I had the best experience in my first colonoscopy! Staff was friendly, professional and busy! I was…read morelate! My fault. They still took me. Be there an hour before your procedure, they tell you that but I didn't. No I'm not posting a pic

I'm very disappointed with the scheduling/customer service experience my mother has had with this…read moreoffice. Her provider recently sent a referral for a colonoscopy. Since she is a new patient, she is not yet set up in the patient portal, so she has had to call the office to schedule her appointment. She has tried every day for the past week to reach someone. She has spent long periods of time on hold and even requested a callback when prompted by the recording, but no one ever called her back. As I write this review, I have personally been on hold for over two hours. The recording originally stated that the estimated wait time was approximately 60 minutes. I completely understand that the office may be extremely busy, but waiting more than two hours and not receiving a promised callback is extremely frustrating and, in my opinion, unacceptable. I want to be clear that this review is not a reflection of the providers. My husband has been a patient here for many years and has seen both a provider and PA, and we have always been very happy with their care. They have been wonderful, professional, and caring. My concern is specifically with the customer service representatives, scheduling process, callback system, and excessive hold times. I hope the office will take this feedback seriously and address these issues so patients can actually reach someone when they need to schedule care. For that reason, I am giving 1 star for the scheduling/customer service experience, not for the quality of the providers.

We love Dr. Martz and the girls at ABQ Health Partners. Our little one has been too several well…read morebaby appointments. I normally don't have problems getting a same-day appointment if I call in the morning and talking with a nurse sets my mommy-mind at ease if I can't get in for an appointment. The doctor is always on time and We don't have to wait long which is very important when you're sitting in a waiting from full of sick kids with a baby.

I always have such an amazing experience here at abq health partner's pediatrics on Gibson..My…read morechildren have been coming to the same doctor since they were born..Dr. Pamela Chapman is one of the best pediatric doctors here in Albuquerque new Mexico,she is so kind to my children she always makes them feel welcome and comfortable..The nurses and staff here are so amazing and friendly and helpful..

Dr Holman is a very kind easy to talk to Doctor. His vast knowledge makes it easy to understand…read morehim. UNM I believe only has him there in Sandoval one or two days a week. The wait for a Colonoscopy is over a year there. The staff surrounding him are really quite nice and the Student that I saw was super kind and really listened in detail to my long history and made me feel very comfortiable. Dr Holman gets 5 Stars because the backup for a procedure isn't his fault, it's the lack of new Doctors coming into the Profession here. I was placed with him because they called to change my appointment that I had with someone else and it was going to be next year and I just couldn't wait.

I'm in my late sixties and I finally got my 1st Colonoscopy (almost a big mistake for waiting so…read morelong) and boy am I glad I did. They found and removed Three(3) polyps which prevented some serious future issues. Dr Daniel Bujanda and his team could not have made this experience any better, from start to finish they were nothing but polite, knowledgable and professional and having this done is a big relief. This was a very quick & simple process and I strongly recommend that if you haven't already gotten a Colonoscopy, Get-it-Done !!!

The waiting room is made hideous by a "mandatory" loud television on some channel that runs…read moreconstant ads and laugh tracks and other irritating content. Apparently this is "because of HIPAA to keep people from overhearing things". They've seemingly never heard of white noise maskers or even just music. They do have a "quiet room" that only accommodates one person at a time so the odds of being able to use it at this very busy practice are poor at best. Since they demand that patients' drivers remain in the building throughout the procedure you can count on a long miserable noisy ordeal that will leave you in a bad mood and unable to objectively assess the quality of the professionals' work as well as the experience in general.

I came to Michael Baten MD with a problem that was difficult to pinpoint, and very strange-seeming…read moresymptoms. I had already seen an internist, a cardiologist and a gastroenterologist, and at the point I came to Baten's office it seemed very likely that my problem was neurological. Baten ordered a couple tests and then told me he couldn't help me. He even told me that I should go back to my cardiologist to get help. A friend then recommended a neurologist at PHS and that doctor ran the correct test which identified the medical problem plaguing me. Of course it was something that Baten should have caught, but he gave up on me. Unfortunately I wasted a couple months with Baten. Aside from his failings at practicing medicine, he's continually running late and is very disorganized. I would stay far, far away from this guy if you have anything more complex than a common cold.

A specialist in sleep problems and sleep disorders. Diagnosis and treatment.read more

TO: TANYA BRNDZIA Deeply Disappointed by Lack of Compassion…read moreand Professionalism I brought my daughter in to be seen, and while she initially did well--greeting staff and sitting calmly--that shifted the moment the NP approached her. My daughter is autistic and, like many neurodivergent children, can become overwhelmed with unfamiliar or abrupt interactions. Instead of approaching the situation with patience or understanding, the doctor said, "If you can't control your child, I don't have time." Let me be clear: 1. My daughter has special needs, and regulating a child like her takes time and skill--not impatience and judgment. 2. There's a reason these appointments are scheduled--to meet the patient where they are and provide care accordingly. 3. The comment was not only unprofessional, but extremely insensitive, especially coming from someone who chose a career in providing care To others. TRULY DISAPPOINTED & DISGUSTED.

don't come here. They don't care. They just want to send you on their way. I had went in because…read morebecause I was experiencing flu/covid symptoms, I got tested &' was negative for both of them. They told me I had a simple cold &' i should be able to go back to work. Well two days comes by i go to work i have another fever. So i go back tell them I was feeling worse &' I got tested again. I waited for 2 &' A HALF hours just for them to tell me they don't know what's wrong with me, so they gave me a Throat culture &' i wasn't supposed to receive the test results until Friday supposedly. they sent me home with nothing &' just told me to take ibuprofen &' tylenol. I couldn't wait till friday so I had went somewhere else to get checked &' turns out I had MULTIPLE things wrong with me including pneumonia. Friday passed &' Next care never gave me my tests results. The doctors here suck.

Had no choice but to use while in the hospital. I have 2 medical insurances. RAA is a contracted…read moreprovider with both. Insurance 1 shows the negotiated rate with a balance due. THEN insurance 2 showed a negotiated rate with FULL payment. Zero remained due since RAA is a contracted servicer. THEN Radiology 'forgot' they were paid by insurance 2 (no credit on their billing, which they sent to collection. Amount due - zero, and if they had taken the time to reconcile their records, they could have saved us all a lot of trouble.

My gastroenterologist doctor wrote an order for an MRI of the abdomen and a MRCP. This facility's…read moreMRI Team Lead, not a radiologist, said I cannot have both at the facility because Radiology Associates says they are the same exam. I can only do an MRCP. Interesting because they are not the same, even googling it tells me that. That is fine, I am going elsewhere and would not recommend a facility that thinks they have the authority to change my doctor's orders. Pretty scary place!