The worst shopping experience I've ever had.
The sales associate -- I think her name was Judy or Jedd -- was incredibly pushy and made the entire visit uncomfortable. She followed me around the store, constantly pressuring me to make a purchase and even tried to rush me to the checkout. She repeatedly misled me about a VIP promotion, claiming I'd get a coupon I could use right away. When I asked if it applied to the lipsticks I was interested in, she said yes -- but conveniently failed to mention it was only valid on a $150 minimum purchase and limited to certain brands.
After I spent time carefully picking out items, the cashier informed me the coupon couldn't even be used on most of them. It felt like the whole thing was just a tactic to boost her commission before the end of her shift. I honestly don't understand how a major store would hire someone like that -- dishonest, aggressive, and clearly not focused on customer experience. read more