Incredibly friendly staff and very easy/quick to book and adjust. Highly recommend this service!read more

I found Palmetto Car Service via Savannah Airport's website. I booked them for pick-up at the…read moreairport to our Airbnb in Tybee Island, with an added stop at Publix, and also pick-up from our Airbnb back to the airport on our last day. Brian was super helpful with my booking and even accommodated some adjustments to pick-up timing. Our driver Roberto was fantastic! We added an additional stop at Publix to get some groceries which really helped and I was so glad to find a service that allowed extra stops. Roberto was friendly, gave us some info about the surrounding area, and made sure we were all set for each drop-off before leaving. We had no issues at all and would absolutely book with them again in the future!

DO NOT use these guys! I called for a taxi from Sonesta Resort (HH Island) to Savannah…read moreInternational airport. I was told they could take me and it would cost $155 for the trip. I explained that the Taxi ride from the Airport to the Resort was only $85. The Polite Shuttle employee went on to slander that taxi service saying they must be doing something "under the table". How can this be when the Savanah Airport Information Center also told me the price would be $85. The Polite Shuttle employee wanted me to commit to the ride and pay for it in advance. This obviously wouldn't leave me time to comparison shop. I ended up taking an Uber to the airport and the cost was $81. Talk about trying to take advantage...it is six days later and I'm still disgusted!

Anthony Polite THE ABSOLUTE BEST!!!! No words to describe our drive from airport to Hilton head…read moreand back! Service to and from! I'll be sure to tell carnival to add you to payroll! Love you and wishing you all the best!

Great service. The vehicles were very clean. The driver was very professional and courteous.read more

I tried really hard to get a next-day ride from Forsyth Park to the airport but I had waited too…read morelong and everyone seemed to be booked up. I got David's number for Luxury Savannah limos. I booked a 4:30 am pickup for the next morning that was reasonably priced. I was nervous about him being late at that time of day but everything went smoothly. David's driver was on time to the minute, courteous and helpful with our bags. I would recommend

Driver was Friendly, helpful, efficient & most importantly on time! Recommend highly. Would use…read moreagain

We scheduled a pick up a day in advance for 5am with an American Airlines voucher and confirmed the…read morepick up. The taxi never showed up and they would not pick up their phones. Not very dependable

I used Savannah Shuttle & Black Car to transport 8 passengers all day in Savannah. Mr. Brandon was…read moreour driver and made our visit from Charleston extra special! He was courteous, professional, on-time, and very friendly. He engaged with our group and even provided us some historical information about Savannah. He is a great ambassador for the company and Savannah overall.

BEWARE!!! This company is not ethical! We used them for roundtrip transportation in October 2024,…read morebut made the reservations in September 2024. They charged us in full for both trips at the time we made the reservation (which is fine). Charges appeared on our credit card, which we paid in full, and we also received two payment confirmation emails from the company. A year later I received two more payment emails for the same amounts from the company. I inquired and was told that an audit showed our card was never charged. I sent them my credit card statement and payment emails. They continued to argue back and forth with me that we were never charged. They kept saying the charges were for the dates in September, but we weren't charged for the October trips. I explained that we only did one trip (to and from the airport) for which I made the reservation in September for our October travel dates and was charged in full at the time of booking in September. I also sent them the booking emails that clearly show the dates of travel. They continued to argue over email, even though I asked multiple times for a manager to call me to discuss. As a last resort, I finally had to go through the process of disputing with my credit card company, which required me to get a new credit card (new number) - such a pain and not necessary if this company had simply listened to me, reviewed the documentation thoroughly and attempted any semblance of customer service. What a complete nightmare. The total roundtrip charges to/from the airport were over $330 so we're not talking a minimal amount. Even if it wasn't a lot of money, it's the principal of attempting to charge the customer again (and under another company name mind you) for the same service that was already paid a year previously. Buyer Beware! I would never recommend this company.

They go the pick up time wrong. Driver was good. Alsos they quoted one price and tried to bill…read moreanother price

If you want an amazing customer service experience look no further!! Their coaches are clean,…read moredrivers polite, and they show up on time!