Great doctors. Efficient convenient. Fair and good communication Nice offices. good parking. read more

I you want to die go to this medical practice. when you make an appt its for 6 months later, when i actually could get an appt I waited 2 hrs to be seen and i told them i couldnt breathe! I asked for a script for blood work and so far, ive been waiting 2 entire weeks just to get the scrip- I still dont have it and i have a serious medical issue. They told me they sent it to the labs so i went down to the labs to get the tests and the labs never got it so it was never sent. The drs see you for for 5 minutes and then the medicare bill says it was a long visit so they can bill more. Dont go here if you are sick or if you need medication or a test because you are just a number and $$$$. read more

Elise was wonderful and helpful at Scarsdale Medical. Medical care has become a nightmare and she was so helpful. Thank you! Thank you!

For access ability -the back of the building is handicap accessible. You can call ahead and have a wheelchair left for you down by the door. The elevators are easy access, most bathrooms the same and the couldn't be nicer about helping to accommodate. read more

This review is about Dr. Priya Chavan at 600 Mamaroneck Ave. in Harrison, NY. I've seen Dr. Chavan once before. There had been an issue with her not returning my calls. She did call back after i wrote a review about it. She apologized. I just tried to make an appointment for a physical. I'm not feeling very well. The woman I spoke to sounded like a robot and told me that I can't get an appointment until January. That is five months away. Absolutely unacceptable!!! It's a shame because Dr. Chavan seemed professional, but making someone wait five months for an appointment is ridiculous!!! read more

Rachel Geronomous is a pediatric physician who practices at Scarsdale Medical Center. She is the pediatrician for my youngest daughter, still a minor, deliberately goes behind my back, "treats" my daughter and prescribes psychiatric prescriptions without my knowledge and consent prior. Whilst she has fancy degrees, she is mediocre at best, arrogant, obtuse and refuses to look at written evidence. Indeed, she allocates 15 minutes per patient and told me so. 15 minutes per patient. read more

Would to thank the office manager Elseyand the receptionist Julia. They want above and their job to gather the information needed to remove my trach. Dr. Brodsky was amazing he explained the procedure and explained the resk. Couldn't have asked for a better care team. read more

The billing department lead to my decision to leave this place for good. My primary care doctor was amazing for me, specializing in pulmonary care for my asthma. It was great until I was referred to an out of network allergist and my medical bills started growing slowly without my knowledge. 6 months later I have medical bills over $2000 for my visits with this allergist. Not to mention my visits were getting more expensive over time as I went over 4 years. The billing department was incredibly rude and unhelpful with helping me understand why I got stuck with such expensive bills. They kept repeating things that were false and honestly confused me the more I tried to get clarification. They offer a payment plan but if I don't understand what I'm being billed for, why should I agree to pay anything back? In the end I basically got a "That's what you owe and it's final. Thank you have a nice day and call us back when you decide to pay". read more

I just reread my 5 Star review from December 2019 and felt it was time for me to update it. Why is is that we often need a doctor when we are away on vacation or on weekends or holidays? We were traveling out of state and I came down with a really bad cold. I was actually relieved since we are all paranoid of getting Covid-19 or one of its variants. However, after over two years without a cold and being carefully masked, I was coughing and thinking what were my options? I might just have to lay in bed until I felt better! Instead on Christmas Day, I sent an email to Dr. Paul Pechman. I really wasn't expecting a response for a day or two, however within just a few minutes, my cell phone rang! Dr. Pechman evaluated my symptoms and asked for the name of a local pharmacy. Minutes later he sent me a follow up email assuring me that a prescription had been sent and early on Sunday morning, I received a call that I could pick up my medication. My family has been going to Scarsdale Medical for over two decades. We remember when they were a much smaller practice on Heathcote Road, however the days of small Medical practices are over. However, there are many dedicated doctors who regardless of the size of Scarsdale Medical are truly devoted to their patients. I just read some of the other reviews and I'm puzzled by how the overall ratings of Scarsdale Medical are less than 5 STARS. I guess it's easier to complain than to say thanks! I've been writing YELP reviews for many years and I try to be as honest as possible but I also try to be understanding of how some businesses get a bad rap! Given how tough it is in the days of the pandemic and with heightened anxieties of patients and the demands on medical professionals, I'm extremely grateful for the dedication of Dr. Paul Pechman, as well as all the doctors and nurses I've met who work at Scarsdale Medical. read more

