long story short, working with Sean Schlangen is like pulling teeth. The cabinets look nice and the install crew did great, heck even the front desk gal is friendly but Sean... I'll never work with them again on account of his blatant disregard for wants because he's too busy sticking to what he's used to/thinking our ideas are silly. Our contractor hired him and we cut out a lot of wants because he made it seem impossible to do. I decided to try to rehire them for a smaller project so everything would match and explained what we wanted. it took over a month to get drawings/proposal and then again, the drawings were not like anything we talked about. it was like Sean measured and just did what he thought should be there versus what we wanted. We ended up going with a different cabinet maker and wow did they do fantastic! Oddly enough, they didn't make any of it seem unreasonable to ask for either! read more

I would just like to post about the bad experience we have had with Schlangen Cabinets in Eden Valley, MN We agreed to have Schlangen Cabinets make cabinets for our newly remodeled kitchen. We also designed entertainment cabinets to be built and installed at a later date. When they came to deliver and install the kitchen cabinets there was a major snow storm and they could not get a up our driveway. Instead of rescheduling they blamed us for not clearing the snow. I told them there was no way the driveway could be cleared and that the highways were not even cleared of snow. This was totally unreasonable, unprofessional. We finally we were able to clear the snow and they were able to delivery and install the cabinets. Once the cabinets were installed some of the cabinets were either damage upon delivery or damaged when the were installed. We had no choice but to allow them to patch/paint them to cover the damaged area. So now we set up an appointment with Sean Schlangen to come out to re-measure for entertainment cabinets so we don't we have the same issue (mis-measured) the we had with the island. He cancelled the first appointment the day of the appointment, and rescheduled. He then called the day of the rescheduled appointment and said they would not do the work. I told him we stuck with them building the cabinets because we want the entertainment cabinets to match the kitchen cabinets. He said they would not build them because of the issue of them not being able to deliver and install the kitchen the day of a major snow storm. We also need them to correct the under cabinet refrigerator in the kitchen island. There's a large gap that needs to be corrected. Now they refuse to correct their error. Another issue is that we asked for a written warranty and they said there was no written warranty, which of course concerned us, but Sean Schlangen said they would take care of any issues pertaining to their cabinets. Now they will not correct their mistake. Not getting a warranty is a decision we regret to this day. read more

The company that performed an insurance claim, water damage repair, used Schlangen's "Custom" Cabinets to replace the kitchen cabinets. When the cabinets were installed, there was a laundry list of issues that were never resolved or a very poor excuse was given. The cabinet doors were to be flat but a shaker style was delivered. The cabinets being replaced had been custom make for the house. What was delivered were not custom replacements of the needed dimensions, but were "standard" sizes because "that is code". The amount of lost storage in the lower cabinets is unknown as the old cabinets were removed without measurements. The uppers were saved for other use and when measured, the new "custom" replacement cabinets measured 5.36 cubic feet less storage. To top that off, the hinges used are inappropriate for the layout/style as they block access to some of the cabinet storage making the usable storage area even smaller. When addressing the reduction in space, we were told the cabinets over the refrigerator had to be that height for code reasons. No explanation was given for the shortness of the rest of them. The old cabinets had three shelves and the replacement cabinets only have two as there was only room for two. When confronted about this, their solution was to provide an extra shelf for the cabinets. As there is no room for a third shelf, this "solution" solves nothing other than a great conversation story. After about four months from install, the paint on one of the cabinets started to crack and peal away from the wood. Someone eventually did come out to look at this issue to confirm that the paint was pealing off. That was back in November and it is now April and nothing has been done about this and no solution has been presented by Schlangen's after repeated attempts at communication. There are plenty of reputable cabinet makers around. Schlangen's Custom Cabinets is not one of them. read more

We custom build our home. They did a fantastic job on our cabinets. They did the entire house hot tub surround and fireplace. 14 years later we have our first issue. A broken door, from a slam. :/ I called and asked if they could make me just one door. They sure can! They had the drawings, stains color, style, all of it, still on file. Excellent service then AND14 years later! I have recommended them before and will again!! Beautiful products, excellent craftsmanship and fantastic customer service. Strong-(14 years) and still look brand new. read more

Schlangen's Custom Cabinets was recommended to us by friends who were very content with the cabinets Schlangen's had built for them. Recently, Schlangen's installed cabinets in our kitchen. The process began with a home visit followed by an initial bid. To complete our plan, we visited Sean's showroom to see hardware, wood and stain samples, finished displays, and custom features we could choose for our project. Sean guided us through the decisions, explaining options throughout the planning. From start to finish, we had contact with several of the Schlangen team. All employees -- from the front desk to the workshop and the in-home installers -- were courteous, knowledgeable, and responsible. Our cabinets were delivered on the agreed upon date, and we are very happy with their quality. read more

The cabinets turned out good, however during the winter, the door panels shrunk a bit leaving an unstained area. I was told to just wait till spring and they might come back, but if not, they would remidity it. I waited till spring but not all the panels came back still leaving strips with no stain. I called 4 times over a period of a couple of months, and was always told Shawn would call back. But he never did. Apparently after they have your money, they have no time you. With all the great cabinet makers around I will never have the use for this company again. read more

We have had kitchen cabinets made for two different homes. They both homes look fabulous!. It has been years and the workmanship has stood the test of time. Shawn helped with the first home, giving very creative and useful suggestions of what could be made to optimize space, helping us work with what we had. The second home, we had a good idea of exactly what we wanted. Love the garbage/recycling drawers!. Also for both homes, they made a few customized pieces to utilize odd spaces. could not be more pleased with process and final product. read more

We are absolutley in love with our new kitchen. From start to finish they walked us thru it all. we could not have dreamed up a better kitchen thank you sooo much read more