As first-time homebuyers, we were naturally nervous about the process, but Lance made it an…read moreabsolute breeze. From our first meeting, he was incredibly patient and took the time to explain the end-to-end process in detail, ensuring we knew exactly what to expect and when. What we appreciated most was how he truly listened to our 'wants vs. needs' and remained extremely attentive throughout the entire search. He wasn't just trying to make a sale; he consistently gave his honest, expert opinion on every home we toured. If you want a realtor who is transparent, knowledgeable, and genuinely has your best interests at heart, look no further than Lance!

Lauren did a great job guiding through the process of finding an apartment! Most importantly, she…read morewent above and beyond and would often make tour requests and answer my questions outside of work hours, putting 100% effort in at all times!

I've been working with Jane Ehlert for several years now, and she continues to exceed my…read moreexpectations every time. Most recently, she helped me secure amazing new tenants in just one weekend! Jane provided great recommendations on what to fix and update to get faster results, and she was right on point. She's incredibly professional, responsive, and an absolute pleasure to work with. I trust her judgment completely and truly appreciate her dedication. If you're looking for someone who knows the market and gets results quickly, Jane is the one!

No. I drove 2 hours, cleaned, etc. the Broker Judy did not even show. Do not use them. She never…read morecalled. Just stood me up. Cindy referred her to me.

Kit and Ashley were absolutely amazing in helping us to purchase an apartment for our son. We are…read morefrom Texas and were not able to attend much in person. From start to finish they helped us through the process. They did virtual tours with us, walked us through every step of the process (which differs from state to state), helped with recommendations for each step, were available for inspections and basically anything we needed. I would highly recommended them for your needs in the Chicago area as you will not be disappointed.

They really understand the Chicago market and know what strategies work best in every situation,…read morewhether selling, buying, or renting. We were guided through the selling process with great advice on updates and connections to get them done quickly. They also handled negotiations on our new home with our best interests in mind. The whole team was knowledgeable, supportive, and truly client-focused.

I recently sold a condominium in Chicago. What made the listing and sale difficult was that I don't…read morelive in Chicago. I live in Los Angeles. Tiffany and her team made the process painless. She offered expert guidance in pricing the listing and negotiating with buyers. Tiffany and her team were prompt, professional, detailed and made sure the process went without a glitch. I have purchased and sold many properties before and have a lot of experience with agents and brokers. Tiffany's team is first class. They will go beyond to help complete the purchase at the best price possible. If ever I am doing a real estate transaction in the Chicago area, I would use their team over and over again.

We are looking for a agent to rent an apartment and I cannot say if Tiffany is any good at finding…read moreapartments, but I can say she cannot return calls well. So we went with another sgent.

Overall, primarily influenced by the outcome of our search / purchase (the most important measure),…read morewe were very dissatisfied with the overall service from Pam and Wendy. Pam and Wendy did give us a significant amount of their time and energy over the months it took us to complete the purchase of our new home, which was greatly appreciated. That being said, due to circumstances that could and should have been avoided, we now find ourselves in a discouraging and extremely costly situation as we work through several issues that should have been identified through the home search, due diligence and inspection. We trusted the inspector Pam and Wendy recommended to us would be thorough with a critical focus on protecting us from major issues - this was clearly not the case, and the shortcomings of the inspection and related negotiations have left us having to pay tens of thousands of dollars out-of-pocket to remedy. On a related note, the 'experts' Pam and Wendy recommended during the inspection/attorney review period were equally poor, particularly a roofer that gave us an estimate for repairs that we now know was 95%+ underestimated (as proven by four subsequent estimates for the same work), and gave us a false sense of security in terms of what we had ahead of us. Maybe the most unsettling part of the experience in hindsight (which should have raised our flags in the moment) was when Pam and Wendy clearly put the best interest of the sellers ahead of ours (their client) in the context of pressuring us to sign the deal on a condensed timeline so the sellers would not have to relist the property. Finally, neither Pam nor Wendy made themselves or a legal representative available to represent us in person during our closing, and did not give us a heads up that we would be there alone, leaving us with a fairly sour taste on what should have been a celebratory day. Overall, as we continue to work through issues daily and try to recoup our losses, we do not feel our best interests were prioritized and feel the advice from Pam, Wendy and their recommended subject experts was critically underwhelming and insufficient.

From the moment we met with Pam and Wendy we knew we were in great hands. My husband and I were in…read morethe process of trying to decipher whether or not we wanted to take on a big project, or something more turnkey. Pam and Wendy differentiated themselves from the beginning because they knew the estimated costs of various projects, and where we would get a significant return on investment should we decide to sell our home in the future. We truly felt that they had our best interests in mind, and were always available to consult on various ideas. When we heard about a home coming on the market in Evanston, Pam did not hesitate to reach out to her contacts and ensure that we were the first people to get into see. Once we knew this was the home for us, Pam and Wendy knew how to navigate the negotiations with multiple offers, and her competitive yet sensible drive kept us calm and focused throughout the stressful process of buying a home in a pandemic. After the house was ours, Pam and Wendy's work did not end. They connected us with their favorite vendors for roofing, carpeting, lighting and more. They ensured we were connected with the best lawyer and loan-officer and were on-call to help us navigate several unforeseen circumstances throughout the process. We truly feel that our "forever home" today, would not have been ours without this incredible team of professionals assisting us throughout the process. We can't recommend them enough!

