I had two cars inspected here this week. I paid a total of 42.00 for both cars instead of the…read morehundreds I was accustomed to at my former repair shop. I couldn't understand how our vehicles always had so many problems. I started going to Baldwins and saw an amazing difference. They are the best. I will never go anywhere else.

Baldwin's garage does a great job on a variety of cars. My fiance's family has been taking their…read morecars there for decades.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I don't recommend anyone goes here for a used vehicle. I traded a 2019 pickup for a 2015 Subaru and…read morewithin 2 weeks 3 of 4 calipers seized, it was previewed as ice cold ac when In fact the seals needed replaced so the ac doesnt even work, had a rattling noise in the clutch, and a very noticeable vacuum leak which you don't notice until you reach higher speeds. not to mention I made an appointment a week prior to my appointment date, dropped the car off at 8am for an oil change and the listed above issues to be diagnosed, well here we are Tuesday after multiple calls and told would call back, nothing. I pull in at 2pm and my cars in the same spot it was when I left it Monday. buyers beware, this place is a joke.

Opitz provided a clear explanation of my transmission problem and quick estimate. They were able…read moreto complete the rebuild in less than a week in the time frame promised . Good warranty and a very reasonable price. They were friendly and helpful. No one wants to hear that they need transmission work but they made the process as easy as possible.

I was very happy with the work they did. Went to the local ford dealer and they ripped me off for…read more$500 and wanted another $5000 for a transmission. Luckily I was told about Opitz. They were about half the price of the ford dealer. They are there for you when you need work done. They stand behind their work.

A no nonsense auto repair garage. I bought our two cars there for oil changes and state…read moreinspections, it did cost me more than I'd planned/wanted but the mechanic was very informative and I was very happy with the work!!

I've had no problems with this car shop until they put a rusted used catalytic converter which i…read morepaid $1231 for a new catalytic converter. They welded that with my muffler and other parts. As they welded it together they used to much heat which damaged the honeycomb inside and pieces broke off inside which caused got clogging and could have caused a fire being the gas couldn't come out the muffler. I was obviously taken advantage of being i am a woman and that was completely WRONG. I am a single mother of two children and our safety comes first and obviously they were only thinking about the money and not our safety. I also brought my car to two different mechanics that said the same thing. Thankfully they refunded me back the money yesterday 2/3/22 to be able to pay for my car to get fixed somewhere else.

Another very good experience at Hari's today. My Lexus…read moreneeded a NYS Inspection and Oil Change. I arrived for my appointment and was told the customer before me needed unexpected work done. Robert, the outstanding mechanic who has worked there for twenty years, apologized for the delay. I was offered and accepted a ride to my nearby home to wait. Two and a half hours later, the work was completed. I was given a ride back to the garage. I call this excellent customer service. And that is one reason why we support an independent service provider rather than a dealer. Plus, the cost is considerably less than for work at a dealership. At Hari's, communication with customer, attention to customer needs, and expertise in servicing cars are all superior to most dealerships. I believe I am getting a fair and accurate appraisal of work that needs to be done. Whereas, at the dealership, I feel the bill is padded with extra work that is unnecessary. Plus, I am supporting an independently owned local business that resides in my community. A "WIN" all around.

I dropped my car off on a Friday stating that the cabin of the car was filling with exhaust. They…read moresaid that the exhaust smell was coming from a leaking oil seal which required the transmission to be removed to fix. 2 weeks later, I picked my car up on a Friday at closing and paid $3,300. Within 2 minutes driving down the road, my cabin was again filled with the same exhaust smell and the car now also had a slight vibration that wasn't there before. I dropped the car back off that night after closing. When I called Saturday morning, I was told that they did not have time to look at it that day. On Monday, I stopped on the way home from work. The owner was in the process of looking under the hood of my car. When I approached and started to discuss the issue with my car he became very aggressive in his demeanor and tone of voice. Never once did I ask for a refund on the work that was done (that didn't fix the problem I brought the car in for) nor did I accuse them making up a problem that didn't exist. I simply wanted the issue I brought the car in for to be done promptly since I was now on week 3 without a car. The owner made me feel very uncomfortable to the point I started to cry so I excused myself and left. The owner followed up a half hour later via phone call, speaking very nicely to me, sharing the great news that the parts needed to fix the original problem would run me around $50 and they had discovered the vibration was due to a loose bolt that was now tightened and fixed. We picked the car up Friday and I was informed they charged me 1/2 the labor bringing this new additional bill to $270 for a total of $3,570. Paying so much when the original issue was under $500 definitely isn't ideal. However, that is not the reason for my low review. For me, I feel they should have checked that the original problem was fixed before giving it back to me the first time. The biggest issue was how I was treated by the owner. I would not want anyone else to have to experience that I had. The other two workers were very polite and respectful.

