We have used Witte on several European trips and they have done a great job! Their group tours are…read moreabsolutely wonderful and we will continue to use them for our traveling plans.

Went on the Waterway Tour in the Netherlands and had a wonderful time. I learned so much from the…read moretour guides and our host made the travel experience less stressful.

TRAVELER BEWARE!!!…read more If I could give this business a zero, I would.  Rather than book my trip as a continuous round trip, Sato (without my knowledge) booked two seperate round trip tickets; one round trip flight from Dulles to Dubai and back, and another round trip from Dubai to Crete and back to save their agency money.   On my return from Crete, a flight was delayed to Dubai causing me to ultimately miss the roundtrip flight from Dubai to Dulles.   After MANY  phone calls (Spent collectively 2hrs on perpetual hold with SatoTravel alone at $2.00 a minute with my cell phone carrier and noone ever picked up) I learned: 1)Sato booked my Dullas to Dubai round trip ticket with a domestic carrier that had relationship with the foreign carrier I was flying on and their contract renewal for this relationship was up for negotiation   2)Because the contract was under re-negotiation, both airlines were locked out if the system and unable modify my ticket to rebook me. (SATO neglected to advise me of this and knowingly booked me on flights I may have problems rebooking) 3)The only party that had access to the reservation to modify was SATO and over a 48hr period of continuous calling, was not answering their 1-800 number. As a result, I was stranded in Dubai and had to pay out of pocket $2500.00 for myself and spouse to fly from Dubai to Dulles in order to get home.  I have been working through the domestic airlines to communicate with SATO (because they dont answer their phone) and requested to be reimbursed for only the original flight ticket cost from Dubai to Dulles ($600.00) SATO Travel is claiming zero responsibility for any of this nightmare and refuses to reimburse any amount.  This company has the WORST customer service and I will make it my mission to let every person on the planet know how they ruined a second honeymoon trip for myself and spouse!

Sue takes time to get to know you so she can make personalize suggestion for the best experience…read moreduring your trip. With her vast knowledge she thinks of things you may not of thought of or considers but really glad she suggested. Like the cooking class in Italy, I am so glad she suggested it. She tracks your trip and knows about flight challenges or weather problems often before you do and is already making arrangements to adjust. She takes care of all the small details so you can relax and enjoy your vacation. I highly recommend working with Sue, she goes above and beyond to what many other travel agents offer.

From the owner: Based in Grand Rapids, MI, Sphera Travel specializes in comfortable luxury travel, perfect for…read moreEmpty Nesters, retirees, families, and friends across the USA—our focus is on casual luxury, and we craft memorable vacations that foster connections. Tailor-made itineraries and river cruises blend relaxed luxury with cultural immersion, appealing to those seeking new adventures and shared experiences. Attention to detail and a personalized approach set our services apart. From exclusive river cruises to stays in the world's finest hotels, each journey is uniquely designed to reflect our clients' preferences. Sphera's ethos centers on transformative travel that forges friendships and unforgettable memories. Leveraging modern technology with a personal touch, we provide seamless planning and comprehensive support, ensuring our travelers' safety and peace of mind. Rooted in Midwestern hospitality, Sphera Travel extends its bespoke services nationwide, redefining luxury travel to connect, explore, and celebrate life's evolving chapters. Specializing in River Cruises with AMAWaterways, Avalon Waterways, Uniworld, Riviera River Cruises, Riverside, Scenic Cruises Specializing in Ocean Cruises with Celebrity, Azamara, Regent Seven Seas Cruises, Silversea, Seabourn, Explora Journeys, Ponant Group Types: Multi-Generational, Culinary, Clubs & Interests, Adventure & Expeditions, Milestone Celebrations, Joint Ventures