We were met promptly by a very friendly and professional staff and received the car we reserved…read moreimmediately. The gentleman that that took us to the lot gave us a choice of vehicles, went through the car options and set up the Bluetooth for us. Kudos to management for hiring such customer friendly staff.

Made a reservation last week. Get here to pick up my car and had to wait an additional hour and a…read morehalf to receive a car. This shit is ridiculous. Figure out the stocking issues or make Savanah airport enterprise the main enterprise in the area.

Where do I begin? Apparently, the staff at Hinesville, GA Hertz Rent-a-Car does not understand…read morewhat a reservation is, nor do they understand how to take care of Gold Plus Rewards members. When my wife entered the rental office, the manager on site, seemed befuddled when she presented her reservation information. He asked if she had just made that reservation and seemed completely uncaring when my wife explained that we established our reservation more than a month ago. With a take it or leave it attitude, he presented my wife with a car that I can only assume was used as some makeshift food truck specializing in crumbs and some weird, reddish-gray gravy (or something even worse). I will give him credit for offering to clean the car; however, his ignorance at our intended use of the car (one-way travel to JAX, which was included in the reservation information), was more than my wife could stand and she took the vehicle to get on with the other half-dozen or so tasks that she knocks out on a daily basis, since she is a total champion. I spoke to the Hertz regional office manager in Savannah, and while he was a bit more receptive to my issue, he consistently tried to talk his way out of what was most definitely a total lack of professionalism on the part of his company. I need action, not excuses Hertz! Get with the program! The impetus behind this review, was the reason the manager offered the clean the car, and why he showed her the disgusting condition it was in: It was not because he felt bad about the condition of the vehicle, but he didn't want a bad review or a complaint. That level of selfishness, in the service industry, is why I'm glad there's sites like Yelp. So thank you Yelp for helping me voice my frustration, and thank you Hinesville Hertz office manager guy for being such a selfish human being, and serving as an example of what not to do.

I absolutely would not rent a car here. Rude. Locked the door to rental office and didn't say a…read moreword to us. I asked if they were closing, he said just stepping out. After waiting 30 minutes, they come back to tell us they have no rental cars available. Terrible customer service. Go someplace else.

Don't ever count on getting a car at Budget. Don't ever count on Priceline to back you up. Even…read moreprepaid, standing in line to get my car, the number Priceline provided for when I NEEDED THEM, had a 2 hour wait. They never returned the call. Even after Panning the deal on their survey, I found myself on the phone for 2 hours 3 weeks later and Chris agent 4260427 Senior Representative and Earl 5260173 were bored and unwilling or unable to deal with Budget on this contract. In fact EARL the Supervisor was "bored" for 33 minutes before he HUNG UP ON ME......run away from PRICELINE.....I will use Travelosity because it has REAL customer service. All Earl did was repeat a number of times the address for the Senior Vice President of Customer Care @ 800 Connecticut Avenue, Norwalk, CT 06854.....but he didn't know the name of, or if there really was a Senior Vice President of Customer Care. Budget was happy to Rent the SAME car to my Partner for $221, "because we didn't have a contract she cared to honor". Budget is the cause of the PROBLEM, but PRICELINE failed on their role, feels no responsibility for the problem, and is "considering" giving me my money back 3 weeks after they failed. SCREW them BOTH......they did it to me!

I've rented a vehicle quite a few times from Shelby and Mike. Every time it has been nothing short…read moreof amazing. The most recent rental I had, I was involved in an accident where someone hit me when I was driving one of their rentals. Shelby came to the accident scene to help me within minutes and even rented me another vehicle within hours of the accident. Truly an amazing experience and wonderful customer service! Thank you for your military service and thank you for a seamless process every time!

Rene is Excellent with her customers, very professional and they do excellent…read moreand quality work on your vehicle. I've always trusted their expertise and knowledge in the repair of my vehicle more than my dealership. They put their heart into what they do. They're the best in Hinesville and reasonable. Everything is explained in detail before any work is attempted.

I been using Auto Care for 3 or 4 years now. Mrs Renae is very nice & knowle…read moredgeable of what's going on with your vehicle.. l'm always satisfied when l drop off & pick my vehicle up and the maintenance is very reasonable.

Incredibly friendly staff and very easy/quick to book and adjust. Highly recommend this service!read more

I found Palmetto Car Service via Savannah Airport's website. I booked them for pick-up at the…read moreairport to our Airbnb in Tybee Island, with an added stop at Publix, and also pick-up from our Airbnb back to the airport on our last day. Brian was super helpful with my booking and even accommodated some adjustments to pick-up timing. Our driver Roberto was fantastic! We added an additional stop at Publix to get some groceries which really helped and I was so glad to find a service that allowed extra stops. Roberto was friendly, gave us some info about the surrounding area, and made sure we were all set for each drop-off before leaving. We had no issues at all and would absolutely book with them again in the future!