinner later there was still a long check in line. Our hotel room was very small, no frills (eg no coffee maker). I normally don't care about small but clean, but the bathroom smelled of sewer. We had to keep the bathroom door closed bc it was really disgusting. Hopefully it was just our room with the bathroom sewer issue.

Quite nice hotel. Really close to the central train station. Really can't say enough about the…read morelocation! Bed was comfortable, towels were nice. Staff were quite friendly at the front desk. We did go to the bar, and, although the setting was quite nice, the service there was an attentive. However, I would stay here again, when coming in or out by train.

Rooms are fantastic, clean, modern, comfortable... right in the heart of Berlin, bar downstairs is…read moreawesome!! All staff are amazing.. and all speak English which was awesome for me!!!! Would highly recommend for any travelling to Berlin

My family and I stayed at the Menninger Hotel in Berlin for 5 days and 4 nights. We're a family of…read morefour and we stayed in a room with 4 beds (2 bunk beds) and one bath Pros: - Really close to Berlin's Central Station. I could see the station from our hotel room - Friendly staff and easy check in and check out - Clean budget hotel - Lots of nearby food places making it easy to get food in a pinch (Food factory had a good variety of food and Berlin Hbf had a fair share of food as well!) - Decent breakfast buffet Cons: - Pillows were really thin and sheets were kind of rough. It was hard to get a good nights sleep - Wi-Fi was iffy during the entirety of our stay. For some reason, not sure if it was the connection or my phone, but it would keep switching from LTE to wifi. It really sucked since I bought an international phone plan that was dependent on data usage. - No fridge or safe in the room Overall, I would stay in this hotel again because of the close proximity to Berlin's central station. Personally, the pros outweighed the cons due to the fact that I didn't have to walk to far to the hotel after a long day of exploring Berlin. The room was a little tight, but nothing my family and I couldn't manage and the bathroom was a big and clean. If I'm ever in the Berlin area again, I would rebook and stay at this hotel!

Nice location within walking distance of the train, you'll be close to Checkpoint Charlie S you…read morestart your trip down Cold War memory lane. If you're attending a conference, it's an easy tram ride to the convention center (or ride share if you like). For inclement weather you'll have a whole block of covered sidewalk to avoid the rain. The breakfast is huge and the rooms are well-apportioned. The staff is friendly and the public spaces are welcoming. It was a pleasant experience overall.

Right in the center of Berlin! Great location near major public transit lines. The staff was also…read morevery kind and helpful