1. Sarah's House

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    Pasadena, TX

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    Sarah's House

    1.6 (7 reviews)
    Open • Open 24 hours

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    4 years ago

    Helpful 2
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    2 years ago

    Helpful 1
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    1 year ago

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    2 years ago

    Idk if this place is racist are what because everytime I call they say they packed full all the time and I am homeless with my kids

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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 0
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    5 years ago

    Helpful 1
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    Cy-Fair Helping Hands

    Cy-Fair Helping Hands

    (4 reviews)

    I am a volunteer for Sunday's community meal. This is an outstanding charity that assists many…read morehomeless people. I highly recommend Helping Hands for people looking for volunteer roles.

    I have only been going to this place for about 2 months at first everything seemed great I got the…read morehelp that I need it especially when it comes to mail being homeless getting your mail is tough so I go in I meet the director Randi Lewis at first I thought she was a good person with a good heart well people can easily be the wolf in sheep's clothing and I found that out very quickly with this director I'm currently on disability SSDI and SSI well I needed a new mailing address and she was willing to help me out of course having everything I already had insurance food stamps and everything else I didn't really need to do any of their programs and she knew this well as time went by I have noticed that these volunteers seem to lack normal human traits not being professional but being human if you're going to volunteer to help people then at least be human enough to introduce yourself to people instead of walking around like a bunch of retards the way these people act but that's besides the point I gave Randi my opinion about my experience and I guess she didn't take it very well being a director she should be biased when it comes to complaints and giving ideas I thought everything was great this woman claims that she's a friend to me when I don't even know her at all she doesn't talk to me perfect example yesterday I come out of my Uber there she was she didn't even look at me she didn't even greet me which is fine by me I don't have time for fake people well yesterday I lost my mailing address because she can't force me to join the programs and started using my mail as leverage against me for not joining the programs which is okay I have proof of everything that I say to begin with I will be making complaints to every entity that has to do with this homeless organization I highly advise that if you need help do not come here these people are highly retarded very unhelpful and they only care about one thing getting your signature so they can get money for a tax write-off I got plenty of proof of everything so I'm not worried about what these idiots have to say about me

    PURPLE HEART

    PURPLE HEART

    (5 reviews)

    First, my apologies to Sharonda S., I cant imagine losing my mom, then someone making my situation…read moreworse by Not keeping their word. This place needs to be shut down and reported! No One should receive money for poor service and NOT doing their jobs. I almost feel like it's my duty to make sure they no longer have donations, charitable events, and/or sponsors Ever Again. Last night was the second time I used DonateStuff/Purple Heart, only to see my items still on my lawn the next morning. The first time, I was in an apartment and guaranteed by someone on the phone that someone would "show". They did NOT show and I received a FINE from my apartment complex. I contact someone higher up and cannot think of the contact information and they resolved the situation immediately the next morning. That is the reason why, I gave them another chance BUT now I do not think anyone deserves a job or profit over there. It is using people whom actually been through something (Vets,Lupus, high risk children, etc) as a pawn and making a profit WITHOUT helping and providing for them. It's NO WAY, the way this is ran, they're actually giving to the Organizations and I wholeheartedly believe that. And I ONLY donate quality items... I am done.

    I called Purple Heart/donatestuff (Houston) to schedule a pickup. Long story short, I labeled all…read moreboxes and put all of the items on the porch before 7:00 as instructed. I called around 5 pm because no one came. They said they didnt have a code to enter the gate. (which they didn't need because its manned 24 hours AND they could have called if they did in fact come by) I rescheduled for the next morning. I informed them that I had ALOT of boxes. I moved them back inside and out the next morning. The truck arrives around 4pm. The driver gets out and proceeds to let me know he cannot pick up all these boxes and I will need to call and reschedule a pick up for items he can't load. I explained that I informed the office on a couple occasions that there were ALOT of boxes. He said it's their problem in the office and it happens all the time. His attitude from the time he arrived was grumpy and rude. He then proceeds to put a couple boxes on the back of his truck, climbs up and throws the boxes to the front of his truck! I heard glass breaking and I'm pretty sure most of the items were damaged! These items were not junk and were in perfect condition. We were moving and I was downsizing in a lot of areas. So I started putting the rest of the boxes in the garage so he could leave. I was shocked and I will not be calling them in the future. I called because I have a son that was in the army and I wanted to offer support to their cause. These items could have helped several families. Needless to say I did not call them to reschedule the pick up. I did use another company and they were courteous and happy to assist.

    Sarah's House - homelessshelters - Updated October 2026

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