This medical group's primary goal and objective is to make money rather than helping patients. They would make you wait for over an hour and stick you with a $400+ bill for a 15 minute conversation for an introduction to a doctor. The billing department takes hours to get thorough and doesn't return calls as they claim they would (within 24 hours). NY Presbyterian (formerly known as Lawrence Hospital) in Bronxville is much better. Go anywhere but this medical group. read more

I see many one-star and are based mostly with the billing department or the front desk. I believe is unfair for a MEDICAL practice. Yes, the billing department is not good and sometimes the person on the desk seems not to be happy with her job. The important thing is that the physicians are very good and are doing the best for the patients. read more

Love our doctor there, but wow -- the place has changed. The people in their billing department are beyond words -- rude, arrogant and not inline with what we've known the SMG brand to be. And it starts with the head of that deparment who sets the tone and her workers are just as rude and aggressive. It's amazing how they talk and treat people -- especially when they are dead WRONG. And when they get called out, they don't even acknowlege their mistakes. Sadly, it may be time to move on. Our Dr has done a lot for my family, but the experience is not what it used to be. read more

First impressions are important ; currently 45 minutes late they tell you to arrive 15 minutes prior to appointment.

The doctors reviews there are extremely unresponsive. It's very hard to get additional information from your doctor whether you use their portal or call them and leave a message. They're really much more of a "factory" practice and there's nothing personal about it. It feels like they are just churning patients. the quality of the doctors and nurse practitioners I've seen there is generally a 5 out of 10. read more

Dr. Olamide Odubogun is our children's pediatrician and we're very happy with him. He does the vaccinations himself. There are a group of nurses for the practice who draw the blood for the bloodwork. I have one child who is particularly anxious about needles, but they persevered and managed to do what needed to be done with a sense of humor. The assistants are very helpful, too. They helped complete the medical forms necessary for school registration and even made an additional copy of their vaccination records upon request. We moved from overseas where our children went to public and private doctors and hospitals in Hong Kong and Singapore, so the records were pretty chaotic and neither would consistently use the other's medical record-keeping books. Hats off to them for making sense of it all! read more

They have excellent doctors but the front desk receptionist need interpersonal skills training. My appointment was at 1:00 pm but I arrived 15minutes early. As i entered the office , there was a sign that states to wait for assistance which I did. Couple of seniors arrived few minutes behind me , so we assumed that the staff was out to lunch. After 10 minutes of all of us waiting at the entrance, a receptionist came out of no where and start yelling at us "you guys need to get out . You are not supposed to be in here" I told her we are right here respecting the sign that states wait for assistance.She continued to be loud and yelled wait outside the office until 1:00. When I came back at 1 I told her that she needed to be tactful when addressing the patients. She listened but did not say a word nor apologized. Then I spoke to office manager Toni to complain about the behavior of the receptionist. Toni just nodded at every one of my statements and when I finished she said k then walk away!! Toni was dismissive and as an office manager did not address the situation read more

This is the most dysfunctional office imaginable. They have the send you incorrect lab bills and ask you to take care of it with the lab. read more

Terrible experience today. Even with a referral there is a two month wait to see a dermatologist. I was brought in to see a physician assistant who was unqualified to evaluate or treat my condition. I will have to rethink my decision to be a patient here. read more

I've have a good experience with SMG since I started going last year, until recently. Dr. Camacho and Dr. Noteroglu have been integral identifying and solving my health issues. I was referred almost two months ago to see Dr. Claudia Felberg for a diagnostic test and it has been a true nightmare. Firstly, Dr. Felberg doesn't return phone calls, nor does her assistant. And what's worse? The administrative staff knows it and admits she is notorious for it! You have people's health in your hands, and you're willing to withhold results because you're incapable of picking up the phone? Beyond unacceptable! Secondly, she never submitted the pre-auth to my insurance. "She forgot". So I get hit with a bill for the total amount of the service and they expect me to pay for her mistake? Absolutely not! This group has some great doctors that really care about improving your health. Doctors like Claudia Felberg should be removed from a group like this. Keeping her (and defending her) shows a complete disregard for patients health and finances. She's a lawsuit waiting to happen.... read more

