I have always had a wonderful experience with Hoosier Mattress & Furniture! I have purchased…read moreseveral products from them over the years, and from the very beginning, Taylor and his team have been incredibly kind, welcoming, and genuinely interested in helping me find the right products for my needs. They are patient, knowledgeable, and never make me feel pressured to make a purchase. Their customer service is outstanding, and they consistently go above and beyond to make sure I am satisfied. It is clear that Taylor and his team truly care about their customers and take pride in providing quality products and excellent service. I truly appreciate their honesty, professionalism, and personal attention. I highly recommend Hoosier Mattress & Furniture to anyone looking for quality products, great prices, and a team that genuinely cares about their customers. Thank you for always providing such a wonderful experience!

This is the best mattress store in Indiana. Taylor treat you with respect and like a customer to…read moreearn your business. My family has purchased everything from him. I highly recommend talking to Taylor before you go to any other mattress store to hear the real story in the real prices.

I want to thank RD for his concern in helping me solve a problem regarding a bed frame I bought…read moreonline from another business that doesn't have a local store. It wouldn't align with a headboard I was keeping. From RD's opening response to my problem, it was obvious his main concern was helping me find a fix for the problem and not just making a sale of another bed frame and also a different headboard. I really appreciated that. I was shown some options but there was no effort to rush me into a purchase. I was urged to go home, measure, and send photos to him showing the areas that were causing problems. At one point I needed to talk to the owner of Long's but definitely not due to RD who was nothing but patient, kind, and helpful. Delivery and set up went smoothly. I believe RD works at the Noblesville location most of the time instead of the Castleton location. It will be worth your time to get him as your sales person.

My advice is to be absolutely sure this is the correct mattress for you before buying. The return…read morepolicy is VERY PRICY. 25% to exchange, 40% to return + more delivery & pick up charges. We will be keeping this set for the basement I guess due to the extreme high cost to return it.

Haverty's is a national furniture retailer established in 1885 with a strong presence in Florida,…read moreGeorgia, and Texas. This location is the only Indiana Haverty's - you may recall it previously was located in a spot behind Castleton Square before moving into this far more visible setting directly on East 82nd Street. As a matter of note, there is a Greenwood location in the works. Haverty's is what I'd call a somewhat premium retailer for furniture, decor/accessories, mattresses/bedding, and free design services. They offer a regret-free guarantee. I say "somewhat" premium because Haverty's is definitely not a discount retailer - Bob's down the street and Value City not far away are both more value-based retailers. You'll definitely pay more here - you'll also get better quality. I'd always wanted to check out Haverty's, however, I seem to seldom be in this area when they're open. I was having lunch at nearby Upland Brewing and decided to wheel on down to check this out. Haverty's is in a strip center in the area vacated by Marsh. They've done major upgrades and it definitely no longer looks like a Marsh. Accessible parking is directly in front of the store. Curb cuts are well done. I was honestly stunned to find they have automatic doors (push-button). I was nicely greeted upon my arrival, however, there was no sense of hovering. The sales associate was helpful and friendly, however, she was never intrusive. I made it somewhat clear I had no plans to purchase today - I'd just always wanted to visit. She still maintained casual contact. As a wheelchair user, I have to also say that Haverty's is more accessible than the vast majority of furniture retailers I've visited. They've clearly put thought into their design. As a wheelchair user who can also afford to shop here, I greatly appreciate feeling welcomed. While I didn't buy today, I saw a couple items of interest. There was a bed I adored and a kitchen table I liked. I also was a fan of some of their art work and floor lamps. Again, there's not much cheap here. However, I also really didn't feel like it was that high-end. Associates were stationed throughout. There's also a design area. The design is warm and casual. There's plenty of space to look at things without getting in the way of others. As I told the associate, everywhere I wanted my wheelchair to get it could get. That's impressive. I'm not quite ready to go 5-stars, however, I found this to be a solid 4-star visit. The sales associate was good, the atmosphere was pleasant, and I did find items I appreciated. The accessibility may very well be the best I've seen for a furniture retailer. Overall, a definite winner.

I purchased the $3,500 sofa a little more than a year ago I called it in. As soon as I noticed…read morethere was a scratch and a discolored stain about the size of a dime. I bought the extended warranty. I've been getting the runaround since I called it in. They said I needed to call it into the company that I had the policy with which is protect all. Then they said they no longer use protect all protect. All has not gotten back to me so I called Havertys again. They send a message to protect all. No response. Over a week ago I got a email saying that the repair has been assigned to haverty's once the quality control assurance has been approved. I don't know what this means. Said 5 to 7 days. It's been beyond that and still no response. I just called again. They are going to try to expedite it again. I love my pieces that I bought from them but will never buy from them again especially considering no one. Let me know that they weren't using the company I bought a $500 policy for.

Doug is the guy to ask for ! He was very professional and provided excellent customer service . He…read morewas also kind enough to explain quality of mattresses, box springs and elevated frames! He wasn't aggressive when it came to selling, he was very accommodating at finding the mattress that we needed. Thanks again! We will be back in the future to buy the bed for our guest-room.

We bought a mattress from this store and after getting home it was late, and I had additional…read morequestions, so I called the store upon it opening the next day. I wasn't happy with their guarantee and answers to my questions so I asked if I could cancel my order. I wasn't to receive my merchandise for several weeks. After a lot of hassle they finally agreed to cancel my order. But they kept claiming they lost a ton of money in my order because it was custom. I ordered 2 XL twin mattresses to be placed on a split king base. These are sold all the time now with split bases and it had only been mere hours since we purchased and the store had been closed. Also, we were "given" a free gift of a quilt, a really "cheap" polyester for a 5 star review. After cancelling the order I'm being charged $80 for that $5 quilt that was to be free. This quilt was never to be part of the purchase. It was to be a gift for posting a good review, which I did. Me, as a customer was not important to them. They ripped me off for that $80. They did not look out for me. I will never again deal with this company again. I should have went with The Purple Mattress which has a 100 night guarantee with full money back. Buyer beware! Also want to say that I felt pressured to buy.

Efficiency, great solutions to a last-minute need. Chris was very helpful and met my budgetary…read moreneeds.

We purchased a "firm" mattress from Village Mattress and after a few weeks realized this was way…read moretoo firm for us. I contacted Chris, Owner, and we went in the store and found a different mattress. He was very accomodating and a new mattress was delivered within a few days. I would absolutely recommend Village Mattress. Superb customer service!

Amazing experience! Ashley and Nick are the best. Just ordered our furniture so can't testify to…read morethat yet but it is 100% customized to our wants, need and likes. They actually made the overwhelming process a lot of fun. Highly recommend!

The customer service alone is worth buying from Homeplex!…read more One of our brand new chairs became damaged. We called the store just to see what we could do and ASHLEY offered to help us restore it. Can't tell you enough how much we appreciate Homeplex's help and grace with this entire ordeal! because I was devastated . We love our gorgeous chairs! We talk about their amazing customer service to all our friends and even sent a few their way! We will definitely be back! Thank you Homeplex

We were in need of a new mattress and we weren't sure what style to get. They helped us find a…read moremattress perfect for us. Quick and great service

They want payment for product that's back ordered After…read morewaiting over 6-7 weeks they supposedly can't find my order or payment rendered I'm not sure what type of system they're running But I'd suggest an overhaul if not for themselves, the paying consumer would

Three visits to the Roseville location, three times ignored. They must be very busy at that front…read moredesk. Funny/not funny, I've purchased from Scandinavian Designs twice before, but not even offered the option. Or a greeting.