I am so glad I waited to leave a review. In retrospect, I should have known there was a reason the…read moreassociate was pushing me to leave a good review while I was still in the branch. I rented a car from this location a few months ago. A couple months later, they emailed me a bill for alleged damage. I informed them I had video proof that the car was in pristine condition upon return and provided them with video. They failed to email me clear, detailed photos showing this damage. Each time they email me a photo of the car with NO damage. I have gone back and forth with them and they are total scammers. After researching online, I am now aware this story is all too similar. I have read copious amounts of customer complaints exactly like mine. They bully customers into paying extra fees with no burden of proof. Avoid this rental company all together.

Having read some reviews previous to renting I was a bit nervous about how this experience would…read morego. Well my expectations have been exceeded. Just as an FYI Sixt is renovating their offices so understand you have to walk into a courtyard off 10 Rue de la Paix to find the location on your right hand side, fairly easy to find. We arrived around 9:30AM to get our rental car which we had reserved weeks prior. Prabin Shapkota greeted us with a great upbeat attitude. He was very informative and helped ease any anxiety we had about renting a car. I usually never get the protection or road side assistance, this was the first time I did. I didn't want to break down in a location in France with no help especially with my family in the car. The peace of mind it had was well worth it. We rented an AUDI Q5 SB 40 and it was the right decision. Most cars are very small in France and Europe and I am 6'3" which makes picking a car very difficult. This car had more room than I needed and was quite luxurious. The car had some damage to the door and a small chip on the windshield, all that was already noted on the contract. The car drove great and was a diesel, there are many fill stations on the auto routes and they all had a diesel option. Upon returning the car after hours you have to take the car to a parking garage that is just up the street. If you are looking directly at the rental location you first rented from, it is just downt] the street to the right of 10 Rue de la Paix. It is an underground parking garage on the left hand side as you enter it is very narrow so take your time. You will go to -2 floor as you drive down. When you get to the return floor you will see Orange Sixt signs on the wall to your left -as seen in the photos. Park your car and don't forget to leave your parking tag from the garage on the dash. Then you will see the elevators to your Left if you park on the wall and backed in like I did- see pictures. Then you will see a bright Orange Sixt key drop box it's impossible to miss. Then you're all set. Just wanted to give another bit of praise Prabin Shapkota for making this experience stess free and he was willing to help every step of the way.

One nice person working- he wanted to help me and was researching to get me a car. One not very…read morenice person working, did not want business, did not want to help me.

The rental experience was fast and handled very well. Car rental is expensive here in France, and…read moredriving is a completely different adventure. You definitely do not want to drive in the city of Paris, the mopeds, motorcycles, and other drivers will drive you crazy. Also make sure you get a GPS.

I have never had such a terrible customer service in my life. I rented a car in Paris to go home…read moredue to the French train strike in early April. We reserved an automatic compact car online (I do not know how to drive a stick shift car), however when I was about pick it up, THE AGENT TOLD ME that they DID NOT have any automatic cars available at all other than a Jaguar, which was 108 euro more. She also said that online reservation for an automatic car is ONLY PREFERENCE. It was confirmed with the American Express travel service though. I had no choice other than taking that expensive car. When I was looking for that Jaguar in the parking lot I saw several automatic cars sitting being ready to be rented. I was rushing so didn't bother to go back to the agent. Later I sent an email to their customer service asking why some automatic cars were sitting in the parking lot when I was told nothing else was available but a luxurious car. Their respond was horrible...they basically told me I was a liar: "We have contacted the branch manager who informed us that an automatic car from the category that you booked was available. As a matter of fact an Alfa Giulietta Automatic was proposed to you, but you decided to leave with a Jaguar XF for 108 extra euros. Inn this way, we confirm you that this invoice is correct". In their second email response, they said" We just checked again with the branch manager who confirmed us that they proposed you the Alfa Giulietta but IT WAS TOO SMALL FOR YOU. Then you accepted to take a bigger car for 108 euros". YOU DID NOT OFFERE ME THAT CAR, the size was never a issue for me, and I was forced to take that Jaguar since I DO NOT DRIVE stick shift car. Do not rent a car from this company.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

Before renting from Sixt, do a Google search of "Sixt Deception." You will see how Sixt uses…read moredeceptive practices to charge customers for bogus damages. We walked through an inspection of the car before and after the rental with an employee. Scratches were noted on a rental agreement before our rental and upon the return, the employee said it was good. Three weeks later, we got an email that AI "picked up something" in the same area as the noted scratches upon our return. We have asked for photos (other than grainy AI images), a dated AI scan for the day we picked it up, but we have had no response other than we owe them money. Since we picked up the car at a different location than Orly, I don't believe they have a before AI image and they are trying to scam us. This is disappointing, because Sixt was recommended to us, but we will no longer be using their services.

Stay away. Criminal-like behavior. I rented two vehicles and they only had one for me. They still…read morecharged me for two. I've spent literally dozens of hours trying to remove the charges. They are either utterly incompetent or completely criminal. Or, perhaps, both. Just rent elsewhere. Anywhere else. Oh, and the one vehicle I did rent, they claimed a hub cap was scratched (not only did I not hit, graze, or otherwise cause any damage, but they didn't tell me there was an issue at car return nor have they presented me with any evidence of damage other than charging my credit card €210). Hands down the worst rental car experience of my life.

No customer service attitude at al!! Their Louvre Carrousel…read moreis my favorite, but closed for renovation. I was sent to Porte Maillot branch. Terrible attitude - Immediately cancelled my reservation and booked for another branch.

I rent a Volvo suv from Aug 1st to Aug 5th. when return the car to the company, they charged…read moreoutrageous fee for a minor scratch on door that was on the car, not caused by me. And another very expensive fee for a lower side door scratch. For this one time repair, they are twice $549 for loss of use that doesn't make sense. Doesn't the company only need one time repair for the scratch? Why charge twice? It is ridiculous!

J'ai loué une petite voiture (Fiat 500) en 2022, pour 1 mois, puis en 2023....je suis entièrement…read moresatisfait de cette expérience; je verrai cette année (2024) car suite aux changements radicaux chez Carlili, qui est désormais en partenariat avec une boite internationale......suspense!

Rented a bmw sedan thru Carlili and would rent with them again. They dropped the car off right on…read moretime, had a location tracker on the car as it got close and made my departure from downtown Paris easy. Drop off was easy too. I hadn't planned properly for traffic and was able to shift my arrival time back online and they picked up the car in another downtown Paris spot (be sure to do so far enough ahead of time, I did it 2 hrs before per their instructions). No conventional rental car process, happy customer!

FIVE STAR You'll get…read moreservice here which goes "above and beyond" and HAS been CONSISTENTLY exceptional for us well over 10 years. We travel to France every year and their service is why we continue to keep coming back here! Im glad YELP exists...so that others may know what great experience helpfulness and friendly place we highly recommended to you. You don't get the run around, you get action, affordable and immediate assistance with their services. We highly recommend!!!