Never can get through to anyone. I have to wait in hold for 15 to 29 minutes for anyone to pick up. Doctor's do not give out their extension number for patients to reach them directly. It's the worst most aggravating office that I have ever associated with. I would give it less than one star if I could read more

Stay away---call center is horrible; doctors either are too jammed packed with appointments that they never get back to you or they never receive the message. Very limited appointments as the doctors have banker hours; can't get an 8 AM or 8:30 appointment or a 4 PM appointment. No back-up doctors when they are away on vacation and the call center most of the time does not even know they are away and your message sits. The office does not send prescription to the pharmacy until the end of the day. By that time you have to wait until the next day end of day to begin your prescriptions. You are a number there and not a person with medical needs. I don't care how highly regarded a doctor may be that is a part of Scarsdale Medical, the operation is horrible and detracts from the quality. The NY/Columbia Presbyterian offices and doctors are much better read more

Both my mother and I have gone to SMG since they were a small office with only a handful of doctors. Almost 30 years later, they have become just another medical factory mill that cares so little about their patients or families. As my mother has aged, her health needs have changed. We have received virtually no medical guidance as to how we should care for her. Dr. Croen, her doctor for decades, dismissed us by saying, "Call a visiting nurse service." He couldn't have been more bothered with something as mundane as aging. Zero support. Zero care. The last visit, with Dr. Noteraglu, he literally yawned in our faces three times and then told us he had to go, when I still had many questions. The last few visits, I have left feeling worse than when I walked in. Pretty sure that's not supposed to be the norm at a doctor's office. And don't bother EVER leaving a message or email. NO ONE will ever contact you. read more

Let me start off with the good points. Dr. Claudia Felberg is a fine physician, she is smart and attentive (as much as is possibly allowed by her overwhelming number of patients) Her previous assistant Ebette was friendly and competent (again as permitted by the number of patients), Sydney the new assistant is lacking experience and may be overwhelmed as she missed making an appointment for an important test I required. My care needs are complex and I think with the "Mill" style of care at Scarsdale it may not be suitable to providing my medical care. In the past I've been missed diagnosed by doctors Freda Chu (Infectious Disease), Catherine Issac (Internal Medicine) and Jennifer Goldwasser (Dermatology.) Kudos to Dr. Elizabeth Reinitz who fixed what Dr. Chu missed and Dr. Felberg diagnosed properly what Issac and Goldwasser mis-diagnosed. I called and spoke with the C.O.O. of SMG she listened and seemed interested, she never got back to me. Essentially this group is a business and is run that way, with the emphasis on profit not patients. The doctors see too many patients and don't have time for personalized care. Unfortunately this is a trend in medicine today based on regulations and the insurance industry which is despicable. Some practitioners are forced into groups if they hope to earn a living and then patient care suffers. I'll be looking for a more suitable physician moving forward. read more

If you are visiting SMG, make sure to use Dr. Croen as your primary care physician. He is beyond knowledgeable, patient and kind. I have been seeing him for over ten years. He guides you and comes up with the best plans for you that meet your health concerns/needs. If there is an issue your having he does not give up until he finds the correct answer/diagnosis. I highly, highly recommend him. read more

Avoid if possible. Good doctors but terrible patient correspondence and customer service. I challenge you right now: call Dr. Felberg at extension 179 any day of the week during business hours and no one will pick up the phone. Ever. It's gotten so ridiculous that I've started keeping a log. 15 calls in the past month and not once did anyone pick up the phone. Also, do you have an appointment during the work day or a tightly scheduled day? Too bad cause they run extremely late constantly. Another thing: you don't need to be Mary Poppins or lay out the red carpet but some of the staff is downright rude and hostile. I waitered during college and have worked in a dental office. There's no excuse for the way this place operates. Save yourself a lot of frustration and go elsewhere. read more