Had an issue with my Torque Converter on my 2015 Corvette. Went thru the GM recommended 'triple…read moreflush' while down in Florida in 2018. There are TSB's about this issue on the A8 transmissions. Seemed to solve the problem back then. Here now 2020 and 4 months past the drive train warranty and its starts to shudder again. I'm thinking this is going to cost me a fortune even if GM covers part of it as 'good faith' dropped it off this morning at Mangino Service in Amsterdam. Well Mike Coffey Jr and the team figured out there was another newer TSB calling for an improved Mobil oil that seemed to solve this problem. They verified with the Florida dealer what oil they used and realized there was a better oil out there. Picked the car up this afternoon, shifts smoother then ever before, here's the keys, no charge. Great doing business with both Mangino dealerships as the GMC Buick folks scheduled the appointment with the Chevrolet folks. Thanks Kat. Jim Alonzo

The problem didn't seem bad the first time. But the 2nd, 3rd, 4th, & 5th time in 2 months & $3,000…read morelater, taught us Manginos repairs ALWAYS triggered another repair in the same area. (and believe it or not--was charged for repairs they caused from previous work). Coincidence? When we left it with them last time they didn't return our calls trying to keep apprised of the status after a 2 week wait. We always had to call and when we finally got the service manager on the phone day 8 he said they hadn't looked at it to diagnose it yet! Received it back the 5th and last time and yes-- another repair needed immediately. It was confirmed by a few other garages that the last repair they did definitely was caused by their improper repair the previous time. Dominoes effect! Never going back & never buying another General Motors car. This advice--from 3 shop pro mechanics & 2 other car dealers. If you want a safe vehicle and good service, and a vehicle that works, look elsewhere.

The owner and Kris were a pleasure to work with. They went out of their way to get my…read moregranddaughter in the vehicle she picked to buy for college. We had driven 125 miles to get there and needed to get the deal done in one afternoon so as not to need to drive up again. Kris "GOT IT DONE". Amelia is enjoying its use at college. Steve A.

This is a unique situation, so I'll keep it straightforward…read more When the customer picked up her vehicle, she immediately expressed dissatisfaction with the cleanliness, despite the vehicle having been professionally detailed. Her concern was that when the rear hatch was open, rain runoff marks could be seen along the sides. To address this, we provided her with money to have the vehicle detailed at a shop of her choosing. # Response to this part When we went to pick up the Vehicle it was not cleaned when we opened the hatch the pollen was still there from when the vehicle was looked at. (if it was professionally cleaned it would not have been there, I have purchased vehicles that have been professionally cleaned.) It was not rain run off per what is being said. There was another person with me that saw this Jeff did provide money taken off so I could get it cleaned. If I took it some place it was more than what was offered because most shops would be over what was offered. Despite this, each subsequent interaction involved continued complaints about cleanliness. During this time, she also made insulting remarks toward two of our employees and myself, the owner. # I gave Jeff a lot of credit for trying to make things right since when we wanted to pick up the vehicle the paperwork was not done and we had to wait for the salesperson to go to Motor vehicles and get it done. I don't recall making insulting remarks about the employees or the owner. Jeff was given a lot of credit for things. The only time a remark was made was when something was said about the salesperson that sold the PWI warranty I felt he was rude when I called and asked a question. Approximately six months later, she experienced an issue with the SUV that was clearly outside of warranty. Even so, we offered to repair it at our cost as a goodwill gesture. The following day, after we made this offer, she posted a one-star Yelp review. When I contacted her to ask about it, she stated that she did not intend to create a Yelp account, write a lengthy one-star review, and post it, claiming it was an accident. The review did not use her name but did include the VIN of her Explorer, which made it easy to identify the source. # Jeff did make an offer but not the full cost of the garage that his mechanic sent us to. Jeff's head mechanic is the one that stated he was not sure of what the issue is and felt it was better for us to take it to the garage that he recommended. So, we did and they gave us a different issue than what we have got so we had 2 different opinions and what Jeff offered did not cover the cost. Plus, we had to pay two hundred dollars to get diagnosed at the garage that his mechanic sent us to for an 2nd opinion. The issue is what opinion do we go with to get it repaired if there is an offer to cover the full repair and if not correct. Then work was done that really didn't need to be done We purchased the extended warranty so that things would be covered the way it was explained while there to pick up the vehicle. The salesperson stated that this is a good warranty company and they work with the customers. The warranty does not run out till 2026 when they were called, they also stated that they were going to train their employees and the salespeople a little better since they are finding out it would be helpful. The owner of the vehicle has only put three thousand miles on it since it was purchased from that dealership. So not outside of extended warranty. Jeff the owner did make an offer but did not cover the full cost of the repair, only a portion. (And per the mechanic we had 2 different opinions as to what the issue is and cost. The computer review was on computer it was a way to vent was not supposed to be sent. was sent by error. Additionally, the vehicle had a factory recall on the window molding, which was on national backorder. To help her in the meantime, we purchased aftermarket moldings and had them professionally installed at no cost to her. She later removed them herself using what she described as a "butter knife." We replaced them once more with another aftermarket set, again at no charge, and advised her not to remove them until Ford could install the factory replacements. # The factory recall was never mentioned to me till I contacted them and stated that there is a recall on the window molding and that is was on backorder. Jeff was great as to getting aftermarket molding to but on the vehicle since the 1st set he had installed blew off that day on the highway, I had someone with me when they blew off. so, Jeff was contacted and Jeff offered to order another set since the 1st set was not ordered another set and had them installed till ford received the factory recall ones and then the vehicle was dropped off at ford to install them and have not had an issue since. I never removed them with a butter knife not sure where that came from.