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    Sarafian Norman, DDS

    5.0 (2 reviews)

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    ABC Kids Dental Group - My kids playing with their robot Robin in the reception area.

    ABC Kids Dental Group

    4.4(138 reviews)
    3.9 mi•Granada Hills

    Love coming to this office, it's clean and the staff are friendly and amazing. The wait is not that…read morelong and they are really patient with my child.

    Extremely Disappointed with the Scheduling…read more This is not the first time we've experienced overbooked appointments at ABC Kids Dental Group, and unfortunately, the scheduling today was extremely frustrating. My daughter had a 6:00 PM orthodontic consultation, came 10 minutes early and it was already 7:30PM when I wrote this review, yet she still had not been called. There was also still a patient waiting for their 5:30 PM appointment who had not been seen. I understand that offices can occasionally run behind, but this was far beyond a reasonable wait. What is the point of scheduling an appointment if the office consistently overbooks and cannot honor the scheduled appointment times? We were repeatedly told things like, "You're next," or "Just 10 more minutes," but the wait continued. My husband became extremely frustrated, and my daughter ended up with a stomachache because she was hungry from waiting so long. Ending up leavin People's time is valuable, which is why appointments are scheduled in the first place. If the office knows they are consistently running behind, they need to improve their scheduling process, staffing, and communication with patients. ABC Kids Dental Group needs to do better. Parents should be able to schedule an appointment and reasonably expect their child to be seen close to the scheduled time. Not recommended for parents who value their time and expect appointments to be honored.

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    ABC Kids Dental Group
    ABC Kids Dental Group - Thanks ABC Kids Dental Group ! Gracias por la piñata para celebrar su cumpleaños 9 !!!

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    Thanks ABC Kids Dental Group ! Gracias por la piñata para celebrar su cumpleaños 9 !!!

    Sarafian Norman, DDS - oralsurgeons - Updated October 2026

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