Dr. Malcom Schoen is my GI doctor. He's a nice guy, a bit awkward, but overall a decent guy. Whenever I'm with him, though, I feel like he has to be somewhere else. I don't think he knows much about me as his patient (he asked me what medication I was on one time and when I said, "I don't know the name, you gave it to me two days ago," he still had no idea. His practice is horrendous. The worst customer service I've ever experienced. If you ever try to call Dr. Schoen's office, you'll end up with a direct to voicemail call. You'll hear a very condescending message by "Eva," Dr. Schoen's medical assistant -- whom I don't believe even exists. In the 6 or so times I've been there and/or called, I've never once spoken to this woman. I've left COUNTLESS messages, often times directly for her and asking for her to call me back, yet someone else calls. I seriously believe Dr. Schoen doesn't have an assistant and it's just a front. You're basically at their mercy on when they will call you back. I waited 3 days to hear back from them after leaving 2 voicemails. Do yourself a favor and avoid Scarsdale Medical Group like the plague. They are too big, don't have enough staff, and you'll be treated like s**t. read more

The reception is unprofessional, arrogant, disorganized, and unaccommodating. They canceled my appointment, didn't tell me they canceled it, and then refused to get me a new appointment within the next month to follow up on a serious neurological issue. The doctors are good, but the reception and business side of the staff is and has always had a bad attitude and lack of patience and definitely ruin the experience and break the trust of clients. read more

The doctors are great. The problem is that the call center is so bad you'll never get through to a human being. Some of the older doctors, i.e. my OB, don't use voicemail or the patient portal system, meaning you will be stuck waiting WEEKS for test results because the nurses routinely lose them or just don't respond to calls. Also, the OB receptionist with the long hair is the WORST ever. She most of the time can't get dates right and schedules you during procedures that the doctor is out of the office for, so you get to show up and not get in. The OB nurse, Tanya is quite nasty too. read more

The doctors are great but good luck actually ever meeting with one. Their call center will make it near impossible to make an appointment and if you finally do meet with a doctor, their medical assistant cannot be trusted to give you correct information. Be very weary. And be ready for much frustration, inconvenience, and lack of communication. read more

I was surprised by the low rating of SMG when I was searching for their number today. I felt the need to write my own review to show some balance to the two reviews that have been written. I've been under the care of Dr. Erica Goldberger for at least the past 10-15 years as has most of my family. She has seen us through multiple medical issues; from cancer, to back injuries, to mental health, and of course the run-of-the-mill illnesses that happen from time to time. She and her staff (including Eva, who does exist and is very nice) have never been anything but sympathetic, prompt, and professional when treating us, which is probably why I still go to see her though I live in Brooklyn. I'm not picky when it comes to my doctors and have no phobia about hospitals or treatments etc., but I know that when you find a place that goes above and beyond to make you feel well cared for, you'd be a fool to look elsewhere. Why 4 stars instead of 5? The billing department is definitely not the best and will be quick to report you to a credit company if you don't pay on time. I usually pay promptly, but if I miss a payment accidentally I'd expect a phone call from the office before being contacted by creditors. It's happened once, but that really burned me, read more

Indeed would not let me post my review for whatever reason. But FYI, I would seriously consider other options than this place before coming in. They DO NOT care about their employees at all and it is actually disgusting how they are treated in the admin department. I believe patients should go where whatever their slogan is, ("Exceptional everyday") they actually practice it to everyone within their walls. Their stars are low for a reason, I see no lies on here. read more

Tried calling to make an appointment to see a dermatologist. After being on hold a while, my call was transferred to the dermatology department, but was hung up on within minutes. At least I know where I'm *not* going LOL read more

I live at Scarsdale Medical. I see doctors there for almost everything. My doctors are doctor Reinitz for rheumatology and primary care - love her...very caring and thorough. She is fabulous. Dr. Yuen used to be my primary doctor as well. Loved her but I see doctor Reinitz so often for my lupus that I decided to just make her my PCP. Then there is Doctor Camacho (Allergist), Dr. Gravenese (Dermatology), Dr. Tobak (GI) and Dr. Fialk (Hematology). These are the doctors I see or have seen and I have absolutely nothing bad to say about any of them. The care there is superb,top quality, thorough care. The ancillary staff are great as well! Always warm and inviting. (Reception desk not always so warm and inviting sometimes). Easy to schedule appointments. Don't have to wait forever to get an appointment to see the doctor. Waiting room time is never more than about 15 minutes. The doctors are thorough. I love this place. I'll never go anywhere else unless I move out of New York State. I'd say my only complaint is that I ALWAYS have billing issues but gets fixed with ease after one phone call. I'll pay my copay at the visit and still get a bill in the mail. Then I'm told I'm owed money because I overpay. Confusing...but overall great practice. I highly recommend Scarsdale Medical Group. read more

