I was in Montreal one weekend and saw a pair of shoes in the window I liked but Scarpa was closed.
I took a pic, emailed it to the info email on their website, and got in touch with Mark the owner about shipping the shoes to me in New York. He had my size but there was a blemish that he went to check to see if the cobbler could fix.
We remained in touch but never made a move on buying.
Fast forward 2 months later and I'm in Montreal again. I went by and spoke to Diana and what do you know - Scarpa had the shoes still. Not only that, but she offered 50% off since the blemish was still there.
Plot twist ! I didn't like the shoes that much in person BUT I did like another pair Diana suggested for me and bought those ! Wearing them right now and they are fire. Great experience all around.
Scarpa *greater than sign* read more