A couple years back, I bought my first acoustic guitar from Shawn. I was impressed with the level…read moreof service I received, especially considering my modest budget. I got a guitar that looked, felt, and sounded better than I would have expected. Fast forward to now when I bought my first new electric guitar and Shawn did it again! I got more than I expected on a budget, both when it comes to service and quality. Shawn and his team are experienced, knowledgable, and professional through and through. I never felt pressured and always felt as if my beginner-level questions were taken seriously. My only regret is that I have yet to find the time to sign up for lessons. I know I'll be coming here when I do.

Very nice folks - thanks a ton for helping me with questions on an old amp repair! I hope to visit…read morethe Center in person in the near future!

I have been playing music for 30 years. That said, I have seen my share of music shops ranging from…read morethe good, the bad, to the ugly. I've traveled for and wide to pick up a musical instrument I'd been hunting for, sometimes to different states. That said, I've seen it all. However, Robbie's is something else, entirely different than anything I've ever experienced. This store has a legacy, for sure. This was a great place to go back in the day, and I'd often find some hard-to-find items here. Prices were fair back then and staff were eager to strike up conversation and talk music. However, it does not live up to its legacy and is now a shell of what it once was. I'd been here several times in the 90's, and it was seedy, a little weird, but reputable. Staff cared, quality instruments were available, you could talk music with the staff, and they had lots of inventory. All of this made for a fun and unique experience that was different than elsewhere. Fast forward to present day: There is a large selection of musical instruments. Some appear to have been there for ages, though. Prices are high and unreflective of true value. Perhaps this is why the inventory remains abundant with items that appear to be fossils there for years. The instruments cooking in the sun in the massive plate glass windows makes me wince every time I pass the place. Those poor drum kits have to be being absolutely destroyed sitting in that magnified sun. The environment seems to lack any sort of overall care or upkeep. Want to sell an instrument? Best of luck. Absolutely rock bottom pricing will be offered, almost to the point where you are forced to support Guitar Center. Many of us musicians like to support local, but these folks make that hard. Want to buy used? Prepare for the price to be inflated. The staff seem inconvenienced and annoyed that you've decided to patron their store, almost as if they don't want or need your money. A while back, went in for a simple repair that they quoted me on, never heard back from them, and when I called, they had decided to simply not do it or get around to it. Hours are odd, never a car in the parking lot. They open and close when they decide to. Odds are they won't be open when you get there, which has happened to me and other buddies of mine multiple times. Word going around is that it will be shuttered soon. I understand it, especially given how this place is run.

Good Old-Time Music store .. last of the breed it seems.. still a customer !... reasonable prices…read more,and slightly used equipment a plus

I rarely leave reviews, but this experience was so frustrating that I feel obligated to warn…read moreothers. On Friday, I called the Wayne, NJ Music & Arts store to confirm they had a saxophone available for my son. I was told they had it in stock and that if I placed the order online, they would pull it and have it ready for pickup. I immediately completed the online order and waited a few hours before calling to check the status. I was told there was a "system hold" on the order that should clear within a couple of hours. A few hours later, I called back and was told the hold still hadn't cleared. No one ever called me with an update. The next day, I called again and was told they still didn't understand what the issue was and couldn't access my order. After nearly three days of waiting for an order that I was originally told would be available, I asked them to simply cancel it. I was then informed they couldn't even cancel the order because they still couldn't access it and would need to contact customer service. Shortly after, customer service called me and explained that the confusion stemmed from the order being routed to a newer store they were acquiring. They assured me everything was resolved and that my saxophone would be ready for pickup within an hour. Then, just 30 minutes later, I received another call from the store saying, "I spoke to customer service and they canceled your order. It will take up to 30 days for your refund." After being told for days that my order would be available, and after customer service had just confirmed the issue was fixed and the instrument would be ready, the solution suddenly became canceling my order and waiting up to 30 days for my money back. The biggest issue here wasn't even the system problem. It was the complete lack of communication and coordination. Every person I spoke with gave different information. No one seemed to know what was going on, no one followed up as promised, and nobody appeared to be on the same page. Read the reviews and be forewarned. This was honestly one of the worst customer service and communication experiences I've had. I will be disputing the charge with my bank and taking my business elsewhere.

I recently purchased a drum set from the store. After two visits to the store and multiple phone…read morecalls I was led to believe that the set that I was buying included all the drums all the stands the seat and all the symbols. Upon getting to the store to purchase the unit they told me that one of the stands was not included so I spent an extra $70 to buy the extra stand. When I got home I realized that one of the symbols was missing. I called the store to say what happened and they told me oh it's not included so two salesman missed lead me and did nothing to rectify the situation. My recourse was I could bring it back well we traveled for miles we spent hours putting the site together and it was for my son's birthday so how can I possibly bring it back. I then called the customer service number to complainAnd they could not find any record of my purchase. This is a corporate chain and it is a joke I would never do business with them I wouldn't go near them with a 10 foot pole

So sorry that I tried this place but never again. The store lacks any type of selection but since…read moreI only had to buy strings, they did have it. The person working there was very rude. He had me sign the credit card slip and then threw it at me (not exaggerating here) and walked away, without saying as much as thank you or bye. Sad, sad store...