Scarsdale Medical Group claims to have their appointment desk open 24-hours. Apparently, that's not true. They don't have that service available for dermatology appointments. I tried calling after THEY canceled on ME. Very disappointed. read more

I have been coming here for over 40 years. I love their new offices on mamaronak Avenue in Harrison right off the Hutch and I love that my Dr and most of the people that take care of me know me by name and are younger than me. I dont want to outlive my Dr. Dr Ken Croen has been my internist for over 30 years and he is the best. I recommend him all the time and his assist Kim. Even though i drive 80 miles to see them it is worth it. You can then go to Costco in Portchester For their prime steaks and see Mr Occicone and get your expensive shoes fixed or your BelgianSlippers soled. :) read more

Terrible patient service - an absolute disaster. It's impossible to reach anyone. You can't even get a simple response in a timely fashion. Their patient portal is not functioning so you can't even get records online. If you aren't feeling well, the aggravation of dealing with this bureaucratic nightmare will make you feel even worse. Avoid like the plague. Scarsdale Medical Group is a nightmare to deal with. read more

Dr. Michael Finkelstein is my primary care physician. He took the place of the best primary care physician, Deborah Finkelstein (no relation). I wasn't sure if I wanted to stay because my favorite doctor was gone, but since I don't really go to the doctor as often as I should, I figured I'd give him a shot. I had no complaints until recently. My husband had never gone and when I went on recently, his impression was not good at all. I was having pain in my neck, shoulder, and upper back. I did not have an accident and couldn't understand why I was in so much pain where it brought me to tears. I had gone to urgent care earlier in that day but an X-ray couldn't be done because the tech hadn't come in yet. I was given Rx. When I got to my primary, I explained everything that was happening. Because I couldn't tell him what had happened, he said he didn't know how to treat me. He didn't even examine me. He just gave me a Rx for Oxycodone. I will be seeking another primary care physician with another organization. I love Scarsdale Medical Group, I have other doctors there, but I will be severing my relationship with Dr. Michael Finkelstein because he just doesn't do his job properly. read more

If you want aggravation this is the practice to use. Like to wait weeks for test results? They have their own in-house lab! Like long waits To see your doctor? Like botched test results and miss diagnosis's? Think the patient portal is the answer to these complaints, it's not. Forget you ever heard of this medical group. Do yourself a favor look elsewhere for a doctor. read more

This group was very good at one time. Now that they expanded and grew and it is very difficult to make an appointment or contact the doctors assistance. It's awful. I have been on the phone for approximately 30 minutes trying to make an appointment and can't get through. I dialed the assistance extension 3 times and the phone rang and rang to no avail. This is not the first time I've called and could not get through. Once a Medical Group becomes large, you will never receive the personalized assistance you once did, you become a Social Security number for Dollars / Payment. BTW, God Forbid, if you don't pay your bill on time. That is when you will you'll get connected to billing immediately. But when it comes to getting through to you doctor. GOOD LUCK! I feel sorry for Seniors that have to go through this process. There is no reason why someone should call dial the extension and no one answer. In addition, they outsource the calls to another company and occasionally you will get a receptionist that is not familiar with the process of connecting the patient to the doctor or assistant, get disconnected, can't understand them, or you can't really hear them because the connection on the other is not clear. Other than this, I will say, when I do get through or visit my doctor I get the attention I need. read more

Such a disappointing practice. Sent a note on a few things on 8/31 via the portal, which they say is the preferred way to communicate. Today is 10/13 and no response. In September needed a Rx filled, CVS called them 3X, never heard back from them. I sent a follow up note on 9/30 - still no response. Crickets! And still trying to get someone to call in the Rx. Checked the portal today - the note on my messages say they have not even been seen yet. When I emailed Patient Services they told me my Doctor is out on leave indefinitely. And no one told me. I am a cancer patient - good thing my Sloan Doctor cares about my care. read more