Quick phone response and best price quote. Have not had service yet as he is an independent and…read moredidn't like his response on another review when he told them to call the dealership

Quick to schedule and even quicker service! Highly recommend! Best pricing, came to me and replaced…read moremy window fast!

They did a great job fixing a crack on my Tesla windshield. You can't even tell it was there!…read moreHighly recommend. And if you use State Farm, they'll cover the cost.

I don't know. They don't answer their phones, automated. And they don't respond to a quote request…read more Thank you for responding to this. Text David Spenser, but yes, I called your phone number. I left a message got no response, but the fact that you responded to this shows that you are responsive.

They quoted me a price that included windshield installation, recalibration, cleanup, labor and…read moretravel to my home (price was quoted BEFORE I told them I needed them come to me, so basically N/C for travel!), which was a fair price after seeing the other quotes, one of which was around the same price, but didn't include re-calibration. I've heard most times this recalibration is not needed, but if it turns out it IS needed, you'd have to take it somewhere else at a cost of $250-$700, or as much as $1,000 at a dealership! No thank you! Especially after the already expensive windshield! My tech was Kyle and, boy, was he sharp! When he arrived he told me it would take around an hour, I believe he finished the windshield installation, recalibration and cleanup in around 30 minutes - no small feat for my big Honda Odyssey on his own - and returned from the test drive in under 10 minutes. It was easy to pay with any type of credit card, even AmEx, and all told I think it was about 40 minutes. The owner, Steve, was a pleasure to talk to, as was Kyle, A couple of easygoing guys. I definitely made the right choice! And, if ever I have the need again, I will probably only be putting out a call for one quote ... from MasterTech.

Very helpful, friendly and prompt service. Very efficient and answered all our questions. Came…read moreto the house and installed the windshield in no time. Windshield was in stock and installed the Very next morning. Thank you

I highly recommend! For years I struggled to find an auto…read morebody shop who perform quality work at a reasonable price staffed with friendly professionals. Central Auto body was referred to me by my auto detailer. My detailer knows how particular I am about work performed on my automobile, so my expectations were high. Wow, did they blow me away. I made all sorts of special request and scheduling needs, Chris made all of it easy. It has been hard to find an auto body shop where I was completely satisfied with the quality of work. Technicians at Central Auto body did an excellent job on my repair. The area of repair looks better than new. Thank you Central Auto Body Rebuilders for a stress-free repair experience.

I have waited about 3 months to post my review of the services I received from Central Auto Body…read more My car was handed over 3/24 I was told that my car would be completed in about 2 weeks but ultimately received it back on 4/24. During this time, I was calling the office multiple times across the weeks asking for an update due to the promised finished timelines from the staff. Almost every time it kept getting pushed back, one moment it was at this percentage complete another was that the work hasn't even been started yet. I wouldn't have had an issue with the duration if they were realistic about the timeline. I was optimistic at first that it would be finished in the 2-weeks as my rental reimbursement funds from my insurance company would be enough for two weeks. Time kept ticking and I got concerned that I would have to come out of pocket for an extended rental. Fast forward, after an additional 2 weeks I can pick up my car, I get back home and I see scratches on parts of the vehicles that weren't apart of the hail damage. (Almost as if it was dragged on the ground :) ) The seal on one of my head lights were smashed under the lamp. My car had to go back for repair for an additional two days and even still where they made the repair the paint is still missing. Since then, I've found other odd things like the plastic backend of the roof lip is not as secure as the other side and weird marks on my roof rails. I don't have the energy to bring my car back and not knowing when I would get it back. On the many trips to the office, I ran into other individuals who were also bringing their cars back for repairs after they were originally fixed. Some of them on their 3rd or 4th round. The pictures they gave of my car pre PDR did not show the preexisting damage. Pros: They did offer a 10% discount for the total cost of my service. They offered me a ride back home after every time I had to drop my car off. This is a plus for sure and shows good customer service. The staff appeared nice, but I felt gaslighted when I reported the additional problems that weren't there previously. Cons: It took too long in my opinion, and I did not like that the date kept getting moved. The 10% I saved went towards car transportation expenses. I did not like that my car had additional issues that were not present when I dropped it off. Would I recommend them, no. Will I go back, no. I don't know if they will treat my car well and I didn't like the staff member with the blonde short cut, he gaslit me about these scratches telling me these marks were from a soft, bristled brush. My car was not perfect, but it is not in the same state it was before it was dissembled. Lastly, my husband also got his car repaired here for hail damages and he also has a loose panel on the left back end of his camaro that is NOT secure, but the right side is fine. Mind you these are pieces that did not have any hail damage work done to them. I've attached two videos of both of our cars with the same goofy attachment issue. During our many times at the office we separately ran into different customers who've had to take their car back multiple times btw. 2 stars since the hail damage is repaired.

