This is the main bank that I deal with .. and I wouldn't change it for the world. I love being able…read moreto go somewhere and have the same people working all the time- makes me feel comfortable, secure, and happy not like a lot of other businesses (especially banks) . I do have other a few accounts elsewhere.. which is why I can rate this specific bank - five stars and honestly say this is my favorite.. I would give 10 stars if I could. If you were looking for a new bank, this is it. Once you come here, you'll never go anywhere else.

The customer service at this branch is so welcoming. I have worked closely with Lora over the past…read morefew years because I needed home repairs. She was able to assist me with home loans that were affordable; plus she explained all my options in a way I understood all my options. The service at the front counter knows customers by first name once you go in there a few times. If you are looking for a small and welcoming bank; highly recommend Navigant Bank.

Very slow, only a couple of tellers and I guess a couple of supervisors, no commercial window…read more That put branches in supermarkets for convenience, so I call it a FAIL when it takes 40 minutes to get through the line.

Super super slow!! Stood in line 10 minutes and I was next in line!! Should limit transactions on a…read moreSunday!!

I recently opened a checking and savings account with Coastway and couldn't be happier. As a big…read morebanking customer with Bank of America I am always disappointed with the service. From mystery fees, to terrible automated customer service calls when I have an issue, I always hate using Bank of America beyond the ATM. I frequent the Cranston location as the staff here are always wonderful. Megan, the branch manager, is always pleasant and extremely helpful whenever I have special needs. I went in with my boyfriend to fill out an application for a secured credit card and she personally walked us through the process step by step. She even followed up with a couple of calls to give me status reports as she got notifications of approval. The tellers there are always sweet and smiling, chatting with me about different things. The tellers make a personal connection with me every time my boyfriend and I come in. They even give my dog treats in the drive-thru when she is with me on my errands. I highly recommend Coastway to anyone looking for a more personal banking experience. Here you always feel like a person and not another account number. I look forward to moving more of my primary banking services over to Coastway.

From the owner: Coastway Community Bank has been helping Rhode Islanders with their financial needs for over 90…read moreyears. With more than $650 million in assets and over 27,000 customers, Coastway is dedicated to outstanding customer service and the belief that strengthening the fabric of the communities we serve is of the utmost importance. Coastway's Rhode Island locations include Cranston, East Providence, Lincoln, Providence, Warwick and East Greenwich.

Greenwood CU makes our banking/loan life a breeze. Their hours are good, availability via in person…read morewalk ins and telephone are both easy. They are attentive to our needs and help break things down for us to better understand anytime we need it. We have been with them for many many years with no issue that hasn't been resolved. We'll be with them for many many more years to come. They are also a valuable community member - offering food drives for people in need, supporting non-profits and getting involved/stepping up when others need it. Proud to be part of their membership - personally and professionally!

Terrible customer service. I had a savings account here and they closed it without telling me and…read morecharged me a $50 fee and put my money in unclaimed property which took me 4 months to get back. It was only $500 but I absolutely do not recommend this bank.

Very efficient staff here! I visited a few weeks ago to set up a new account. I didn't have an…read moreappointment, & they still got me in & out in under an hour. Every interaction with the tellers since then has been pleasant. After a bit of chatting, I learned that every single employee at this location is bilingual. Heads up, Spanish speakers! They've got you covered. The parking lot is an absolute nightmare, though. Odd angles, tight squeezes, & a very busy intersection. They've somehow managed to add a drive-through in this parking lot, but at what cost? Finding a spot gives me agita.

Chase Bank located in Olneyville - 280 Valley St, Providence, RI 02909 also has a drive-thru ATM…read more It was very easy to use and convenient. No need to get out of your car or turn off your engine. At the ATM, you can deposit cash and checks, make withdrawals, make transfers, view your balances, see your recent transactions and make payments to your credit card with cash or a funds transfer.

i love this bank. They have one of those coin machines that doesn't take any money out. This was…read morethe reason why i joined the bank back when i worked at a honey dew and turing my tip coins into dollars was key. The people there are amazingly awesome. I pretty much love Kevin O and Lucy D and they still give me a lollipop even though im 19

Recently I was in Federal Hill and needed to get some cash, the Bank of America ATM was about 2-3…read moreblocks away but the Santander ATM was just across from where I was (DePasquale square). The location is convenient to the busiest section of Federal Hill. I walked over, got my cash and continued with my walk around the Hill.

Do not apply for anything Santander Credit Cards. I have one and it's set up on automatic payments…read moreand they charged me late fees and won't reverse them on the phone and want you to submit a ticket. Complete Joke

I should have reviewed them long ago…read more When I moved down to Foxboro about 10 years ago, I was pleasantly surprised that I didn't need to change banks (having come from the South Shore). RFCU had a branch in Mansfield, and soon had branches in neighboring towns. Free checking, friendly tellers, free coin machine and redemption, and they're on the SUM network which means I'm never far from an ATM. I've only ever had one or two minor issues and they were handled promptly by tellers or customer service folks via phone. PS- They have real humans answering their phones!

As great as the folks are in the branch, we must not forget the great job done by the customer…read moreservice experts on the phone. Granted its pretty much a normal business hours thing, but they have always been so helpful and so pleasant whenever I have called. Anything from small transfers to the kids' accounts to major problems, they do a fantastic job !! All the more reason why RFCU will always be our bank.

I have their app., and want to make extra payments on my loan, but the app. isn't working right. I…read morecalled them, they opened a ticket for app., but don't know when I'll hear from them. I asked if she could take the payment on the phone, yes, for $10. I said she should do it for free because it's their app that's not working right. So, I either wait indefinitely for them to fix it, or drive 45 minutes each way to do it in person. When this loan is paid, they've seen the last of my business.

Hesitated to switch banks, but so worth it. Completive rates, great rewards in credit cards,…read moreinterest on checking, foreign ATM rebates, what's not to like?

I've frequented this Chase Bank branch location on Westminster Street in Downtown Providence to use…read moretheir ATMs or to speak to the teller many times since moving to Providence. Recently, I came here because I needed a document notarized. I called ahead just in case the notary only goes into the office on certain days and certain times. Thankfully, Adam is always there and I didn't need to make an appointment. I went to Chase later on the same day and got my document notarized. He was a pleasure to speak to and the process was very smooth.

i just love chase they have best customer service they treat you like your matter nit like anther…read morenumber