If I could give 0 stars, I would. The lack of responsibility for products and customer service…read morewhen contacted is astounding. I bought 7 yards fabric of fabric labelled 'double gauze' on the website. I go through a lot of double gauze a year so I know what double gauze should be like. And I was happy to find this, especially since it was on sale. I know now why it was on sale.....anyone seeing it in the store would not buy it. They would think it was mislabelled. When this fabric first arrived in the mail, I thought it was just a cheaply made broadcloth but the weave is too loose - not as nice as broadcloth. In the meantime, I searched for this Camelot Fabric online and can only find it labelled 'cotton'. After sending an email with no response, I called 3 times before she called me back. She stated it was double gauze - discontinued and I would see when I wash it. And if I wasn't happy I should 'take it up with Camelot'. I should wash it and I would see that it was double gauze. I've washed it. I can't use this for any project that needs double gauze. It is now just a limp piece of the same cotton. She stated that if there was something wrong with this fabric that 'she's not going to lose on it....why should she? It was on sale.' With this 'buyer takes the fall' attitude, I would run the other way. I would certainly not order anything online because this business doesn't stand behind what they sell. It's all tough luck for the customer. Unbelievable. I got ripped off to the tune of almost $70. Live and learn. I'll just donate the fabric. It's not usable for my project. Or anything I would make with real double gauze.

The widest supply of fabric, sewing, knitting, quilting and craft supplies. Large selection of…read moresewing and quilting machines. Best store of it's kindin the province!

Needed awards made so I dropped off my medals for engraving and framing. Told them the deadline…read morewhich was months away. A month went by and for the last week I called and emailed daily for an update. Was told Bob would call me back. Never heard from him, either in response to my telephone messages and numerous emails. Finally went in to talk to him face to face and he said he would call me first thing the next morning. No word was heard from him. The following week I went back to pick up my medals. Not a word was said to me, I was just handed the box. Now I'm scrambling to find someone to make the awards in time for convocation in two weeks. Wish he would have just told me they couldn't do it.

I called them and was told that someone would call me back, sadly I didn't hear back from anyone…read more I decided to follow up with an email to their company and again never heard back. Terrible customer service!!!! I would recommend looking elsewhere.