Toby's the Best maintenance man! He is always very attentive and comes by to fix anything without…read moreany problems!

DO NOT RENT FROM HERE. The apartment staff are not supportive, the dryer has not worked almost the…read moreentire rental agreement this year, there was a laundry list of fixable items at move-in that took months to be addressed and still not a working dryer. Spend the money and rent from somewhere else, seriously.

Wilson and Kibler is highly responsive to both owners and tenants. After reading BBB reviews and…read morechecking with local businesses, we chose this company to work with our mother. They seem to have the best reach in the multi-state Mid Atlantic area to find niche tenants and make the best fit for property owners. Julian Wilson and Lee Bussell did a superb job marketing for us and finding high quality very long-term commercial tenants making the perfect match for them and for our mother (owner), even though her property is unique. They did this in less than 2 months. Lee Bussell, realtor at Wilson and Kibler, now manages her small commercial tract and warehouse in Lexington County. His long lasting professional relationships with contractors, local permit providers such as DHEC, and other important connections allow our family to live in Arizona worry-free. He oversaw a massive 400 foot deep water well drilling and installation at our site for us even though we never left Arizona. He kept us posted on every stage of the huge job and advised us throughout while addressing the tenants needs. We have a hassle-free arrangement and know that Mr Bussell handles lots of things behind the scenes. When something is major, such as a climate event effecting the property, he has the discernment to handle what he can and should handle on his own and still knows when it is necessary to involve our family. He never seems to overstep nor under perform. We could not be happier. Eleanor C.

From the owner: Wilson Kibler is a full-service commercial real estate company. It provides a range of commercial…read morereal estate services throughout the Midland region to the coastal areas of South Carolina. Some of the services provided by the firm are tenant and buyer representation, project leasing, acquisition/disposition of property management, development and consultation. In addition, Wilson Kibler maintains a portfolio of various types of properties, including office, retail and industrial sectors.

I was attempting to find a place to rent in Cola and found the perfect place being rented from this…read moremanagement team. After putting in my application, everything seemed to go well at first, with my work and references being checked. They required I have a cosigner, which I was also fine with. However, I had some trouble getting someone over the phone as did my cosigner and her references. The breaking point was when one of their representatives lied to me, telling me that my application was denied due to them not being able to get in touch with my cosigner's personal references. Now, being denied isn't the issue, but the dishonesty about something I can easily check just by asking around is unacceptable. I don't recommend renting through this company, I wouldn't trust them to be honest with you either.

My daughter and her friends were interested in renting a property and we were sent a link and told…read moreto fill out the application form and that a $50 charge per person applying and their parent or co-signer was due. Then one week later we were told that the property that they applied for is no longer available and they would not refund the total of $300 in application fees they had collected. They said it could apply toward another property. This was not on the form and never explained. I have the texts to prove it. We are not interested in any of their other properties. I have called and left a message for Abigail but have not heard back yet. This constitutes a breach of trust and may be a criminal offense but at the very least we will be pursuing this in civil court if our money is not refunded.

No transparency or accountability. No responses to calls, emails, or letters, etc. They are not…read moretaking care of our condos at Spring Hill Condos in Columbia SC. Roof leaks, fences down, pot holes, peeling paint, non functioning gutters, etc. The HOA does not receive financial info-do not even know what they are charging us. The HOA is working to get more info but it takes time when we are ghosted.

Do not choose this management company. They do not resolve complaints, ignore visible violations,…read moredo not follow covenants or enforce them and are of no help to homeowners with legitimate concerns. Many neighbors wish we would find a new management company..this one is so disappointing.

If I could give zero stars, I would. The Shandon Group has to be the most unresponsive, poorly…read moremanaged property group I've ever dealt with. It took them over TWO MONTHS to fix a broken washing machine--a basic necessity--and getting them to address any issue is like trying to land on the moon. Our AC broke, and we were left sweltering for months before they finally bothered to repair it. Meanwhile, the wood around the property is rotting, and they don't seem to care one bit about maintaining anything. To make matters worse, the house was absolutely filthy when we moved in. It was clear no one had bothered to clean it beforehand. The floors are so dirty that even after multiple deep cleans, our socks turn black just walking from the living room to the kitchen. It's honestly disgusting and unacceptable. The level of neglect here is shocking, and the customer service is practically nonexistent. Avoid this group if you want anything resembling decent living conditions!

