Unsafe for individuals with cognitive delays in development. They don't instruct on correct form or…read morebody awareness. They allow small children to run around the gym in and out of the area individuals are working out in.

This is a great place to workout for my son with Autism. Eric is patient and encouraging, helping…read moremy son strengthen his body and help him feel grounded. The exercises are well thought out and specifically tailored for my son. We're so grateful we found this place Thanks to our independent facilitator for self-determination..

Great gym, awesome staff and childcare…read more The only reason I give 4 stars is sometimes the equipment takes a very long time to get repaired. I still recommend this gym to anyone, especially parents

Edited to add: if you leave bad reviews on Yelp, Google etc. and give them honest feedback on their…read moresurveys, they'll cancel your membership which is what happened to our family. Apparently, they were sued by THREE counties' DAs years back, so they have a history of predatory practices, but don't take my word for it, read for yourselves: https://bakersfieldnow.com/news/local/in-shape-agrees-to-23m-settlement-with-kern-other-counties-over-consumer-practices Adj: Hazards to Health in Locker room Bond location women's locker room looks to be improving, but deep crevices and tile and grouts in bathroom showers and floors could still use more deep cleaning at least once a year, this is a very high utilization location. The showers are the same, but might've had a deep clean, we've not been here in months, but some noticeable improvements seem to be there in the women's bathroom. But the shower area floors (and the hallways leading to the showers) were soaking wet and truly a safety issue, a major slip and fall hazard which is quite concerning. No staff was seen in the women's locker room at all in the 1.5-2 hours I was there changing, then going to work out and then coming back to shower, etc. Staff at front desk was welcoming, but didn't see any staff cleaning at all, and janitorial staff (assuming there are some at this huge location) can't keep up and/or have not done a thorough job. It's always crowded here regardless of time of day and so the cleanliness is a huge issue. Dropping off the younger one to the kids' club, there was nothing really for him to do since there's no basketball hoop (kids sized or one of those portable ones filled w/sand/water in the bottom) and there's only that indoor play structure/netted cubes thing that he's outgrown, so he ended up reading while we worked out which kind of defeated the purposes for him to go exercise. In the back, there's the swimming pool which certainly is big and there several of them, people do their lap swimming here, and there's a more recreation pool too, so that's another nice feature in the warmer months and those are frequently packed. B/C of this the floor is even more wet in spring through fall months when the pools are open, so maybe more mopping up every couple of hours or for a staff to check or even just leave a mop for members to mop up the wet floor is a good idea so people don't slip and fall in the locker rooms. Overall, some slight improvements since our last visit, but can still use more consistent cleaning and upkeep.

Good gym. Has the essentials people need To get a good…read moreworkout. I go there every time I visit Elk Grove. It's an inexpensive and efficient gym. Staff is pretty friendly. Although some Of the personal Trainers think Jamba Juice is a healthy smoothy bar.

I cancelled my membership in December 2025 with my wife's account, hers was cancelled, but mine was…read morenot. I went in person again, signed a cancellation form again, but 6 months later a collection agency is contacting me. I began contacting the Elk Grove facility, May 5th and no resolution. I attempted 4 more times, but always get the same response, " A manager will be contacting me to correct the issue, but as of today, nothing. I also left a message on 916-236-3474, but the call was never returned. The corporate number of 844-927-8624 on their web site is a dead end. WOW.

The app they push said that my membership ended on a set date and would not automatically renew…read more Clear and in black and white, so I relied on that. Nonetheless, they kept charging me. I left voicemails and got no response and did so again. Matt finally called back and said that they would waive the 30-day cancellation notice period and get it taken care of, but they kept charging me. They then sent emails trying to say that's not what they meant. I'm embarrassed for this place. Terrible customer service. I was a member for a year and then had to cancel because my schedule changed. The app clearly said that the membership would end on a set date and not automatically renew. I relied on that. I should be able to rely on the info in the app that they push on me. If the membership automatically continues month-to-month--which they are now saying is the case--the app should not say that the membership ends on a set date and doesn't automatically renew.

I love this gym. The staff feels like family, the members are incredibly friendly, and apparently…read moreit's so magical that even Santa squeezes in a workout here. Ho ho ho, those gains don't deliver themselves.

Hands down Best gym in the area, if you are looking to advance your fitness goals, I recommend this…read moregym.

Trying to get a hold of anyone at this establishment is difficult…read more Make sure that you get your membership termination in writing and follow up on it. I have never had a company continue to charge me after I had terminated an account.

There is nothing comparable to Orange Theory in terms of bang for your buck--- boutique studio feel…read moreminus muscle bro vibes, super positive and diverse levels of fitness, strength + cardio, group support but individual goals, great music and community. Brooke, Nicole, and Katie are outstanding. If you are looking for something that will get you into a routine for less than the cost of a personal trainer, it's amazing.

Good group classes style classes here and flexible hours. The trainers are excellent and definitely…read morepushes you. I wish they needed were more strength training classes, otherwise I would have kept my membership. They only have 2 shower here so will be hard to try to get a workout in and get ready for work.

I use gym primarily to swim laps and take Aqua Fit classes. I love the ease of reserving lanes…read morethrough the app. There are always lanes and the pool is super! Well, there are 2 pools. One of which is kept at a warmer temp. I prefer swimming laps in cooler pool. You will love the Aqua Fit courses. Frank and Karina, the instructors, give you a great workout-- and it's fun. Everyone goes at their own pace. All welcome! Employees at desk are friendly and helpful. Highly recommend this gym.

