I made a large purchase at Michaels at Christiana Mall yesterday. I was shocked to find they no…read morelonger offer any bags. I said to the service rep at the register, " are you kidding me"?! I realize that this is a company choice but I was still dismayed. Miranda, the "customer experience manager " was there and quickly defended the store. She said, everyone has changed to this now" . She went on to say that Walmart doesn't offer bags anymore. I have two things to say to this, I'm not at Walmart, and I don't shop Walmart. One reason is that I expect better service from other retailers. i don't expect the customer service to be so rude at Michaels but if you strive to be Walmart, keep up the lack of service and promoting incredibly rude people to manage customer service. She didn't stop muttering about how I could expect bags until I left. I would like to add that the young woman at the register was perfectly helpful and did not argue with me. She just offered the bags to purchase. Maybe she should be the customer see manager. I will gladly take my business elsewhere if this is what I have to expect.

I took a piece to be framed at Michaels with an estimated finish of two weeks. A call was promised…read morewhen the work was ready. No call came, so I went in person about two weeks after the scheduled completion date. The worker could not find my piece (payment was completed at time of order.) She called her manager, and I was promised a call on Monday, as this was a Saturday. In the meantime, she searched one more time and found the piece. The frame was completed but the work had not been mounted and was laying in the bottom of the frame. Left it to be fixed and waited for the promised call on Monday - never came. When I tried to call the store twice later in the day, the phone system kept hanging up on me. I went back on Tuesday and the piece was still not fixed. The manager was there and was able to fix it while I waited. Refund for all this trouble? $11 store credit! Apparently Michael's policy is 10% regardless of the circumstances. I do not plan to use Michaels again and would suggest anyone with a framing project to support a local business.

Love the happy hour apps and of course the oysters. Menu changes a lot with some great specials.read more

Found this little gem of a shop today and had such a great experience shopping! The women working…read morethere were both friendly and helpful as they answered all of my questions. This cool place sells essential oils, plants, crafting tools, stickers, books, and so much more. They take Apple Pay which Is even more helpful!

I did not find the supplies that I was looking for in this store today, aside from fabric glue. The…read morestore did have some neat Halloween planters and skulls, but I have too much of that already. I had to go down the road to Hobby Lobby to find some items that I needed. I am not sure that Michael's will stay in business with this store down the road.

Store associate named Becky was very helpful during checkout, informing us about a useful discount…read moreand going the extra mile to see that we had it. I will be returning! Thank you.

This store has cool things and a lot teas you can't find anywhere else, but the sales lady needs…read moresome lessons on sales. She insults you (practically called me fat) and then pushed speciality tea to "help clean you out". I bought "special" tea before and made me sick. She still pushed. I like their items, but I will not be going back due to her insults and pushiness.

This store has a fair number of weapons for sale. The cashier Dylan striked up an interesting…read moreconversation with me about firearms and how his favorite is a 6 Hour 365. After this engaging conversation, I all the more wanted to buy at least one thing from the store (I hate to go into a small store and not buy anything). Initially, I couldn´t find anything that met my particular interests. Then, I came across a Qing dynasty coin, which I happily bought. I hope this store offers more foreign currency in the future.

Bob recentley made a custom shadowbox for me of my late mother out of his home studio. He met my…read moretimeline, charged a very fair price, and the finished product was better than I had imagined. I would certainly recommend him to anyone looking to have custom work done. My only caveat is that you give him a phone call first, since he is no longer at the Kirkwood Highway address.

By far my favorite and top quality framing shop in the area. They've built multiple shadow boxes…read moreand custom framing for us.

Fantastic! Salem Art Bank not only did a terrific job of framing my 10 photographs in a timely…read morefashion, they also hand-delivered all the work to an art gallery in NYC. Above and beyond, they go the extra mile with quality in mind. I recommend them highly!

Excellent friendly service. Had two large photos framed. The staff was very helpful in picking…read moreout matting, frames, and glass selection. Took less than two weeks for both. Having copies made of old photos. Definitely recommend this business in the beautiful old bank in Salem. Check out the vault!

TERRIBLE. I would give 0 stars if I could. I work at an independent bookstore and have been trying…read moreto get in contact with whoever can help me with my account for quite some time. We ordered 10 of each map design (30 maps total) and were very excited to add these maps to our store. Upon receiving the maps, we realized they had sent us over 100 maps and charged us $108. We were told to return the maps and a refund would be mailed to us in the form of a check. A month has passed and I have tried calling them numerous times. I was hung up on once and after calling again and expressing my want to speak to a manager or owner, the gentleman told me, "I do not have time for this," and hung up on me again. Completely appalled at how a business can run like?! I still have not been able to resolve our issue.

From the owner: Custom Maps, Lamination, Framing, Ebay Sales, and Fine Art Appraisal are just a few of the many…read moreservices we offer. Maps, Globes, Toys, and Art are just some of the many products offered at Rockford Publishing.

Great Quality, extremely helpful when suggesting options, as there are lots of choices. So happy I…read moredecided to go with better quality, it makes a real difference.

From the owner: Hand made Museum quality picture frames Conservation framing…read moreArchival matting and glazing for existing frames Custom mirrors Custom canvas stretchers On location framing for oversized artwork