A rock hit my front windshield, causing a gnarly Crack in my line of vision. I called my insurance…read morecompany, who referred me to the Safelite that was closest to me. She said they would call to set up an appointment. I was called later that afternoon, and was able to make an appointment for just two days later. You have the option of going to the store, or having them come to you. I showed up at the assigned time, and they already had all the info from my insurance, so I just needed to give them my key, and wait in their comfortable lobby. The job was completed in less than an hour, I got instructions on what I needed to do so the new window didn't shift and cured properly, and they even vacuumed my floorboards. The experience was quick and painless, and the techs were professional and helpful.

"I am extremely disappointed with my experience. My windshield replacement was scheduled today…read morebetween 8:00 AM and 12:00 PM. My family planned our entire day around this appointment, only to receive a call after the appointment window had already started informing me that it was being canceled. I understand that unforeseen issues can arise, but providing notice after the scheduled service window begins is unacceptable and shows a lack of respect for your customers' time. Had I been notified earlier, I could have adjusted my plans accordingly. Customer service is about communication and reliability. Unfortunately, this experience fell well short of expectations. I hope the company takes steps to improve scheduling and communication so other customers do not have to deal with the same frustration." If you'd like to put a little more pressure on them while still sounding professional, you could add: "As someone who manages customer relationships for a living, I know things don't always go as planned. What matters is proactive communication. Waiting until the appointment window has begun to cancel is simply not acceptable."

I was told my quote was $409. And they charge my card that amount. Later called an said my card…read moredidn't pay it in full. I still needed to pay $23. An was she ok to rerun the card or did I have a different card. I told her it was fine. When I check my bank statement on line it did pay it in full in the amount of $409. But then charged me an additional $23. Then commits to telling me she told me the total was $432. Then why did she run the card for $409 with me on the phone with her. Then want to call me over an hour later. But let me finishh up by saying the installer to me looked like thorough job, like he knew what he was doing. I'm very impressed with his workmanship. Job well done. An he's the only reason I have any stars at all

Our rear window was replaced by you on Friday. Now the electrical system is all messed up up. The…read morebattery will not hold a charge. I called this afternoon and was told a technician would call back. Never heard from a technician. So I called to find that everyone has apparently gone home. We have an inoperable vehicle in our garage and would like guidance on what the next step is. This is not good customer service.

I am disappointed. I was to get my car scheduled for repair over a week ago and was told I would…read morehave a progress report some time later. I never received one. When I walked in a week later for info, they told me that they hadn't started working on it yet. I know that a tornado ran through close by but if you don't prioritize the people who scheduled BEFORE the storm hit you make them WAIT LONGER!!! Storm damage does NOT take priority over people who had car issues before hand. APPALLING!!!

I was pleased with the empathy shown by Kevin, my service writer at Schaefer Auto body, concerning…read moremy accident. Especially when he told me the bad news that my vehicle was considered a total loss, due to the accident.

We had a terrible experience at Tint Crafters. We needed to redo the tint on our Passat. I picked…read moreone of the higher end tints, and paid the extra amount to have them remove the existing tint. First, when I got the car home and started looking more closely at the tint, I noticed that there were tint scraps and some kind of dried up residue in several places throughout the inside and outside of the car. Bits of tint material were stuck to the seats, the trim, and exterior paint. The tint itself seemed installed well enough from what I could tell. What really took the cake, though, was that three days after we got the car back, the headliner adjacent to the rear window started to come off the ceiling. Within two days, the headliner had become completely detached from the ceiling from the back window all the way up to just behind the driver seat. When I confronted Tint Crafters about this, they first claimed no responsibility whatsoever. After explaining that we've never had issues with the headliner until this moment, and pressing on that several times, they finally stated that, yes, the technician had noted that in the process of removing the tint, they had damaged the adhesive that holds the headliner to the ceiling (they use a heat gun to remove the old tint, and that had heated up the adhesive on the headliner and pulled part of it away while removing the old tint). So, they went from claiming they definitely didn't do it to definitely doing it, but not actually accepting responsibility, and instead placing blame on the age of the car, making it still my fault. There was NEVER any mention of the possibility that they would damage the headliner in removing the tint. After continuing to press the matter, the furthest that Tint Crafters would go was covering the material cost of replacing the headliner, with me covering labor. And even that offer was laid on thick with a guilt treatment. I would highly recommend steering clear of this business.

Highly recommend, amazing customer service. Took my truck in one day after work, they fit me in no…read moreproblem. I was in and out in no time. Moe was super friendly and knowledgeable and was able to help me come to a decision. Very impressed with their work.