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    Services - Sauter Sullivan

    Health, injury and disability

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    7 years ago

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    Brown & Crouppen: Injury and Car Accident Lawyers - Brown & Crouppen's founders standing in the lobby of their office.

    Brown & Crouppen: Injury and Car Accident Lawyers

    (37 reviews)

    The Hill

    Today is Friday, April 4th, and I really am somewhat surprised , but finally pleased , to be able…read moreto say that I really have been acknowledged by someone in the company who is of significance to the law firm....... I appreciate that very much and others can read it , however it was the very nice phone call I received yesterday from someone at the firm who couldn't have been nicer and she explained why my case was held up by the V.A. and was still "active" so I could relax a bit for the next several months before I need another update.....I passed on my suggestions to the "big wig" who contacted me with the hope that they can improve the quality, regular timeliness, and empathy shown by those firm associates who are tasked with keeping us clients up to date every several months or so, like clockwork..... After all, I have been waiting nearly 7 years for the settlement in my case to be paid to me..........If I can, I will boost my rating up one notch thanks to hearing from the law firm....Should they actually successfully settle with me in the next 6 months or so, I will try to give them the highest rating possible, based on it being over...Thank you Andee M.

    Getting in touch with someone when you call sucks! Today (01JAN2026) it took me 20 minutes to get a…read morehuman being on the line regarding my case, and she put me on hold for 6 minutes trying to locate someone to talk to. When she came back on the line, she said Courtney would be the person to talk to and she would get me over to her voicemail because she wasn't available (AGAIN). I played this game last week! I ask the lady if they needed help or were hiring because it's obvious, they have a problem over there! She declined to answer.

    Sauter Sullivan - personal_injury - Updated May 2026

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