Oh, lordy, people, stay as far away from this guy as you can. I made the mistake of using this…read moreagency to purchase Erie insurance. In the four or so years I was with them I spoke to Alex Aronow exactly twice. Every other call was handled by the receptionist. On the two occasions I did speak to him he was abusive. Yelled at me once when I questioned the premium increase. When I spoke to him the second time, this time to ask why he'd left a hole in my homeowner's coverage, leaving me exposed, he tried to tell me how much my one and only claim had cost Erie (it was a whopping 8K). I said that wasn't my question. His next words were: "Let me try to say this nicely...". I knew that wasn't going to happen so I simply said, "You don't need to be nice. I'm switching to Allstate". He - get this - loudly cheered. I hung up. What businessman abuses his customers and brazenly CHEERS OUT LOUD TO THEM when they say they're taking their business elsewhere?? Take your money elsewhere, good people. This schmuck has a screw loose. NO STARS!! [Except Yelp forces me to give at least one, which I did, just to get this to post.]

Alec has one of the WORST customer service attitudes I have ever met, in any industry. He is…read morecondescending, insulting and lacks basic communication skills. We bought Erie Insurance from him and over the years, as our needs have changed, he has not been willing to explain anything to us, or help us make the changes to fit our needs. Since we have moved overseas, we were counting on him to help us navigate covering our property while out of the country but he has been nearly non-responsive, and when he finally does return an email, he is extremely insulting. When I asked for his help to understand the details on our hazard insurance (three times I emailed with the same questions), his response was, and I quote, "I have done nothing but tried to help you. I showed you ,you are paid in full , you need to call them and ask why they charged you for insurance when you already have it!" When we emailed to ask about our rate increase (we emailed him twice before getting a response), he said (and this is the ONLY thing he wrote in the email), "yes, your rate went up" - no explanation, nothing. Stay far far away from this man.

Michele was great to work with and very knowledgeable, she understood all my needs and was able to…read morequote competitive rates and even beat my auto policy by a lot.

Michele at All State is great to work with. She knows her insurance products and is wonderful. She…read moreis available whenever you have a question and is your insurance advocate. I highly recommend Michele.

Highly recommend. Mary and Brennan Great customer service…read more There really informative and interested in you as a person Very patient in answering all your questions in a timely factual and complete manner. Great pricing too. Five Stars for sure. Ps. They personally answer the phone. Not the recording like others.

This is the best insurance office I have ever encountered. My family has had state farm for various…read morethings such as home/renters and auto. Everyone I'm this office is kind, efficient, knowledgeable, and personable. I moved to Rockville and then Frederick and I will continue going to Brennan's office. I HIGHLY recommend them for any of your insurance needs.

Easy, convenient and friendly. Much quicker and easier than MVA to get a new registration/plates on…read morea used out of state purchased car

Gaithersburg Tag & Titling Services is OUTSTANDING! I was…read moreliterally in and out in approximately 15 minutes! I probably could have been out sooner if I weren't running my mouth but the guy is very amicable and professional. I received my title in about 8 days. Extremely happy and worth paying the nominal fee to avoid the long and aggravating waits at

This is an excellent team of professionals! They are knowledgeable and prompt and are always…read morelooking to help us save money! One call is generally all it takes to add or remove a vehicle. Carlos even went to bat for us on a subrogation claim, and we ended up receiving our $500 deductible back! This was way above and beyond for sure!

Great communication, transparency and clear explanation for what was being offered that would…read morebenefit us. Felt very honest and they had our best interest in mind throughout the process. We're very happy with what we have and will absolutely recommend to family and friends. Than you, Carlos!