This was probably the worst place I have ever stayed in. It honestly doesn't even deserve a star and I would give it zero if I could. The rooms are way smaller than they are shown online, and the floors were EXTREMELY dirty when I first got here. Not only that but as there has been a heat wave in London the rooms were very, very hot. The windows only opened a quarter inch at the top and when I asked if they could open them up more to let in more air (because they can swing open they just choose to keep the windows closed) they told me it wasn't a possibility and told me I was complaining too much. I was given one fan by my school and then another by the school because all the students and faculty were complaining and Scape was doing nothing to accommodate for us. They then decided to come into my room when I had not requested any kind of maintenance check and turn off my fans and close the window I had managed to get open without their help. They are supposed to leave a note when doing maintenance checks and they ARE NOT allowed to come into the rooms unless requested, but they completely disregarded this and invaded my personal space along with many others in my college. From how hot it has been in our rooms, I have now gotten a heat rash along my left arm, stomach, back, and face. The showers are gross and don't drain properly and it costs about 10 pounds to do a load of laundry. The staff has been negligent and unwilling to help and they don't have any form of first aid kit. Overall, I can't wait to get out of this hell hole and I hope they change their management soon because Scape really made my study abroad in London a lot worse and I don't want that to happen to any other student. read more