Great folks, I have traded with them for 20 years. First trade was for two chevys 1989 they beat…read moreeverybody's price by $500 each. Now I just go in tell them what I want for mine and what I will pay for their's. No BS or presure. Service guys are great.

They wanted to charge me $100 AN HOUR to see why my car was not starting. I have never been to a…read moremechanic that didn't figure out the issue first, then call you with a quote. I took it elsewhere since that was insane to me and come to find out the previous dealership has put a GPS locator on it and for some reason that day after driving it and owning it outright for over a year, the GPS was activated and it would not start, it took the other mechanic about 4 hours to figure out the issue and I was charged $35 to take it off. I would of likely paid upwards of $500 if I would have allowed Prothro to look at my vehicle. I can not imagine why anyone would use their services.

I will never deal with them again. I did a web inquiry about a car on their website, was called…read morealmost immediately; told they had the car, explained that I would be driving over 1.5hrs. Samuel set an appointment for me to come today, said the car would be out front waiting. I take off work early, get there and am told they sold the car last week. Turns out Samuel works for the call center, not the dealership. Gentleman I talked tried to be helpful. Double checked the lot because I showed him it was still showing as available. He cant find the car. As Im leaving he comes back to tell me they do have it and it will be back on the lot next week, someone is driving it. Fooled me once, will not waste my time with them again

Should be ZERO stars! I recently had a horrible experience with this dealership. I was in middle of…read moremoving to Florida from Connecticut with my two daughters and our car broke down on way in South Carolina. It was midnight and in place we knew nothing. I was able to get us to a motel off the highway and it was in manning SC. We had to be in Florida in 2 days. I had to deal with being in an area where there was really no way to get us to Florida in time unless a bought a car literally. I was open and honest about my situation with the dealership and really kind exposed my vulnerability in the situation we were in hoping just for honesty and good service. I got the opposite! I picked out a car I wanted in a price range I wanted and instead of honoring that all they did was try to get me into car that was way over what I wanted to spend and not what i needed for my situation. To abbreviate it took me asking them if they could drop me at a different dealership for them to actually work the deal I wanted. mind you I had no car, there were no rental car places close and no public transportation in the area. So then we do the deal and I'm told that they will register the car in Florida for me and I was like great. Come to find out they registered it in Connecticut and what i was told was a lie. They are suppose to be the professionals and experts not me. First after my daughters and I leave SC with the car and head to Florida after only one day the check engine light comes on. Now only about two and half weeks after the car was bought my car I bought from them is in the shop for the second time and totaling $3000 in repairs. Now i know you buy it as is but there is also "good faith" or doing the right thing and to find out from dealership down here in Florida that there is no way they wouldn't have known the issues the car had is really disingenuous and out right BAD BUSINESS! Not to mention they snuck a tire deal in the deal so they could make more money off me. Also now I have to pay for registration all over again in Florida for a car i already paid registration for through their deal. I let them know and i was told car was sold "as is" and that they cant take care of the registration because it would have to do the deal over. DO NOT BUY ANYTHING FROM THEM! The only positive thing I will say is my sales person Gary was great and this was all done by his superiors and I could tell he was not happy and felt genuinely bad about all this. I'm not someone to write negative reviews but this had to be done because if I can help even one other person in a vulnerable position so they are not taken advantage of like me and my daughters were then it was worth it. A real quality professional dealership would stand by their car and do what is right for the customer and they only care about themselves! I didn't even get into everything this has caused my daughters and I but trust me don't ever trust them!

Zero Customer Service! Traveling on 95. Jeep overheated…read more They don't have a key drop so left Jeep for repairs Sunday. Monday they say can't get part for 3 weeks however Napa has the part in stock but Service said they can't use customer supplied parts. I said Napa will deliver it to them!!! Nope . Basically too bad!!! Ken at Walker tire went to get Jeep and his business got it on the road in an hour!!!! I will never buy a Jeep again. They left a customer stranded!

Made service apt in person. After I left I realized I needed to change the time so I called back…read moreand said I just made an apt for next Monday @ 8:00 and I need to change it to 11:00. They confirmed time and date and pulled up my information on there computer and ask was it for my 2019 ram. I said yes and they thanked me for the call. Today I came in for service and I was told I did not have an apt. I pointed to there service log and showed him my name @ 8:00 and told him I had called back and had it changed to 11:00. He said he could try to work me in @ 3:00 or 4:00 Two trips to Manning. One to make apt and one to go in for apt. It will not happen again.