I'm very disappointed with how this club treats its swim team members…read more Although we pay both membership fees and swim team fees, swimmers are not allowed to use club towels, spa facilities, or the adult locker room, even when children are accompanied by adults and under supervision. Meanwhile, these amenities are available to other members. This creates a clear sense of inconsistent and unfair treatment toward a specific group of paying members. What is particularly frustrating is that these rules and differences in treatment were not clearly explained at the time of joining or during the sign-up process. Members are not made aware in advance that swimmers may be treated differently or have more restricted access compared to other members. There have also been repeated instances where a female parent has entered the boys' locker room many many times, which raises additional concerns about how locker room access rules are being enforced and managed. I have raised these issues with management, but they have not been addressed in a transparent or satisfactory way. If you are considering joining with children in the swim team, I would strongly recommend asking very specific questions about facility access and how policies are applied before committing.

Lots of bugs in classroom floor where we do floor exercises such as Pilates and yoga. It's been a…read moreproblem for a few weeks now. We lay on our mats on the floor and I'm worried about bugs getting in my hair. Left the gym feeling itchy. Floors could be cleaned more regularly in the classroom too. Lots of hair and debris. It's distracting and gross to be laying on the floor reaching arms and legs out past your yoga mat sometimes and then someone's hair sticks to you. Or there's a white dusty substance on your black pants. As far as staff goes, there's been a lot of turn over the past few months. I have no idea who the new manager is now as they don't make their presence known and newer staff is not as friendly. I hear there might be an upper management problem at the corporate level. Which is why so many staff here recently left all at once. Oftentimes these corporations don't treat their employees as human and only care about the bottom dollar. It's very disappointing as a member and shows poor business ethics. Some of my favorite classes have been cancelled recently due to lack of instructors, since 4 suddenly left all at once. And the few instructors that are left have to make up the slack and seem over worked. The few remaining instructors are fabulous and the regulars love them. Shout out to Glo and Eileen!So please don't push them out too. I don't use the rest of the gym equipment much but from what it seems that part of the gym is good. Sometimes crowded and there can be wait times for popular equipment at rush hour. I'm only mentioning these things as feedback to whom it may concern in hopes they will actually do something about these issues. So that my and my fellow gym members experience gets back to the quality we were used to a few months ago. A lot of members are looking elsewhere, where there is better customer service, classes and cleanliness. There are so many options of gyms to choose from so why would we stay with 2.8 star place. Which is actually a very fair rating in my opinion.

This club has water aerobics classes, which are great. Unfortunately, their pool is freezing…read more Their heater breaks down often, and they take their time getting it fixed. Exercising in 72 degree water is not good for your muscles! They also rent out their pool to a company that does swim classes for kids. That means paying members are limited in the times they can use the pool. The employees at the front desk are not helpful at all. I will be looking for another club to join.

I just want to say, Charlie at the front desk is awesome, he made my signing up process go very…read moresmoothly.

I don't go to this gym anymore, but I used to come here on and off for a few years, and it's been…read morepretty consistent over that time. It's a decent-sized facility with a good amount of equipment, but the cleanliness is a major issue. Unfortunately, the gym is often very dirty. It's not uncommon to see bodily fluids or residue left on equipment, and many members don't seem to follow basic gym etiquette like wiping things down after use. At a certain point, it feels like the environment has gotten so unclean that people stop caring about maintaining it. One of the biggest differences compared to the gym across the street is the upkeep. Staff there are constantly cleaning--wiping down machines, vacuuming, and maintaining the restrooms. Members have gym etiquette. Here, it often feels like grime just builds up over time. The restrooms in particular can smell like mold, and there's frequently hair and debris around. Overall, while the size and equipment are decent, the lack of cleanliness and maintenance makes it hard to recommend.

Hands down, the best gym I have ever had the privilege to work with. I have spent so many years…read moretrying different workout classes at different gyms, trying to find one that really stuck with me, but so many of those classes felt impersonal and disconnected, like they see you as just another client but are not actually interested in helping you reach your goals. Not here! Coaches JB, Jojo, Kendall, and Kai all know you by name here and treat you like family from the get go. I have tried losing weight so many times in the past, to the point where I did really unhealthy things for years to try to get the number on the scale to go down. Then, a few months after I started at this gym, they proposed the challenge to lose 20 pounds in six weeks. I had never lost that much weight ever, let alone in six weeks, but given that I'd already lost 10 pounds since starting at the gym from diet and exercise, I figured it'd be worth a shot. It was HARD. A lifestyle change through and through. Going to the gym 4-5 times a week, getting 10K steps minimum a day, and eating so clean were things I was not used to. But they were with me every step of the way checking on me and my progress. And in the end, I lost 26 pounds in 6 weeks!! I've never been prouder of myself, and I am so thankful to this gym for their support. I think if there's anything that I'd change about this challenge, I would have liked for there to be another metric besides weight that could be used to track progress and constitute a "success" for the challenge. I say this because I saw some of the other people at the gym doing the challenge that were obviously losing inches all over their bodies but were still stressed out because the number on the scale was not reflecting the progress they were seeing. So maybe for future challenges, if there's a way to make it like "20 pounds or X amount of inches lost in six weeks" I think that'd be good. Just a suggestion though! All things considered, the people I spoke to that were stressed about the number were still able to push through and make it in the end. Thank you guys so much for changing my life. I appreciate it more than you know

Words will never be enough to express how much I love this gym and the staff/coaches at this gym…read more They provide customized workouts followed by customized meals to meet your body goals.