Hi there all concerned w/ taxes! Newly divorced w/ a 6-figure rollover settlement. Terrified of…read morehaving a 6-figure tax bill in my near future. However, I had a wonderful online meet w/ Shayne N. Loved that I could chose from different practitioners & happy that fee scale was up front. Shayne is very throrough, detail-oriented and tells it like it is. Loved especialy the "worst versus best" case scenarios - I'm prepared for both now & will retain her services

Our company has been using this firm since 2019 for our business taxes. I think they have…read moreexperienced some growth since then and have forgotten the clients that helped make them what they are today. They no longer return phone calls or emails which makes running a business even more challenging. They provide dates to submit your return info online then extend you anyways despite meeting those deadlines and expect you to pay for the extensions even though you did your part correctly. They've missed some significant deductions the past few years and are generally not very thorough. There is a serious lack of professionalism and duty to their clients. I recommend utilizing another firm that is more engaged with their clients.

Awesome experience getting my taxes done here. Fast, courteous and professional. I will be using…read moreTyler and Sean from now on.

Called to seek a consultation and the woman who I spoke to was incredibly short and not helpful…read more Immediately being rude and saying "we are full up" is just bad manners. I will be seeking tax services elsewhere. "True" customer or not. The level of customer service was not great and as a result turns potential clients away. First impressions are important.

5 Stars - Absolutely Outstanding Tax Help!…read more I cannot recommend Robyn enough! I went to her with a nightmare situation: TurboTax had me owing $7,300 to the IRS. Robyn took one look, rolled up her sleeves, and worked tirelessly until that number dropped all the way down to $114. I left her a message on a Sunday, and by Monday at 3:30 I was sitting in her office. She stayed with me straight through until 8:30 that night, even during a monsoon storm outside, never once losing her patience or showing frustration, even though my file was a complete mess thanks to TurboTax. Yes, it cost me $850 to have her fix everything (on top of the $350 I had already wasted on TurboTax), but I would pay her fee a hundred times over before I'd ever give the IRS $7,300. Robyn is worth every penny. Her professionalism, dedication, and kindness blew me away. TurboTax will never advise you, correct you, or fight for you the way Robyn will. It was an expensive lesson, but one I'm glad I learned--because I've now found the person I trust with my taxes. I'll be filing my 2014 return with her next week, and I know I'll be in good hands. If you want someone who truly cares and goes above and beyond, call Robyn. She's a lifesaver!

I was impressed by the reviews so I called and left a message to set an appointment to complete my…read more2025 tax return. More than a week has passed without a call back. In the meanwhile I've completed and filed my return with an expert from Turbo Tax. Cost: $150. I recommend Turbo Tax

I have always done my own taxes, but this year I listened to my son who has used Dimov for 3 years…read more They were exceptional with their response time. Anvar and Melving were very good,

896047I had a very disappointing experience with this tax service and would not recommend them…read more From start to finish, there was a serious lack of communication and professionalism. I had to follow up repeatedly--through multiple emails and phone calls--just to get partial responses. At no point did I feel like my case was being actively managed. Instead, I felt like I had to hold their hands through the entire process and double-check everything myself. They required full payment upfront, and after that, it felt like we were forgotten. We were left in a situation where we had already paid a significant amount but received little to no proactive service in return. There was no clear guidance, no timely updates, and no sense of ownership on their side. What is most concerning is the number of errors and oversights. The Massachusetts tax liability they calculated was off by approximately $16,000--an enormous discrepancy that we had to catch ourselves by recalculating everything using TurboTax. We also discovered on our own that certain overtime income was not taxable in our situation--something a tax advisor should absolutely know. This mistake alone cost us over $2,000. On top of that, the Massachusetts payment was never processed, and we were not informed. The only reason this was addressed is because I followed up. Had I not done so, it likely would have been missed entirely. Being told afterward to go online and handle the payment ourselves defeats the purpose of hiring a professional in the first place. Overall, this experience created unnecessary stress, risk, and financial impact. When you hire a tax professional, you expect accuracy, accountability, and proactive communication. Unfortunately, none of those expectations were met here.

