This is quite literarily THE WORST travel shuttle service in the world. If you love being double…read morecharged, hung up on when speaking to customer service, delayed, and overall horrible experiences, this is your agency.
Without diving in to too much detail, I had written proof that an error that was made on the booking was not our fault, yet the woman in charge insisted on double booking us. After realizing she was terribly unreasonable and not very intelligent, I finally threw in the towel and said I would pay the $300 fee they were now demanding for what was a $150 ride initially using my chase credit card so at the very least I could use my travel insurance provided by my credit card to get reimbursed.
You'd think this would be where things get better... but NOPE! Not when the travel agency is this shitty! They inform me that their credit card machine is down and I can only pay cash...and my
option is to either pay the exorbitant fees or be stuck at the airport and miss my mom's birthday party which I just flew half way around the world for. At this point, I took a few deep breaths, paid the fee in cash, and took solace knowing this company won't last long on this earth... so i took to yelp to tell the truth about this sham of an organization only to see they have literally no reviews above a 1 Star
