Great customer service. Sells quality furniture. Staff is very helpful and goes above and beyond. I would highly recommend Scandinavian Designs. read more

They want payment for product that's back ordered After waiting over 6-7 weeks they supposedly can't find my order or payment rendered I'm not sure what type of system they're running But I'd suggest an overhaul if not for themselves, the paying consumer would read more

Three visits to the Roseville location, three times ignored. They must be very busy at that front desk. Funny/not funny, I've purchased from Scandinavian Designs twice before, but not even offered the option. Or a greeting. read more

I love danish furniture and when I retired I bought myself a gift I always wanted from Scandinavian Design, a teak sideboard. Unfortunately, within a short amount of time, the top started to crack. SD did replace that unit under warranty. The second one has now also cracked in the same spot. SD said even though I've had the unit a short amount of time, it didn't reset the warranty period. Told me to get it fixed myself and cover the costs myself. They did give me a reference of who to call to fix it. My advice is to avoid SD wood furniture especially the Mazi sideboard, as they don't offer quality items that last over time. Special Note, Kaitlyn, the customer service inidividual responded to me in a timely manner and was very respectful. I have purchased other items from SD, a leather couch, leather recliner and ottoman, 4 dining chairs for my daughter, 2 outside teak chairs, and was very surprised SD doesn't value loyalty to their customers, but expect it from their customers. read more

Scandinavian Designs - Front pic of Mazi sideboard - Furniture Stores Near Me - Indianapolis, Indiana

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We used to love this place, purchased 4 items and spent almost $3300. After we received our sofa it has a huge gap in the middle, we contact the customer service as soon as possible because the delivery person doesn't care about it and told us to contact them even tho we told them there's a problem with the sofa. This is what they told us in customer service which is Anthony Christopher, knead the cushion for 3 minutes to flatten it out we did and it didn't work. This is also what they said 'You are welcome to return the sofa, keeping in mind that we do have a 20% restocking fee, stated on the back of your receipt.  If we have to pick up the sofa, we would also require a delivery charge of $149 for the pick up. If you do wish to return the sofa on your own, please note that we do not have warehouse personnel available Monday through Wednesday to assist and unloading the sofa.  However, if you wish to keep the sofa, we will follow corporate protocol and submit a claim to the manufacturer to determine the cause of the defect. If you could provide a couple photos of what it looks like now after you've tried the technique, we will submit those and the previous photos you supplied in coordination with current photos of our floor model sofa as a comparison. Due to the manufacturer being overseas, there may not be an instant response, but they do respond to our requests. We will work in cooperation with them to make sure your sofa is as you expected it to be, at no additional cost to you'. I have the receipt and it was not indicated in there about the fee, it's so frustrating. We're not happy with the product and they want us to pay to return it, and on top of that we live 40mins from this place. Horrible experience, when I spoke to Anthony Christopher in the phone he hang up on me when I was talking to him. His customer service is the worse! read more

Scandinavian Designs - Furniture Stores Near Me - Indianapolis, Indiana

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Not your average store. A lot of designs that you don't find everywhere else. My salesperson was very knowledgeable and helped me find just the right look for my room. read more

I had an extremely disappointing and disheartening experience at Scandinavian Design. When I visited the store to purchase a painting, the salesperson went out of his way to discourage me from buying it, saying it was too "big" for my home-despite never having seen where I live. His tone and attitude made it clear the judgement was not based on design advice, but on something far more personal. As a small minority business owner, I couldn't help but feel that the interaction was racially motivated and deeply inappropriate. Despite the lack of support, I proceeded with the purchase. When the painting was delivererd, the delivery team side-swiped my mailbox, causing it to fall over completely. I couldn't receive mail for over a month. I reported the damage to the store immediately and was told someone from the insurance department would be in touch. No one ever did. I called and emailed several times with no response. I finally received an informed email stating that despite the incident being on my camera and my neighbors camera and despite their truck supposedly having cameras, that they will NOT take responsibility for the damage they caused. This behavior is unacceptable. Damaging someone's property and refusing to take accountability is not only poor customer service but theft and consumer bullying. You should be ashamed of yoursel. read more

Scandinavian Designs - Furniture Stores Near Me - Indianapolis, Indiana

This was our first trip in Scandinavian Designs and wow were we impressed!! In very short order we needed to purchase several pieces of furniture for a new home and had been just about all over Indianapolis. I personally have never been here because I figured it was way out of my price range. We were warmly greeted when we arrived, discussed what we were looking for and provided with an overview of where to find things throughout the store. There were so many bright colors, beautiful styles and unique things immediately we saw even just upon entering the store! I had a hard time focusing where to look first!! I was practically giddy looking through all the unique display areas and vignettes! Our sales consultant, Will, was just delightful (as was everyone we met)! He looked at the many photos of our spaces on my phone with me that need furnished in our new home, helped walk through ideas and options, helped look at inventory and just put our minds at ease even with the huge task we had at hand to find new pieces quickly! There was zero pressure, lots of information and expertise and it was just a really nice experience! I love everything about this store and am very excited to recommend to everyone we know! read more

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In and out. The furniture quality seems correct and so does the price. The sales lady was very nice to my family and even offered coloring books to my rowdy toddlers. We were able to pick out furniture and we will have something delivered within the next few weeks which is unheard of during this time. I was happy with the selection and so was my husband. read more

Purchased a sofa and the delivery drivers damaged walls, doors and doorways. They were in too big a hurry. My partner asked them to slow down and take their time and to take the legs off but they did not listen. The store refuses to pay for the damage. Terrible customer service. read more

Decent (not "cheap") pricing, knowledgeable and friendly staff, and reasonable shipping times without excuses. Love this place. Will and Lisa have been a joy to work with. read more

Scandinavian Designs offers the BEST contemporary and modern furniture around. Their pieces are extremely well-built and priced perfectly. The staff are super friendly and moved heaven and earth to get me the furniture piece of my dreams. I bought the Kopp media stand for my husband as a surprise gift for a new TV I bought him. It goes perfectly in our new home and is absolutely exquisite. It is by far the best piece of furniture we own. I 100% recommend this business to anyone in need of furniture and wanting to style their home like a true interior designer. I LOVE LOVE LOVE Scandinavian designs and am so glad they have a store in Indiana!!! read more