Dr. Thiels surgical reconstruction of my lower biceps tendon was and continues to be a marvel for…read moreme to witness, and a blessing to my life every day, I use my arm normally, It's hard to feel the difference from before the injury. I have regained full function, after having 2 other orthopedic His expertise is worth alot more than the money I spent to fix myself in this case, in particular. Thank you Dr. Thiel!!! Joachim Peralta Snohomish WA.

Dr Thiel is a very kind, knowledgeable and compassionate doctor. Takes the time to explain…read moreprocedures and actually listens to you. I never felt that he had one eye on the clock or felt rushed through the appointment. Excellent follow-up and really has your best interest at heart. The surgery performed on my knee went better than I expected. Dr Thiel is with the Everett Clinic.

I broke my leg while traveling abroad. The orthopedic doc in Turkey wanted to do surgery straight…read moreaway. I said no and that I would get it evaluated when I got home. Took the next flight home and went to the ER here. They referred me to Everett Bone and Joint. I was happily surprised when my doc said I didn't have to do surgery. I am healing well with no complications as of yet. The office team was cordial and fast. Everything was quite streamlined.

I have a less then $120 bill from years ago I forgot about and will happily pay but now this place…read morewon't let me make an appointment for a displaced heel fracture until I clear the bill which is quite small compared to how much im sure this joke rakes in. Personally I view the fact that they are willing to let an injury worsen and become irreparable or at least a more complicated fix as a full violation of the sacred hippocratic oath. Now yelp wants to know about care quality the last time I went there was for a torn meniscus which is still torn and probably worse now. While I can say the doctor i saw seemed polite I felt as if he didn't care and spent maybe 12 seconds listening to me before sending me on my way. Im sure this place is great. Im also certain that unless you are gonna make them more money then they lose they won't waste their time on you. Go somewhere else if you can

This doctor treated me Very poorly or an extended period of time had I known he had an issue…read moretreating L&I claims so poorly, I would have NEVER gone there. He tried to send me to a psychiatrist to give me tools to help me with my pain and when I refused and insisted on surgery in post-op he told me that he had removed one of the largest herniations he had ever done. No apology for years of shining me on. No concern. No care. Just collected his money and waddled away. This kind of doctor is the worst

I highly recommend Doc. Stonecipher, his care and concerns and office visits were how I feel a…read moredoctor should have his practice. He took his time explaining the procedure, what to expect, recovery time, etc. He was very through in reviewing my previous surgeries and test results. His office staff, including Rae was also very forthcoming and was quick to respond to any questions I had before and after surgery.

In short The doctors have been great, as have the nurses and…read moremost of the PAs. One PA was frustrating, and scheduling isn't always smooth, though the gals at the front desk are super nice every time we can reach them. In long Last spring, my lovely bride had a massive stroke, and has seen the orthopedist, pain management doc, and spine specialist here. The pain management doc moved to another office this year, and we'll see her again shortly. One quick outpatient procedure last year was a waste of time because the PA just hurried through it. The orthopedist had been called out for an emergency surgery. We repeated that proc a couple months later with the actual MD and it was super effective. Lots of reviews mention how tough it is to schedule here, and sometimes the phones do leave you wondering if you'll ever get through to a human. Once you do, though, they follow through and stuff gets done, at least in our experience. The facility is nice enough for sure. Decent amount of parking, clean and bright. It's surprising to find a medical facility that does not have automatic doors for wheelchair users, but then again, this is not the only one. Those doors are evidently way more expensive than we might think. Overall we're happy with the care here and will continue to be seen.

Don't go here. There are better places with better doctors and customer service staff that aren't…read moredismissive and have shady billing practices. .

I am a grandmother now, I began seeing Dr. Frost at around 10 years old. He was a wonderful doctor…read morein the late 70's into the early 2000's . He removed ostreochondromas from multiple bones throughout the years. So sad to lose him to the Everett Clinic. Haven't found a doc with his skill and consideration since. And now my RA retired so my only option is continue to deal with it on my own. I HIGHLY recommend him for a child or adult.

Dr. Frost was extremely unprofessional and condescending. I work for an attorney who recommended…read morehim because his sister-in-law went to Dr. Frost. I had not been in an accident and was not involved in a law suit. I just needed a consult for a knee replacement. He did not physically examine me nor did he look at my MRI findings I brought with. After ranting about the legal system for the entire appointment, he left me sitting in the exam room in tears. Later I reviewed his clinic notes on the exam, which were clearly inaccurate. I cannot comprehend such behavior from someone in a healing profession.

after my fusion and laminectomy I was sent home with no care. he did not send me to a rehab center…read moreas was discussed. I received no therapy while in the hospital either. now I need additional surgery which most likely stems from the surgery he performed.

totally ruined my neck and tried to tell me it would take time to heal. His asst finally told me…read morethat he had severed the nerves and it woulf not ever be better. sad

