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    Santander Bank

    2.3 (3 reviews)
    Closed 9:00 am - 1:00 pm

    Services - Santander Bank

    Personal banking

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    6 years ago

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    Police and Fire Federal Credit Union

    Police and Fire Federal Credit Union

    (2 reviews)

    My debit card was frauded for the second or third time in the couple years since I've been back…read morehere and had to get a new card. This time the teller was able to do it, but I'll still have to wait the 10-14 days to get my money back...

    Hello its me, Krystal again. I am writing a review for Police and Fire Federal Credit Union, the…read moreone located in Springfield, PA, 19064. This location has been here since either 2017 or 2018. It is very new. Anyway, this banking institution is located in the shopping center across from Fed Ex, Massage Envy and Olive Garden. Police and Fire Credit Union across the street on Baltimore Pike is surrounded and in good company with Giant Supermarket, Mandee's, Panera Bread, and an eye glass store. I have an account here and I have been a customer since 2014. I joined when I was a Security Professional with Allied Universal. Because this location is new, the inside is beautiful and spacious! I like this location a lot. I would like to give a shout out to Amanda, the lady who I guess you call them member service representatives. Amanda is always friendly and always greets you with a warm smile. I also would like to give a warm shout out to Stephen Iaquinta, Branch Representative. Steve helped me when I had a question about my auto loan with Wells Fargo and I wanted to switch my loan over to Police and Fire. Also Steve is just a nice all around gentleman. Lastly, but not least, I would like to give a shout out to Henry Sancken. Henry assisted me when I had a question about my online banking and is always a funny, always upbeat person! I also patronize the location on City Avenue, but I prefer this location, because there is always a traffic jam on City Avenue and in City Avenue Shopping Center. The only time you can avoid this is early in the morning, when Police and Fire open, which is 8:30 AM. Well thats all Folks!! SEE YA!!!

    Trumark Credit Union

    Trumark Credit Union

    (10 reviews)

    I came to this credit union since I bank with a military-sourced credit union and they are part of…read morethe credit union network, thereby allowing me to do transactions. Convenient, friendly, courteous and affable treatment. I love the folks there and they're genuinely interested in customer satisfaction. I'm coming back.

    I wish you never have to deal with this CU in case of a fraudulent transaction on your card. It is…read moreworst experience I ever had with any financial institution. First you have to talk to Fraud department (5-10 minutes hold). Then this fraud department (where operator was not able speak normal English) sent me to customer support line where there are 3 options (all robots - lost card/activate card/reward points. Nothing about fraudulent transaction . Lost card option is an indefinite hold). The customer service number that shown on the site has another robot with another continuous hold this time with commercials instead of music. Then some rude lady asked me for a Trumark customer number. Ccould not they find it themselves from the number of the credit card?). She again put me on hold w/o letting me know what I am waiting for. After 5 minutes of hold she got back to me... Then nothing really gets reverted... NO! Trumark unlike other banks does not revert fraudulent charges right away. They keep it my account until some internal investigation is completed! 20-30 days. 20-30 days I am going to have a fraudulent charge on my account and who knows what is going to happen next. There is some paperwork I have to send them. A replacement card takes around 5-10 business days to arrive. Chase in the similar situation reverted a fraudulent charge right away and sent me a replacement card overnight. Lady on the phone from Trumark was very rude, like she is doing a favor talking to me. I am changing bank! Bye, Trumark! Could not afford wasting hours of my work time dealing with issue other banks resolve in few minutes in a respectful way.

    Santander Bank - banks - Updated May 2026

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