Es la segunda cita que e tenido con ellos en esta dirección y las dos veces tanto la recepcionista,…read moreel equipo de salud que están ayudando al medico e incluso el mismo médico han sido muy amables, respetuosos y lo mejor de todo en tu idioma eso me dio seguridad al hacer preguntas y estas fueron respondidas de una manera clara , Gracias a todos!!!

I rarely post negative reviews about medical professionals unless their practices are grossly…read moreincompetent or unconscionable. Unfortunately, my recent experience with Dr Eslani at American Eye Associates in National City fall into this level. Here's what happened: My Glaucoma condition was under control when I had my eye examined by my ophthalmologist in San Francisco Bay in late January. I was instructed to see a Glaucoma specialist to monitor my condition, however. So I made an appointment to see Dr. Eslani. On my first 50-minute visit at this office in July, my eyes were examined only by the staff technicians but not by Dr. Eslani, and I was told to come back another time for a thorough exam. However, this office had issues clarifying my insurance authorization status, and was unable to schedule my appointment till November 5. When I went in, three different assistants measured various aspects of eyes inserting the numbing drops into my eyes three times during these exams before they finally got to the field vision test. The staff member who set this FV testing system was unable to set it up properly, and moved me and the system every time I squinted. Then they finally dilated my eyes at 4:10 pm, which disabled me to drive home in the dark. Ten minutes later, Dr. Eslani finally looked into my eyes, but only shined the light in a few directions and not as thoroughly as other ophthalmologists have done in the past. Around 4:30 pm, Dr. Eslani comes back to the office where I was waiting, and said that he has bad news for me. He proceeded to tell me I am going blind and that the only hope is to start receiving his laser treatment periodically without any guarantee of improvement. Then he filled the prescription for a $90/bottle eye drop even with my Medicare coverage. His staff scheduled a follow up visit for December 3. Desperate and shocked, I had to arrange for a $60 ride back home because I could not drive with my dilated eyes in the dark. Somehow, I felt Dr. Eslani's diagnosis was incorrect. To get a second opinion, I made an appointment with the well respected Glaucoma specialist at UCSD who was able to see me on December 3. She and her competent assistant thoroughly examined my eyes which only took 20 minutes if not less without any 'numbing drops'. Then the doctor told me that my eyes are fine with good pressure readings. The only thing she recommended was a quick YAG capsulotomy procedure to remove the slight cloudiness in my left eye. If you need your eyes examined for Glaucoma, by all means, avoid Dr. Eslani and American Eye Associates.

Dr. Patel & his associates were great. Very friendly staff & even while they're busy, made sure…read morethings were good. Prentice, the optician, was great. He was friendly & made sure that picking out glasses were as easy as picking out an outfit to wear.

customer service needs to be improved. You have an associate who works for your company who is very…read morevague, dismissive and short temperate and rude. Her name is Jo

I love going to Dr. VIhn. He has such an awesome way he treats me. Not as just a patient, but as…read morea human being.

Dr Hudson is caring and skilled. His staff is competent and well trained…read more My only criticism is their demeanor. They need to be more personal and courteous.

I've been going to this eye clinic for years. Dr Mendoza and the team are great! The customer…read moreservice is top-notch, and I always leave highly impressed with the excellent service I receive. The same can be said when I've made calls to schedule an appointment, make payment for contacts, etc. Also, one of the coolest pictures I have is from when Dr Mendoza took a picture of my eye. Definitely one of my favorites.

Better front desk staff!!! The Dr is a sweetheart, but his staff is horrible and rude!…read more Front desk staff does not know what they were doing. I got told I needed a referral when my insurance has never required a prior authorization. I called my insurance and confirmed and they agreed with me that I don't need a referral/prior authorization. I called them back and they scheduled my appointment 2 weeks out. The day of the appointment I got called 20 mins before during their lunch time and they left a VM canceling my appointment because of not having a referral. I immediately called back within 2 mins of them leaving me the voicemail and no response because they were on lunch. I left a VM requesting to speak to their manager and never received a call back. Very unprofessional the way the handled the situation. Never again!

Been coming here since a teen. Always informative, kind & professional. Don't hesitate to book an…read moreappointment. I use VSP insurance.

We've been going to this place for 2 years now, Dr Greg is thorough with everything, he explains…read moreall the things that he do and always made sure we understand everything. Receptionists are also super helpful, friendly and easy to talk to. Highly recommended!

I was a little apprehensive about having cataract surgery at first because I thought my eyesight…read morewas OK. Well, after having Dr. Handler correct my vision, I can say my world has changed and everything looks so much better. Colors don't even seem real. Everything came out perfect and I highly recommend Dr. Handler and her team. Thank you so much !

Greatful to have found this Amazing Dr Dr Handler is one…read moresmart lady. Love her demeanor and staff ! always on time love that ! She was able to help me tremendously and improve my eyesight 50% I highly recommend her . Thank you doctor you're one in a billion!!!. Liszette Fietsch Peach

I'm searching for results and not how long it took waiting for the doctors. These people need to…read moreknow what a review is about. Did the cataract surgery go well or not? What there questionable results that you didn't like! Here an example of a proper review. My sister went for a surgery that resulted in her seeing worse that before surgery. She claims to see world because the of the doctors bad experience performing such. He eye sometimes bleeds between the lens and the cornea. In other words, the doctor who operated screwed up her right eye." This is a proper review and the purpose of communicating with the people who want to know if they are trustworthy or not! I saw a review about this doctor that gave him praise and went on and on about what a great surgen he is. This review was done by the clinic and not by a real patient. They used terminology not used by a normal reviewer. So, it was an "inside job". This is common to do this by people that get bad reviews all the time because they suck and this will maybe make believers of the naive and innocent people. By the way, the example above is a real case and not made up. My sister's eyesight is permanently fked up, thanks to this quack

Pick another place other than this one. You can never get these people on the actual line. IF YOU…read moreDO it will take a good 20 mins or so just to make an appointment. AWFUL!

These are outstanding people they have made my glasses now for several years and they're…read moreunbelievable at what they do and how they do it I'm very honored to have my glasses made by this business thank you again

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

If I could, I would not even give a rating of 1. I feel scammed. I kept being charged for phone…read morecalls that had nothing to do with legitimate medical services. First time I called was to confirm that my request for blood tests were preventive (which they're not and the lab charged me based on doctor's orders) and they charged me for it. Second time I called was to dispute the charges and me expressing that I can no longer continue my visits with them until everything is fixed and they charged me for it. Please beware. My experience has been traumatizing.

Every time I took my grandma for an appointment, even though she had the very first time slot,…read moreTrimor would show up 45 mins to an hour late. My father-in-law took my grandma in to get her ears checked because she was completely deaf. Trimor didn't say a word when she was examining her ears other than that she needed a hearing aid and she'd call us about more info. After waiting for months of no info or call back, my father-in-law took her to a different doctor. He told my father-in-law that there was just wax buildup and cleaned it out that day. After 6 mos of being deaf, my grandma can finally hear. I seriously have no idea how this woman still has her license. She clearly has no idea what she's doing.