Amy and Howard are absolutely fantastic and would highly recommend them to anyone looking to buy or…read moresell their home. They are incredibly professional, knowledgeable and responsive. They made the entire process painless and guided me through every step. After the sale of my property my real estate lawyer said to me "I don't know how you found them but they have been an absolute pleasure to work with."

This is my second time working with Amy and she has ben nothing but PHENOMENAL. I would definitely…read morework with Amy again. She is very responsive and works hard and even works on the weekend.

Jackie helped me on my house hunting journey for quite a few years. Even though I was picky, had a…read moretight budget, and basically took forever to select the right home, she was always patient with me and had a great attitude throughout the process. I am so grateful to have found Jackie to help me find a great place in Evanston Illinois!

I have known Jackie at a distance for years and admired her business sense and integrity. She was…read morenever my agent as I had a good friend who was 'my' realtor, but Jackie was the agent representing the buyer when I sold my house a decade ago, and she did a great job for them. Just now I reached out to her for help assessing the value of a house I am considering buying and she responded immediately with an extremely helpful analysis and gave good advice and insights. She knows the market upside down, is smart and good natured and I can't imagine you could do any better than having her in your corner. Thanks Jackie!

We had such a great experience working with Mike and his team. Moving my family from Canada to…read moreChicago was very stressful and adding buying a home. But Mike was awesome, he worked diligently on finding us our dream home. His experience and valuable knowledge on neighborhoods was extremely helpful. He made the entire experience enjoyable and we are so happy in our "dream home". Thank you Mike for all your help. Ash P.

Mike and Lena sold our house in Evanston and amazed us every step of the way. They were…read moreprofessional and marketed our house in the most beautiful way. The Thomas team worked tirelessly to pre-market our house, get with their connections, and this resulted in multiple offers. We made a nice profit on our house, and, although it all seemed so daunting at the time, it was well worth it. They guided us through it all and were there for us whenever we needed them for reassurance. I could not recommend them more. They are hard workers and I felt secure with our biggest asset in their hands. If you're reading this, Mike and Lena, thank you so much. You might not realize it, but you changed our lives.

I am moving to Chicago and blanketed a ton of realtors and Yelp Requests for a rental. Even though…read moreI didn't use Catherine because she doesn't do rentals, she took the time to answer my request, give me some general info on the market, and welcome me to town with great detail and care. True professionalism!

I've known Catherine for years, and after I worked with a relative on a previous home purchase and…read moreit did not go well, I knew I would ask Catherine to be my realtor the next time. And I'm SO GLAD I did! She recently handled both my home sale and new home purchase and I was wow'd by her patience, deep knowledge of the Chicago real estate landscape, and her relationships. Between knowing the listing agents when I was looking and the buyer's agent when I was selling, negotiations and closings were a breeze. I will not work with another realtor again!

So I've been working with Yvonne from Wesley Realty Group for going on 3 years now (just renewed…read morethe lease for the third time). I must say that I've had a great experience so far. I have to confess that I moved into one of their buildings as a first time renter and had no idea what to expect. It was intimidating and scary at first, but Wesley took a chance on me the same way I took a chance with them. There were a few issues at first, just like any apartment I assume, but what really impressed me was the speed with which Wesley responded. Additionally, the maintenance man, Elmo (nickname), has been extremely accommodating, responsive, and resourceful in helping me resolve the few issues I had. He is also an incredibly nice person. Yvonne has always made communication easy, especially as it relates to renewing the lease and special requests/questions that required her immediate attention. My wife and I have been pleased with our apartment and the overall experience so much that we intend to stay with Wesley Realty Group in the future as our family expands. I'd highly recommend them for both the experienced and first time renter. If its possible try to connect with Yvonne. She is very nice and professional and will definitely provide great service.

I'm not sure what the difference is between North Shore Apartments and Condos and Wesley Realty…read moreGroup is, but they're next door to each other. North Shore Apartments have two men named Eric and Andy that seem to mostly do apartments with Wesley Realty Group which is next door. Eric at NSAaC told me to write a move-in fee check for Wesley Realty before we were even approved. He said "I wouldn't even tell you to write that check unless I was sure you'd be approved." The next day, he sent me a text that said there were no property owners that would work with us along with a picture of that check scribbled out with "VOID" written on it. I didn't trust that was what happened so I contacted my bank to make sure. This process is highly misleading and I should have known that being asked to write a check without a firm approval was a major red flag. Having read other reviews of NSAaC and Wesley since then, I'm glad we didn't get the apartment. A couple weeks after the rude and unprofessional treatment by this outfit, we secured an apartment with another major management firm and I have no complaints about that firm at all. The one we rent from now is "Johnny on the spot" about building upkeep and didn't make false promises or treat us like trash or ask for checks for a place we were not going to get. It's good to know that there are still businesses that work with good people.