Terrible customer service, barely anything for sale and high prices. Arthur is a very rude and…read moreangry man who treats customers like trash. I highly recommend avoiding them and heading elsewhere. Save yourself the frustration.

I have really enjoyed my lessons at From the Top music studio. My instructor at the studio is Lisa…read moreP. She also is the director of the studio. She is both knowledgeable and kind. I have enjoyed my lessons so much that I signed my son up to take lessons as well. Lisa's combination of kindness and professionalism has made my time there a safe and productive place to learn music.

From The Top employs teachers of the highest caliber. Unlike other music schools this music school…read moreonly hires teachers who have a very detailed musical background and many of them are certified teachers as well. They do recitals multiple times a year and truly know how to get the best out of every student. Students of all ages can come to learn piano, acting, voice, guitar, wind instruments and much more. Many students who have graduated from this Music School have gone on to major in music in college and win any awards related to music. From the top music school is highly recommended to anyone of any age was looking to learn to sing or learn how to play an instrument. The facility is great! Every room has a real piano not keyboard so students learn on a real working piano.

Completely disorganized, they texted to reschedule my apt. Showed up for my rescheduled apt and…read morethey said they screwed up and had to cancel. they only offered lessons one day a week which didn't work for us. when i initially setup the lesson it was for thur then when i got there they said they can't do thur on tues. I never got a email. call or text explaining , what a complete waste of my time, they have really gone downhill from when i used them a few years ago. will definitely not be returning.

I enrolled my daughter for voice lessons as she wanted to join Chorale in High School. Kate was…read moreher instructor. She was very nice and my daughter enjoyed the lessons thoroughly. UPDATE: My son also got guitar lessons from Mike here. Mike was very nice and was able to keep my son's interest while he had the lessons. My son has been dragging his feet on continuing with the lessons. So I am not pushing him for now, but we would go back should he come around.

Great and fun music classes! Voice lessons are so cool - my friends love it - I went t to pick up…read moremy friend's son and waited for him. Cool place

Many of my students have decided to try B 2 R music in addition to their martial arts training and…read moreevery one has found it very rewarding. Not a single one has come back to me and said it wasn't anything but completely professional and very enjoyable! Keep up the great work B2R!!!

I can't say enough good things about my experience at The Music Shop, and especially about my…read moreinstructor, Dave Wheeler. I'm a 72-year-old saxophonist who picked up the saxophone for the very first time after retiring from a 40-year career in biochemistry spanning academia and research. So yes, I came in knowing enzymes better than eighth notes. Dave has been an absolute gift. He brings a deep well of music theory knowledge, practical musicianship, and real-world experience to every lesson. More importantly, he has remarkable patience and creativity. He listens carefully, identifies where I'm struggling, and then designs clear, effective strategies that make practice both productive and enjoyable between lessons. What I especially value is that Dave doesn't teach from a script. He adapts to the student in front of him--age, background, learning style, and goals included. Thanks to his guidance, I've made steady progress, gained confidence, and genuinely look forward to practicing and improving. If you're considering lessons at The Music Shop -- whether you're 08 or 78 -- I can't recommend Dave Wheeler highly enough. He's the real deal. -- Michael Van Allen, student https://www.linkedin.com/in/michaelavanallen/

I'm sharing my experience to help others make an informed decision…read more I brought in a ~1-year-old student flute (purchased on the West Coast) for what I now know were minor adjustments. At the time, I followed the technician's recommendation for a full COA. When the instrument was returned, it played essentially the same as when I dropped it off. I brought it back a second time. It came back slightly improved, but still not properly adjusted. A few weeks later, I visited an independent flute technician in Brooklyn. He immediately identified the issues, charged nearly half the cost, spent over an hour on the instrument, and fixed it correctly. It has remained in excellent playing condition since. Based on this experience, I would not return here for service or purchase. I would strongly encourage others especially parents of student players to seek a second opinions and verify the quality of work.

I feel they were very thorough in completing my order, giving me all the information that I needed…read morethe answer every question and I ask very thorough gave me suggestions what I should do

I ordered an exclusive run Les Paul. Paid via PayPal. Then a few hours later get a call to verify…read moreall my information and answer a bunch of questions. Then had to wait for another call from their credit department and answer a bunch of questions all over again. Very weird experience. However, the guitar is amazing and beautiful.

Edison is very helpful and he made it easy to learn road laws and good driving habits.read more

Great experience for my son. Edison was great with him. He enjoyed his experience. Easy to…read morework with. They did everything for him.