Dr. Matyas has always provided professional care during the past 3 years he has treated me for…read morevarious ear-related concerns. He is a kind and caring doctor who looks well after his patients, I would highly recommend him.

This doctor told me to live with my illness and wait till it progressed to the point that growths…read morewere coming out of my nose instead of giving me a surgery that would help immediately. He made me wait a year to get an approval for a surgery and after waiting another year, I could not get it because he is anti-vax and was suspended. Avoid at all costs. I wish I could give him a 0 rating.

Dr. L. Girard is knowledgeable if you can ever get to see her. She double books appointments and…read moreyou can wait well over an hour past your appointment. I've left twice while waiting due to the fact I have a life that requires I do more than sit in a waiting room all day.

I have seen a few drs in the last few years for my daughter, Dr L Girard is the one who was able…read moreto help us. We've never had to wait very long. Very happy with the care we've recieved here

I find Dr. Planet to be very professional, courteous and caring for his patients. He is very…read moreefficient and gets straight to the point. His appointments are in my experience always on time and even ahead of time and I have always felt that my questions and concerns have been answered in full. Over time I have developed a good rapport with him and we are able to exchange jokes about our situations. He is able to answer any questions I have in a very knowledgeable manner and whenever it has been necessary to carry out a procedure on my ears it has been done so in a caring and professional manner.

Receptionist was rude because i told the lady that she was not listening to my demand. I think she…read moreneeds a good ear cleaning. They insisted on making an appointment to get my ears cleaned by my family DR but that's not at all what I asked for. They are upset because I refused to take an ear examination that I don`t need. These people are money hungry plus they leave for vacation 4 weeks at a time during the summer when ears starting to block.

I always have to wait around 30 minutes on the phone for my call to be answered !…read more And we always wait close to 2 hours to be seen by our family doctor !!! If you can't see your patients on time, please book them properly

Show up on time and wait, wait, wait. Booked an annual…read morephysical with Dr. Meena Sharma for January 4/25. Five days before got a phone call saying my health card was invalid. It was not. Two days before got a 'reminder' phone call. One day before got a 'reminder' email. So, I showed up five minutes before my noon appointment. There were 11 people in the waiting area. At 12:05 PM got called in to "check my "vitals" which included height and blood pressure but not temperature or weight. Was sent back out to the waiting area at 12:10 PM. And there I sat until 1:10 PM - 70 minutes after my scheduled appointment time. Patients showed up and left and when I checked about the delay, I was told the number of people still "in front" of me. Not helpful. Finally got invited into the inner sanctum. In the examining room a "physician assistant (PA)" took my history (already in their system; no changes) and conducted the entire physical examination even completed the Lab Requisition. Screaming child in the next room throughout. No Dr. Sharma in sight. She appeared ten minutes after the exam, signed the Requisition and asked if I had any health concerns. Certainly not here! I left never to return. I will visit my dog's veterinarian before I go back there. Santé Alliance Health is a commercial business masquerading as a medical clinic. They have a multi-page handout listing extra charges. A missed physical is $80. A prescription renewal is $20 by phone or book an in-person appointment (for which they bill OHIP the consult fee). There is a connected pharmacy to which they can refer you for "convenience". They overbook appointments with no respect for patients' time. Avoid. The ER is better.