1. Scarsdale Medical Group

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Harrison, NY

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Scarsdale Medical Group

1.8 (24 reviews)
Closed • 8:00 am - 4:30 pm

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2 years ago

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11 months ago

Love being with the group. Love my Dr's. Dr Ken Croen and Dr Gravanese are fantastic.

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4 years ago

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6 years ago

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8 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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6 years ago

Very difficult to get appointments. Factory like practice. Very bad follow up.

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5 years ago

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4 years ago

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4 years ago

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10 years ago

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9 years ago

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7 years ago

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8 years ago

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10 years ago

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9 years ago

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Westmed Medical Group- Boyce Thompson - What a scam. They gave me a massive bill AFTER they sent me this email.

Westmed Medical Group- Boyce Thompson

2.1(14 reviews)
4.6 mi

Surprisingly my experience wasn't bad, I was a little nervous because all the bad reviews. My…read moreappointment was pretty quick. I followed what they asked, to text when you arrive. I waited less then 15 mins and was asked to come in to be seen. Pros; The front desk ladies where very polite and helpful and they greeted me when I walked in. They are taking all the necessary precautions for COVID which I appreciate. Also the wait was not long, seen my doctor right away. Cons: The doctor; I didn't really feel comfortable with her, I felt like she was rushing. Also the women that did my sonogram was texting and kind of unprofessional. I'm not sure if I'll come back to this location again. It would have to be my last resort.

I'm a regular patent at WestMed in Ridgehill but it's my 1st time coming to this location because…read moremy child had to see the Allergist. 5 days ago, my child saw him at Purchase. The dr prescribed meds , and if the condition doesn't improve, call the office or send a e-mail through Westmed app. 4 days later, condition worsen and the teacher send an email, that afternoon, I called Westmed and email the Dr. few minutes later, they called me back and schedule an apt the next day. Driving to Boyce is easy sailing because it's right off the saw mill park way, not much traffic , the location has a lot of parking, there's an apple bee restaurant, Starbucks , taco and sushi place, even a gym is in the facility; the real estate is growing , I like the location, after, checking in, I was in the dr office with in mins. Dr increased the Dosage and added more medication. After the visit the registration scheduled the next Apt. the staff are great , friendly ,polite. Great atmosphere to be .

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Westmed Medical Group- Boyce Thompson
Westmed Medical Group- Boyce Thompson

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Westmed Medical Group - Here's them finally putting it in writing I owe them no money. And then billing me again anyways.

Westmed Medical Group

1.8(155 reviews)
3.5 mi

doctors are generally good; however in my experience with two internists,i had the feeling they…read morewere on a clock-- not too much time with each patient. This is corporate medicine not patient centric medicine. Communicating with providers is only via a patient portal where you may have to wait days for a response. A brief phone call would be more efficient and helpfu, but I guess some bean counter likes the idea of a patient portal. No one I know is satisfied dealing with Westmed/summit health. They are awful and deserve all the bad reviews they get, but if the corporate owners are getting their money, they don't care about patient care. And they don't. Many doctors have retired or just left probably because they don't like the corporitization of care.

This business, now know as Summit Health, is violating the No Surprises Act which prohibits…read moreproviders from administering surprise bills to self-pay and other patients, and they do not commit to transparency in pricing. I called to dispute a bill after being charged hundreds of dollars after a very simple service, was told by Billing rep named "Jovani" that I should not be responsible for the bill because I was a "Self-Pay Patient" and that "if you don't hear from me that means you don't have to pay".. I said "no, I want a phone call regardless of the determination". Three weeks later, no call back. I can only imagine the amount of elderly patients who he gave that same poor direction to. They then claimed that I was responsible for the extra cost, I spoke to someone in the Financial Counseling Department and they quoted me a wildly inaccurate price of $63. I asked to speak to a supervisor and was transferred to someone named "Kourtney Grimes" who cut me off, spoke over me, raised her voice at me, attempted to gaslight me, and was wildly inappropriate, unprofessional, lacked emotional as well as general intelligence. When I asked to speak to her supervisor, "Kourtney Grimes" stated "there's no one above me boo", an obvious lie, and attempt to avoid accountability for her trash behavior. No one answers the phone in the Patient Relations department or calls you back. My billing issue has since been resolved, but I am writing this review for awareness. I encourage anyone who was victim to this, or any other, company's gross incompetence and negligence to file complaints with the NYS Department of Education's Professional Misconduct Enforcement, the NYS Department of Health, the NYS Attorney General (NYSOAG), the Better Business Bureau (BBB), or other regulatory body.

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Westmed Medical Group - Hours on website wrong

Hours on website wrong

Westmed Medical Group - Three days after blood drawn

Three days after blood drawn

Westmed Medical Group - Two days after she took blood

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Two days after she took blood

Westmed Medical Group - New Rochelle - Waiting area

Westmed Medical Group - New Rochelle

2.3(36 reviews)
5.2 mi

As I brought up this urgent care on my maps they had a 4.7 rating on solv, a platform I'm not…read morefamiliar with but as for urgent cares in that area their score was high. I was a walk in and new, also told it might be an 1 hour-45 min wait. That was fine I needed care. This place was clean, neat and offers other services in the same bldg. the staff is courteous and kind and my wait time was not long at all. They send you an app which was nice so you can see your place in line and when you're about to be called. Everyone down to the dr was exceptional. Also the follow up questions or care they contact you back same day and I was amazed for NY. Would recommend %100.

We absolutely love this practice! Our child has been with Dr. Kopple since he was just six days…read moreold, and we couldn't ask for a better doctor. She is thorough, kind, compassionate, patient, and truly excellent at what she does. She has such a warm and reassuring way about her. The lab at this practice is also phenomenal. Getting blood work done on a child is never easy, but they make the experience as smooth and gentle as possible. Even though we travel from Connecticut, it's more than worth it because of the outstanding care we receive. Dr. Kopple is always so responsive--when we message her through the patient portal, she gets back to us the same day, which means we rarely even need to call the office. We are so grateful for Dr. Kopple and the entire practice. I honestly cannot see us ever leaving. Thank you, Dr. Kopple, for taking such wonderful care of our family!

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Westmed Medical Group - New Rochelle - Outside waiting area

Outside waiting area

Westmed Medical Group - New Rochelle - This is the email Westmed sent me BEFORE giving me a massive, fraudulent bill for the 3rd time.

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This is the email Westmed sent me BEFORE giving me a massive, fraudulent bill for the 3rd time.

Scarsdale Medical Group - medcenters - Updated November 2026

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