On March 26th I played at Sapelo with a large group of Seniors and the majority are retired military veterans.
First and foremost, the course was in good shape and I love the greens.
The price was a little steep for us being a large group that play every Monday and Wednesday.
The customer service was unacceptable to us, several members of our group refuse to ever play your course again.
The customer service was what I consider, DISRESPECTFUL..
Like I mentioned earlier, we are all (BLACK) senior citizens and mostly Retired Military Veterans.
We were told by the person checking us in that she was giving carts to every other person as they checked in. We asked for cart keys because we know who is riding with whom. SHE REfUSED to do that as if we didn't agree to double up in each cart.
Furthermore she told us that a bag of ice would be $10 extra unless we purchased beverages from the golf course. We all need to stay hydrated as we enjoy our game of golf.
I am writing this email as a personal complaint and I do not represent my Golf Organization. read more