I cannot recommend this business. Here are several reasons why:
I paid over $130 for services I never received. The issue began with an arm bar repair they recommended. After they attempted to upsell me on additional services I neither wanted nor needed, I waited nearly two hours only to have them refuse to complete the service I had already paid for. There was no effort made to assist me or provide any service whatsoever.
They directed me to Groupon, making it seem as though I would receive a refund there. However, Groupon informed me that the funds for my payment had already been released to Car X, and that Car X would be responsible for the refund. Despite multiple follow-ups via email and phone, it's been over a week with no resolution. The entire team at the shop is aware of my situation, yet no one has reached out to rectify this issue.
This business's practices should be reported to the Better Business Bureau. This is not an acceptable way to conduct business or treat customers. read more