We were behind on our taxes by 2 years. I would do as much as I could on Turbo Tax and made…read morepayments to the IRS based on that but our taxes had gotten super complex due to a death in the family and running a small business. These guys did an amazing job and were able to find a lot of things that we hadn't thought of or that we didn't know the workings of. They found we were owed a lot of money back and got us all caught up with our filings. Thank you so much!

Jeremy Reed was great until he choose sides in my divorce. He disclosed my personal tax information…read moreto my ex husband. Helped him to fraudulently file my taxes with it. Lied in a court subpoena!!! Denied everything for a full year until he was caught and finally sent notice of false filing breach in a sad attempt to cover his crime. Reed is completely unethical and corrupt.

Blake Koolick and his team are easy to work with, communicate efficiently, and had our moderately…read morecomplicated tax situation handled quickly. Highly recommended, especially if you prefer all-digital communications (as we did).

We've worked with Blake and Scottsdale CPAs for several years and have always had a great…read moreexperience. Blake is incredibly communicative and consistently available whenever questions come up throughout the year. I highly recommend Blake and Scottsdale CPAs. They make tax season feel straightforward and keep everything beyond that easy to navigate.

Very rude receptionist. I caught CoVID, so I called to reschedule my appointment. Receptionist…read moretold me she will not reschedule again if I cancel again. I told her if she rather have me come in after tested positive? She hung up the phone on me. I am now weary of this office's covid policy. *** Updated reply to Lin Rawlinson Lin Chai, I am glad you replied to my post. I am concerned by your reply by below factors: 1. I rescheduled twice with you before I caught Co-VID due to my busy schedule. It was on my 3rd rescheduling when she told me I could not reschedule again. All my rescheduling with the exception of Co-VID was with ample notice (At least 2 weeks out). Concerns: Your clients are very busy people and when you are pompous to tell your client they cannot reschedule, it tells me your office is not customer focused nor you are a friendly office. Additionally, when it comes to public health safety, it raises concerns on your office's ability to provide a clean and safe environment for visiting clients. Requesting 1 day cancel notice from someone who just found out he caught COVID was not only illogical and unconcerning, it was downright irresponsible as an office that opens to the public. 2. Your receptionist was the one who hung up on me when I questioned your office policy on CoVID. Concerns: Placing public health safety for those who visits your office help build trust and shows care and respect to those who visits your office. For the reasons above, I did not choose your office. I was interviewing 2 other CPA offices that were friendly, professional, and understanding. I have since selected one of them. I hope you will review your office professionalism and health and safety protocol, but equally important, the honesty of the people in your office. It takes a lifetime to earn trust, but seconds to lose it.

Called and received their answering machine. Left a message for a return call and never received a…read morecall back.

If you want your taxes done correctly and professionally, come see Craig. First, I inquired with…read morethe receptionist and within minutes Craig returned my call. Had an appointment that was flexible and fit my needs, on a Saturday. I was reassured that things would be completed by a specific time and I was provided with great communication during the process. I was reluctant to receive my results with happiness and satisfaction. I was so pleased I provided the previous year's taxes for a second look because the outcome was so good. I'll definitely be back next year and I'm brining others from my household with me. Worth the investment and if you like to be treated with respect and professionalism, come see Craig.

Would not use this CPA! Specifically asked that a CPA do my return. Instead, an Enrolled Agent…read moredid it. When I found numerous errors, I talked to the CPA assigned to my case, and she didn't know who did my return! Unacceptable! Now, my assigned CPA was trying to correct my return, and still introduced more errors! We could have done the return ourselves and did a better job! Won't use them again!

She was quick, intelligent and reasonable as to cost. I was extremely happy. I would recommend the…read moreservice

From the owner: Organizing your finances so you can spend your time doing what you do best!read more

excellent personal service recommended to everyone value and quality throughout the processread more

Ms Todd has repeatedly provided excellent tax services! Although we are retired, we many different…read moreitems that require special attention. These were handled very well and, no doubt, will save us problems in the future (if we did them ourselves). Plus many of my questions were answered to prepare for next year! I highly recommend the Johnson CPA group!