He started out being ver good. that was about 2 years ago he did a jaw replacement and installed…read moreposts for an implant. Last year I was told that I needed another procedure and it would be scheduled. im supposed to have an on th 7th off July and was confirmed on the 2nd now today the 3rd they called and canceled said the practice was closing.

Type of care Teeth extraction great care and the office experience was overall good unfortunately I…read moregot put on members of his team because he had to take a leave of absence from work. Everyone was great reccomend his team and him if they are anything like him i am sure he is great

I really like Dr. Herzog. What's even better is he cares about you. Going to the dentist has been a…read moreTrumatic experience for me since I was a little kid. I'm sure there are many of you out there like me. I can finish up this review in one sentence. No matter what Dr. Herzog did to me I never felt more than a twinge of pain and when he sensed that I flinched he stopped and reevaluated. See Dr. Bob if you want to get your smile put back together. You won't regret the phone call.

Update: The extremely nice office manager Debbie called me and apologized profusely, is going to…read moretalk to Tina (that's the rude girls name) and tell Dr Bob about it. She asked what they could do to get me back and I agreed to try one more time.. she added notes to my appointment that I should be given a Tim Hortons gift card.. so we shall see...I believe in second chances and that one bad apple doesn't always reflect a bad bunch Original review: I am incensed after getting hung up on by staff at the Main St office. My last visit was at "a" main st office, I called that number to reschedule an appointment set six months ago. The woman who answered was very rude, told me I was calling the wrong office and when I probed she hastily explained that there were two offices on Main St Buffalo and I was looking for the Amherst location since "my" location had moved there. When I had to interrupt her before she hung up I asked could I be seen there, she frustratingly asked what was my insurance. I then said never mind I will go elsewhere since I didn't appreciate the way she was speaking to me. She immediately hung up on me. Unfortunately I did not get her name and I am well aware this is a big operation and don't even know who "Dr Bob" is but I am so tired of rude customer service.

A great dentist! Thoughtful, practical, and does an excellent job of explaining every procedure.read more

I've been seeing Dr. Ball for several years and greatly appreciate his skill, expertise, and…read morepractical nature. Some practices push a lot of cosmetic upgrades, but Dr. Ball has a balanced approach I really appreciate. I also love the kind, skillful hygienists who do my cleanings. Really great practice!

Dr Altman and his staff are wonderful and friendly. They take the time to explain everything they…read moreare doing, and what they are planning to do. I have only been a patient for less than a year, due to a change in insurance. I would Highly Recommend them.

As a new patient and new to western New York- I cant recommend Dr. Altman and staff any higher! Dr…read more Altman is a very skilled and experienced dentist who takes the time to thoroughly diagnose the issue, put the plan of action in motion and fix it--painlessly. In addition, what really stands out and is worthy of comment for this practice is the professionalism and enthusiasm of his staff- not to mention Dr. Altman being just one heck of a nice guy. So nice to see employees who really enjoy their jobs as well as each other- everyone is so nice and welcoming and it really shows. 5 stars no question. Very happy to be a new patient :-)