I gave them a second chance, apparently I shouldn't have! The food, once it arrived was actually…read morequite fine, however the service was abysmal. Friendly and smiley at first, however once things went wrong, they had no idea how to handle things. I stayed at the Britannia Hotel about a month ago, and ordered a burger to the room. After 45 minutes I called to check, and they had misplaced my order. Another 25-30 minutes later, my burger arrived, lukewarm. Well, mistakes happen, so I gave the restaurant another chance, sitting in the restaurant. Ordered the burger. The gentleman next to me ordered the rib eye at the same time, and was out of the restaurant before I got my burger. A couple of guys ordered after me, considerably after, which was when I asked if they had forgotten mine. The waiter came back saying that it was on its way! I confronted him with the facts of the serving times around me, to which he gave me a puzzled look, saying that he could not explain why that was. I told him it was the second time they forgot my order, and without wanting to admit that it actually was the case (nor apologized) he told me that he would find a way to compensate me the wait. After bringing me the burger, approximately 45 minutes after I ordered, he offered me a cola!!! His compensation was a 33 cl cola! Mistakes happen, I know! However, things considered, I had expected them to handle things a little differently. Maybe actually apologizing AND admitting that they screwed up the order! Maybe a more considerable compensation taken into account they have done it 2 for 2!!! Maybe it's just me, but I simply can't give more than 1 out of 5, and they have run out of chances from me.

Food very good, but the service was not present. We saw the waiter when ordering and when they…read morebrought the food. After that nobody cleared the table and even if we went to the bar to ask for coffee nobody served it. Finally we went to pay and left.

Very warm atmosphere, stuffs are all friendly and kind.read more

Great: Nearby In the…read morecentrum Supermarked on the other side Big rooms Cheap Good: Looks good outside Have luggage room Nice and relaxing Could be better: The room looks really cheap and out of style The personal could be more helpful and smile more

Fanoe Krogaard is a lovely place. Right down by the harbor, 2 minutes walk from the ferry entry…read more I've had two great events there. One being a wedding anniversary with 40-50 odd people and a second with around 10 for a private family dinner. The service is great, the food is Danish cuisine at it's best and their seafood choices especially good. Rented a room on both occasions I went there and it was a lovely affair. Highly recommended for families, couples and large private functions.

I do not recommend coming here, unless you really want to stay in this area. . We stayed for 2…read morenights, the room is cute, clean, and quite. But not worth the money. The wellness area is sub-par. The area is nice, even in autumn. The price-value is not right: the food is okay but overpriced. I can accept that given that there are not too many options in this area. But the service, except the manager, is too slow. It took them 25min to take our drink order. The breakfast is minimalistic, not enough options, coffee is pre-brewed and not hot.