I got stranded by Spirit Airlines during a trip to Cancun recently and was facing a similar issue…read moreon the way back. Because I couldn't risk another canceled flight, I canceled my existing booking and called Genuine Vacation to help me get on another flight. The team there promptly found me new flight options and within a few minutes I was re-booked and on my way to the airport. I made it safe and sound thanks to their guidance and swift assistance! The best!

From the owner: Contact us to book your next vacation. We'll save you time and money.read more

I highly recommend Cadena. She has really gone above and beyond to try to help get us situated on…read morethe right ship for the right dates. My family and I have had to do quite a bit of changing our schedules around and she has truly been very patient with us. We sail in May

From the owner: Navigate the seas of travel planning with ease, as a seasoned traveler I will map out cruises and…read moreactivities that cater to your wanderlust.

Sue takes time to get to know you so she can make personalize suggestion for the best experience…read moreduring your trip. With her vast knowledge she thinks of things you may not of thought of or considers but really glad she suggested. Like the cooking class in Italy, I am so glad she suggested it. She tracks your trip and knows about flight challenges or weather problems often before you do and is already making arrangements to adjust. She takes care of all the small details so you can relax and enjoy your vacation. I highly recommend working with Sue, she goes above and beyond to what many other travel agents offer.

From the owner: Based in Grand Rapids, MI, Sphera Travel specializes in comfortable luxury travel, perfect for…read moreEmpty Nesters, retirees, families, and friends across the USA—our focus is on casual luxury, and we craft memorable vacations that foster connections. Tailor-made itineraries and river cruises blend relaxed luxury with cultural immersion, appealing to those seeking new adventures and shared experiences. Attention to detail and a personalized approach set our services apart. From exclusive river cruises to stays in the world's finest hotels, each journey is uniquely designed to reflect our clients' preferences. Sphera's ethos centers on transformative travel that forges friendships and unforgettable memories. Leveraging modern technology with a personal touch, we provide seamless planning and comprehensive support, ensuring our travelers' safety and peace of mind. Rooted in Midwestern hospitality, Sphera Travel extends its bespoke services nationwide, redefining luxury travel to connect, explore, and celebrate life's evolving chapters. Specializing in River Cruises with AMAWaterways, Avalon Waterways, Uniworld, Riviera River Cruises, Riverside, Scenic Cruises Specializing in Ocean Cruises with Celebrity, Azamara, Regent Seven Seas Cruises, Silversea, Seabourn, Explora Journeys, Ponant Group Types: Multi-Generational, Culinary, Clubs & Interests, Adventure & Expeditions, Milestone Celebrations, Joint Ventures

We have used Witte on several European trips and they have done a great job! Their group tours are…read moreabsolutely wonderful and we will continue to use them for our traveling plans.

Went on the Waterway Tour in the Netherlands and had a wonderful time. I learned so much from the…read moretour guides and our host made the travel experience less stressful.

WARNING: BED BUGS…read more We recently booked a stay at this property with high hopes for a relaxing and enjoyable work trip / family vacation. Unfortunately, our experience quickly turned into a nightmare when we discovered the presence of bed bugs in the house. This left us feeling extremely distressed, particularly because we were traveling with our infant daughter, who we feared might be exposed to these parasitical pests. Upon arrival, the property seemed pleasant, and we initially had no reason to suspect any issues. The house appeared somewhat clean and well-maintained, and the host was welcoming and accommodating. However, our perception drastically changed when we noticed bed bugs in the master suite. The moment we saw bed bugs, our first thought was the safety and well-being of our little girl. As parents, it is our utmost responsibility to provide a secure environment for our child, and discovering these parasites in the place we had chosen as our 'home away from home' left us feeling anxious and helpless. We immediately contacted the host to report the bed bud health risks to us and our infant daughter. We expected a swift response. Regrettably, the host's response was dismissive of our concerns and failed to take immediate action to address the issue. They promised the property manager would contact us Friday, and then Monday, to no avail. This unexpected turn of events disrupted our vacation plans and caused us considerable distress and inconvenience. We were forced to find alternative accommodation on short notice, incurring additional expenses not apart of our original budget. With our baby, and 8 bags we carted around Grand Rapids looking for a hotel that would take us. We felt unsafe. We had to wash our clothes multiple times in hot water and dry it on the hottest setting to try and eliminate any bed bugs that may have infested our luggage. Many of our clothes were ruined due to shrinkage. This included Lulu Lemon leggings, jeans, shirts, and sweaters. Our stroller which could not be washed, is now seen as a hazard to my child and our home. We also had to throw away our groceries for the week. The presence of bed bugs in a rental property is an egregious violation of health & safety standards, and is unacceptable for a host to provide an environment that puts guests, especially young children, at risk. We feel disgusted that we had to go through this, but even more-so that this hasn't been taken seriously for future guests by Mitten & VRBO.

From the owner: At Mitten, we help you go places. Book your next stay with…read moreMitten Housing and experience luxury accommodations with small business service.