After attending 2 universities with many landlords throughout the years I can wholeheartedly say…read morethe Shannon group is my favorite company yet. They are the most caring, and responsive group of individuals! If you have a problem it will be fixed BEFORE it has time to ruin your day. Most property groups treat you like a number, at the Shannon group everyone is family and your problems are theirs and they will treat it as such.

Awful. Withheld my rents each month. Was not an honest company, each time I asked about my rent…read morecheck I were put off.

Would definitely recommend - they are truthful, honest, highly ethical and integrity- they believe…read morein Customer service and they stand by what they state- Amazing good folks- Please reach out to them if you wish to help or suggest or refer them -they are amazing. Any one in Columbia, South Carolina- Please reach out and see if it helps in any way Thanks to Ms. Hazel Smith Truly genuine, honest good person

Fantastic people. I lived in a Columbia propert management duplex for 15 years. When I vacated my…read moreplace I received my entire deposit back. Highly recommend this company.

My duplex off rosewood literally gave me MRSA, a deadly bacterial infection, which put me in and…read moreout of the hospital for months. not only would they not accept my doctors letter THAT I HAD TO LEAVE and break my lease but they even refused to send someone out to perform a proper inspection.

We've worked with Empire Property Management since 2008. Back then, we went through several…read moreunsatisfactory property managers until we found Empire. They are an excellent company and we have almost eight years experience with them and will continue as long as we have our rental property. They find tenants quickly and Tony is extremely responsive to them and us; he always addresses any issues and lets us weigh in on the larger items. We've had a few sets of tenants now and no major issues Tony can't resolve. In fact, the most concerning issue we had with a tenant who left before contract ended, Tony swiftly resolved with ease and the tenant paid the rent. He was on top of it - no drama. It's been great watching his business grow and I appreciate his ability to innovate and use online methods of management. Empire is very reliable - we've moved many times over the years, I've deployed, and moved overseas and all the while, Empire excellently manages our properties. This review is long overdue and I highly recommend Empire Property Management, and especially my military brethren looking for someone to manage a rental property. They are great!

Empire Property Management is highly professional and well run. Before working with them, we had…read moreanother company managing our properties. Switching to Empire Property Management was like switching from night to day. Before, we would have to call multiple times every month to find out where the rent payments were. After we switched, we never had to worry about it; payments came in like clockwork. When we decided to sell the property, we retained Empire Property Management to handle the sale. This was tricky because we live out of state (and were even working out of the country, at the time). But, our realtor, Charlotte Brown, worked tirelessly to bring in prospective buyers, contact companies to clean and repair the property, and handle the closing, despite our difficult situation. I wholeheartedly endorse this company for anyone with real estate needs.

The inspection upon arrival is extremely superficial, but they look at every detail upon departure…read more They charged me for a cork blind that had already been broken since I moved in, and that was reported during my inspection. They claimed that it was not well explained. They charged me more than 200 dollars for a single broken slat. The refund for the deposit insurance was made late, and they even sent it to the address of the house they rented to us. The current resident informed me that my refund had arrived there, even though I had left the address for the check to be sent. My worst experience with a real estate agency.

They are the Worst...When I rented one of there homes it was 1695.. a month now the home is almost…read more2200 stay away!!!!!!!!!!!!!!!!!!!!!!!!!

Sherry goes above and beyond helping and representing you. I had a difficult sale for her with a…read morerental home in Lexington, and she took it on like the champion realtor that she is. She is very responsive to things as they arise and quickly gets back with you on updates and information that you need to make decisions. Her experience really shines throughout the process of selling the home (in my case we needed a flipper to buy it) all the way to the closing. Her suggestions are always thoughtful and full of wisdom from the heart and experience. My wife and I already have scheduled Sherry to come over to our Columbia home to discuss options and plans to put it on the market with Sherry Chessnut as our representative realtor. Highly recommend. 5/19/2021

Sherry provided great service. I was selling my home, but living out of state. I communicated my…read moresituation and needs. Sherry communicated very well and kept me informed. She made extra trips to our home due to residing out of state. She has a positive attitude and never acted too busy for us. I was having difficulty finding a contractor to perform some work to have the home ready for sale. Sherry sent me a list of vendor contacts she had and I contacted the contractor listed. The contractor was reputable and got the work completed on time. Sherry checked out work after completion for me since I wasn't there. I highly recommend using her.