I am writing this to warn other patients--particularly women and those with a history of health…read moretrauma--to seek care elsewhere. My experience with Dr. Palmer, Dr. King, and the Optum/Everett team was defined by dismissiveness, professional negligence, and repeated attempts to "psychologize" physical symptoms that turned out to be chronic organ dysfunction. The Failure to Diagnose I presented with anal bleeding, a history of childhood cancer, and lifelong GI issues. Despite a HIDA scan showing 13% gallbladder function (severely dysfunctional) and an ultrasound showing a gallstone and fatty liver, Dr. Palmer and Dr. King repeatedly dismissed my symptoms. * The "Anxiety" Trap: Because I was transparent about having health anxiety due to being a cancer survivor, the team used this against me. I was told my right upper quadrant pain was "musculoskeletal" or "anxiety-related." Dr. Palmer even attempted to prescribe antidepressants for physical pain that was actually a failing gallbladder. * Missed Connections: Despite my high BMI-neutral health and fitness level, they blamed "social drinking" for liver elevations and ignored the clear clinical link between gallbladder dysfunction, fatty liver, and Type 2 Diabetes. I had to advocate for my own A1C testing at an unrelated appointment, which confirmed I was diabetic--a connection the GI team completely failed to investigate. Unprofessionalism and Gatekeeping The level of unprofessionalism was shocking: * Dr. Palmer made disparaging comments about "the types of people" who have colon problems. * The nursing staff was dismissive, once copying my primary doctor to "warn" them I had anxiety rather than addressing my post-procedure complications. * Dr. Palmer "mansplained" the rigors of IVF to me--despite the fact that I have gone through 11 rounds--and actively discouraged a necessary surgery that multiple other surgeons recommended. When I pushed for answers, Dr. Palmer became visibly annoyed. In our final appointment, he actually had the nerve to say, "You have had hundreds of thousands in testing done; you are fine." It is not a doctor's job to act as a cost-gatekeeper for an insurance-owned clinic (Optum/United Healthcare). His focus was on the "cost" of my care rather than the documented organ dysfunction in my chart. The Outcome After being denied further imaging at Optum, I sought a second opinion at Skagit Regional. They immediately ordered the necessary CT/MRI and agreed that surgery was required, especially as I was preparing for an embryo transfer (pregnancy is notoriously hard on the gallbladder). The Proof: I had my gallbladder removed last week. The pathology confirmed: 1. Thickened gallbladder walls. 2. Sludgy bile. 3. Chronic inflammation (it was adhering to surrounding organs). Discrediting the "Lifestyle" Blame Because I was honest about social drinking, the team used that to blame my elevated liver enzymes and "mild fatty liver." They told me to just "stop drinking and lose weight" (despite my normal BMI). The Proof: During the surgery, the surgeon personally inspected my liver. There were no signs of fatty liver. My liver numbers had already stabilized once I started Metformin for the Type 2 Diabetes that I had to ask to be tested for. The fact that i had drinks here and there during this time proves that my liver issues were never caused by alcohol--they were related to the gallbladder and metabolic issues this team refused to connect and instead wanted to gaslight the situation using my truthfulness of normal social drinking against me as well as anxiety. If I had listened to Dr. Palmer and Dr. King, I would have entered a high-risk pregnancy with a chronically inflamed organ. Their insistence on "medical necessity" felt more like financial gatekeeping for the insurance company that owns them than actual patient care. Advice to patients: If you feel something is wrong, do not let this team tell you it is in your head. Seek a second opinion immediately.

GI Department is horrible see below…read more I would like to begin by saying that I have been a long-time patient of The Everett Clinic and have always received excellent care in the past. However, my recent experiences with Optum have been extremely disappointing and frustrating. This situation began when my doctor submitted a referral for me to have an endoscopy and colonoscopy due to ongoing gastrointestinal issues. I never received a call from Optum to schedule an appointment, despite waiting for weeks. After calling multiple times and receiving inconsistent information, I was finally scheduled for a consultation -- nearly two months after the initial referral. I was told I would be added to a cancellation list, but after another month without any communication, I had to call again myself, at which point I was finally able to be seen that same day. During my consultation, I met with Nicole Cheng, ARNP, rather than the physician (who was reportedly booked three months out). She instructed me to stop taking Omeprazole for two weeks prior to my procedure. Three weeks later, I had the procedure, and the results were uploaded to MyChart. However, seven days passed with no communication from my provider. After several phone calls, I finally received a brief MyChart message instructing me to continue taking Omeprazole 20 mg. Because my symptoms persisted, I reached out again to Ms. Cheng, who advised me to resume taking Omeprazole 40 mg -- the same dosage I had been taking before the procedure, which clearly had not been effective. I also expressed my frustration with the lack of communication and continuity of care. Her response was simply, "Sorry you feel that way," and she proceeded to cancel my December follow-up appointment without my request or consent. When I called back to reschedule with an actual physician, the representative I spoke with was dismissive, telling me that all doctors were booked through the end of the year and that 2026 schedules were not yet available. When I asked what I should do in the meantime, I was told, "I don't know." This entire experience has been extremely disappointing. The delays, lack of follow-up, and poor communication I've encountered with Optum are unacceptable. It should not take months to schedule a consultation, receive results, or speak with a qualified provider about ongoing symptoms.

Dr. Reynolds was excellent. He described my condition thoughly and listened intently to my…read morequestions answered them in a manner that a non technical patient can understand. He assauged my apprehensions expertly. The surgery was quick, and the incisions were very minimal. Recovery for shoulder surgery is daunting but follow up I received the same excellent quality of care.

Dr. Paul Reynolds located in the Gunderson Building. My Son was scheduled for surgery for a torn…read moreACL and torn meniscus, but accidently missed his preop appt. He called the next day to reschedule and when he showed up was told that Dr. Reynolds was no longer going to do his surgery. The main reason for this review is his unprofessionalism. My son called several times to talk to the doctor and kept getting the run around and was told Dr. Reynolds would call him back but never did. I called to talk to the doctor as well and was told the same thing and again never got a return call. He hides behind his phone staff to avoid having to deal with the issues. This is so inexcusable and unacceptable. Again very unprofessional.